Night Hotel Team member
2 days ago
London
Join Our Team at Travelodge Central City Road —Night Team Member (Part-Time) We are looking for a reliable and flexible Part-Time Night Reception Team Member to join our hotel team. This is a varied night role combining reception duties, bar service during late hours, and early-morning breakfast preparation. You will be responsible for delivering excellent guest service overnight while ensuring the smooth and safe running of the hotel. This role is ideal for someone with previous experience in a kitchen, bar, café, or hospitality setting and who is fully flexible to work across a variety of shifts, including mornings, evenings, weekends, and holidays. Key Responsibilities • Welcoming and assisting guests with late-night check-ins and early-morning check-outs, • Managing reservations, guest accounts, and payments using the hotel system, • Operating the hotel bar during night hours until closing time, serving drinks responsibly, • Handling cash and card transactions accurately, • Providing friendly and professional customer service at all times, • Carrying out night audits and basic administrative tasks, • Monitoring hotel security and conducting regular safety checks, • Preparing breakfast items in the early morning (set-up, basic food preparation, and service area readiness), • Ensuring bar, reception, and breakfast areas are kept clean and presentable, • Preparing handover notes for the morning team What We’re Looking For • Strong customer service and communication skills, • A responsible and trustworthy approach to working night shifts, • Ability to work independently and manage multiple tasks, • Previous experience in hospitality, bar work, or reception is desirable but not essential, • Basic IT skills; training will be provided, • Flexibility to work nights, weekends, and holidays What we offer: • A fun, friendly team environment with a family feel, • 50% discount on rooms, plus food and drink discounts, • Friends and family discounts, • £50 Travelodge voucher for each work anniversary, • Pension scheme totalling 8% (including 3% employer contribution), • Discounts with high street retailers and mobile phone providers such as Vodafone, • Opportunities to progress into management through our Aspire Programme, • Team incentive schemes to earn even more, • Regular rewards and recognition including FAB Fridays and Housekeeping Heroes If you’re an experienced hospitality professional who’s fully flexible and ready for a new opportunity, click Apply Now — we’d love to welcome you to the Travelodge team!
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