London
ABOUT US Thunderbird Fried Chicken is One Man’s Mission to Make Fried Chicken Again. Starting in London in 2017, we have now expanded across the country with further plans for expansion on the horizon. We’re currently on the lookout for ambitious & passionate people to join our team and offer our award-winning delicious chicken to our guests! ROLE OVERVIEW Our crew members are the backbone of our restaurants, playing a key role in the guest journey from start to finish. You’ll be cross-trained to complete a variety of tasks, ranging from frying our award-winning chicken using state-of-the-art fryers to interacting with guests and handling any orders or queries. It’s a role where teamwork is essential, and you’ll be directly contributing to the success of the business. KEY ROLES & RESPONSIBILITIES • Adhere to all relevant food safety and health & safety legislation to maintain a fully safe & compliant restaurant, • Prepare every dish on our menu, using fresh ingredients and cooking each item to order, • Take orders using our PoS system, while providing outstanding hospitality that turns first-time guests into raving regulars, • To go above-and-beyond with any guest requests or feedback to make their day and deliver an unforgettable experience every time, • To live our values - Family, Trust, Authenticity, Fun and Pride - and uphold our Gold Standards in everything you do ABOUT YOU • Previous experience in hospitality (especially QSR) is highly desirable, • Food safety & hygiene experience desirable, • You’re passionate about delivering a fantastic guest experience, • You’re someone with a strong understanding of the importance of cleanliness and keeping a restaurant safe & compliant at all times, • You’re someone who can work at pace without compromising our Gold Standards, and is calm & confident in a high-pressure busy environment, • You’re a guest-focused individual who is fiercely excited about delivering an outstanding guest experience at every opportunity YOUR BENEFITS • 28 days holiday pro rata, including bank holidays, • An additional day off on us to celebrate your birthday, • Award-winning fried chicken on shift - for free!, • 50% off for friends & family when you visit us on your days off, • Incredible opportunities for career development & growth, • Team parties, evenings out, and lots of social opportunities throughout the year, • The opportunity to take Thunderbird on the road with us, and work at some really cool events - in the last couple of years we've been to Silverstone for the F1, Aintree for the Grand National, Qatar International Food Festival, and more OUR VALUES • FAMILY: We’re a tight-knit bunch, and our people are at the heart of everything we do. At Thunderbird you’ll be taken care of from day one, with training, uniform, and a team of supportive co-workers that love to succeed together., • TRUST: We are solution based and work together to overcome obstacles. Everyone’s input is treated equally, with our goals aligned to the same vision & strategy., • AUTHENTICITY: We know that everyone’s different, and at Thunderbird we celebrate everyone’s individuality. Come as you are and let your personality shine!, • FUN: At Thunderbird, fun is our middle name. Free fried chicken on shift, treats for a job well done, and a good party once in a while? Yes please!, • PRIDE: From humble beginnings in street food to an expansive business that’s going from strength-to-strength - we’re incredibly proud of our story, and stay true to it every day through our rigorous Gold Standards. DIVERSITY & INCLUSION Thunderbird Fried Chicken strives tirelessly to be a business where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented. Thunderbird welcomes applications from all sections of society. We are committed to equal employment opportunities regardless of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity or any other basis as protected by applicable law. If you have a disability or additional needs that require accommodation, please do not hesitate to let us know at the point of application. Please note: due to the nature of our business, some late nights (after midnight) may be required.