Bilston Balti

overseeing daily operations during assigned shifts, ensuring smooth food preparation, order handling, and customer service. supervise kitchen and front-of-house staff, allocate tasks, monitor performance, and resolve customer complaints also checking stock, receiving deliveries, handling cash and card transactions, preparing reports, and maintaining hygiene and food safety according to Food Standards Agency guidelines. Train new staff, support the manager with operational updates, and occasionally assist with basic tasks during peak times, focusing primarily on supervision, coordination, and effective management.

We are seeking an experienced, values-driven Dual Registered Manager to lead two children’s homes in the West Midlands area supporting children and young people with Emotional and Behavioural Difficulties (EBD). You will provide strategic and operational leadership across both services—ensuring safe, trauma-informed, and therapeutically aligned care; driving continuous improvement; and embedding a culture where young people flourish and staff feel supported to deliver outstanding outcomes. Our services are for two young people in one home / one young person in a solo placement. You will be responsible for the day-to-day leadership, direction and management of the residential children’s service, to achieve the highest levels of performance to meet and exceed Serenity Path Care quality standards, resulting in unmatched levels of support provided to our young person. Essential: To have proven managerial skills in a Residential Care Setting for a minimum 2- 3 years Leadership & Culture • Provide visible, compassionate leadership across two homes—modelling trauma-informed, child-centred practice., • Build and sustain a positive, reflective culture of high expectations, professional curiosity, and accountability., • Maintain full compliance with the Children’s Homes (England) Regulations 2015 and Quality Standards., • Ensure accurate and timely completion of all statutory notifications, Regulation 44/45 processes, and Ofsted readiness., • Develop and implement robust quality assurance cycles—audits, action plans, lessons learned, and performance dashboards., • Serve as Designated Safeguarding Lead for both homes—ensuring a strong safeguarding culture, safe recruitment, and effective training., • Manage complex risks (e.g., CCE/CCE, missing from care, self-harm) with multi-agency collaboration and dynamic risk planning., • Oversee high-quality, individualised care plans aligned to EHCPs, Placement Plans, and therapeutic frameworks., • Ensure meaningful participation—children’s meetings, complaint processes, advocacy, and restorative approaches., • Drive progress in education, health, identity, and preparing for independence; celebrate achievements and milestones., • Oversee safe staffing models across both homes, including rotas, on-call arrangements, and contingency cover., • Lead recruitment, induction, and supervision; deliver high-quality training pathways (incl. RPi, safeguarding, trauma-informed practice)., • Support staff to achieve mandatory qualifications (e.g., Level 3 Diploma for Residential Childcare), and pursue Level 5 Leadership & Management as required., • Manage home budgets, occupancy, and financial controls; ensure value for money and reinvestment in quality., • Maintain high-quality environments—health & safety compliance, premises checks, and homely aesthetics., • Build effective relationships with commissioners, social workers, IROs, and partner agencies., • Balance time and presence across both homes, with a clear plan for visibility, oversight, and escalation routes., • Proven success as an Ofsted Registered Manager (children’s homes), ideally across EBD settings., • Level 5 Diploma in Leadership & Management for Residential Childcare (or equivalent/working towards)., • Deep knowledge of Children’s Homes Regulations 2015, Quality Standards, KCSIE, Working Together, GDPR, H&S., • Strong track record in safeguarding, Ofsted inspections, quality improvement, and multi-agency working., • Experience managing teams, budgets, and change across more than one site/service., • Child-first, outcome-focused, and ethically grounded., • Excellent judgement; calm, decisive leadership under pressure., • Strong communicator—able to influence, partner, and challenge constructively., • Ofsted judgement improvements and sustained compliance., • Placement stability, reduced missing incidents, and reduced restrictive interventions., • Educational attendance and attainment progression; health and wellbeing metrics., • Staff retention, sickness rates, and completion of qualifications/training., • Audit outcomes, timely completion of Reg 44/45 actions, and commissioner satisfaction., • Competitive salary with on-call enhancements and performance bonus., • Funded qualifications and clinical/therapeutic supervision., • Wellbeing support, EAP, and reflective practice forums., • Career development across a growing, quality-led organisation.

Pay: £50,000.00 - £55,000.00 per year Job description: Job Title: Ofsted Registered Manager – Children’s Home (2-Bedded) Location: Sandwell West Midlands Service Type: 3-Bedded Children’s Residential Home Salary: £55,000 per annum (negotiable) + bonuses for occupancy levels and Good/Outstanding Ofsted outcomes Reports to: Responsible Individual / Operations Manager Role Purpose The Registered Manager is responsible for the overall leadership, management, and operational delivery of a 2-bedded children’s home in Stafford. The role ensures the home operates in full compliance with Ofsted regulations, provides high-quality, child-centred care, and delivers positive outcomes for children and young people with complex needs. Key Responsibilities Leadership & Management • Register with Ofsted as the Registered Manager for the children’s home, • Provide strong, consistent leadership to the staff team, • Develop and maintain a positive, safe, and nurturing culture within the home, • Lead by example and promote best practice in line with Children’s Homes Regulations and Quality Standards Care & Outcomes • Ensure children receive high-quality, individualised care that meets their emotional, behavioural, and developmental needs, • Promote safeguarding, welfare, and the rights of children at all times, • Ensure care plans, risk assessments, and behaviour support plans are implemented and regularly reviewed, • Support children to achieve positive outcomes in education, health, and independence Compliance & Ofsted • Maintain full compliance with Ofsted regulations, Children’s Homes (England) Regulations 2015, and Quality Standards, • Prepare for and lead Ofsted inspections, ensuring positive outcomes, • Ensure accurate and timely recording, reporting, and monitoring, • Notify Ofsted and other relevant bodies of significant events Staff Management • Recruit, induct, supervise, and appraise staff in line with safer recruitment practices, • Ensure staff receive appropriate training, development, and support, • Manage staff rotas, performance, attendance, and disciplinary processes, • Promote a reflective, learning-focused staff culture Safeguarding • Act as the Designated Safeguarding Lead (DSL), • Ensure robust safeguarding policies and procedures are followed, • Manage and report safeguarding concerns in line with local authority and regulatory requirements Operational & Financial Management • Manage the home’s budget and resources effectively, • Ensure staffing levels meet the needs of the home and regulatory requirements, • Maintain the home to a high standard, ensuring health & safety compliance Partnership Working • Build strong relationships with local authorities, placing authorities, schools, health professionals, and other stakeholders, • Represent the home professionally in meetings, reviews, and inspections Essential Requirements • Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent), • At least 3 years’ experience in a residential childcare setting, including management or senior leadership, • Eligibility and willingness to register with Ofsted, • Strong knowledge of Children’s Homes Regulations and Quality Standards, • Proven leadership, safeguarding, and inspection experience, • Full UK driving licence Desirable • Experience managing a small (2-3 bed) children’s home, • Experience supporting children with emotional and behavioural difficulties (EBD), • Experience achieving Good or Outstanding Ofsted outcomes Skills & Attributes • Strong leadership and decision-making skills, • Excellent communication and organisational skills, • Resilient, calm, and solution-focused, • Child-centred, empathetic, and values-driven, • Confident in managing challenging situations and behaviours Benefits & Incentives • £50,000 salary (negotiable depending on experience), • Performance-related bonuses linked to occupancy levels, • Additional bonuses for achieving Good or Outstanding Ofsted outcomes, • Ongoing training and professional development, • Supportive senior leadership and Responsible Individual, • Opportunity to shape and develop a high-quality, child-centred service Job Types: Full-time, Permanent Benefits: • Company pension, • On-site parking