Momentum Hospitality Recruitment

The Supporter Relations Engagement Team is involved in the planning and development of programmes and projects that puts supporter engagement at the heart of everything do we do. They play a pivotal role in making Muslim Aid more data and insight driven in the way we fundraise and communicate with supporters. The team’s aim is to increase the depth and value of supporter relationships whilst also encouraging repeat giving and overall supporter retention through targeted engagement strategies. Working within the Supporter Relations Engagement Team, you will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income. We are looking for someone with an audience and data insight driven approach to identify moments that matter and key touch points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Muslim Aids brand and values. As a confident communicator you will help develop a culture based on understanding and interpreting supporter behaviours and motivations. Using this information, you will lead on mapping journeys and engagements across communications, campaigns and the fundraising portfolio to maximise a supporter’s lifetime value. About the Role Create new innovative supporter journeys to increase engagement, loyalty and improve income generation. Deliver improved supporter journeys and care strategies using insights, evidence and feedback. Deliver exemplary Supporter care and stewardship that builds loyal and committed supporters through high quality personalised engagement. Collaborate with the Data Analysis team to manage supporter preferences ensuring best practice regarding data protection, data collection and to maximise cross sell opportunity. Incorporate supporter care best practice and emerging approaches into activities so that the organisation remains positioned to effectively engage/manage donors. Provide general administrative assistance in support of the smooth running of the Supporter Relations Department. About You To be successful in this role, you will need: Significant supporter/customer care skills obtained from the commercial or charity sectors. Proven engagement developing internal relationships across a complex organisation – working with internal clients to develop and adapt briefs to improve supporter engagement. Experience of working with Customer Relationship Management (CRM) software. Experience of developing innovative and creative engagement programs for supporters/donors. Good interpersonal and communication skills and ability to liaise effectively with people at various levels. Good organisation, coordination and project management skills. Why you should Apply Join Muslim Aid and play a key role in strengthening supporter relationships and driving engagement. Using data-driven insights, you will develop multi-channel campaigns, enhance supporter journeys, and boost retention. If you’re a strategic thinker with a passion for engagement and communications, apply now to make a lasting impact! Benefits you will enjoy working for us: 25 days annual leave + 4 Privilege days Hybrid working Paid time off for medical appointments 2 hours lunch break on Fridays Time off in Lieu (TOIL) Pension Scheme

About the job Isometrix works on a wide and varied range of projects including; Lifestyle, Hospitality, Food & Beverage, Retail, Residential, Exterior, one-off Events, Gallery, and Exhibitions. Every project we work on is unique, from minimalistic architectural spaces to eclectic decorative interiors. Our Clients are international, and we work with many of the leading, innovative Architects and Designers from around the world from Europe, the United States and Asia. We are looking for talented, creative Lighting Technician to join our busy London studio. We offer the opportunity for you grow your skills and experience, express your ideas, and develop your career. The role would be suitable for a hands-on person with electrical experience. Electrical qualifications / certification is not a must but is a bonus. The lighting technician will coordinate with internal teams and implement the fulfilment of lighting projects, following the given project plan. Main activities will include: - assembly of custom lighting fixtures as directed by the product design team and production manger - supporting the lighting controls team in wiring and building control panels - focusing light fittings on site and installing accessories such a louvers, lenses filters and gels under lighting designer direction - installation of bespoke and one-off pieces on various sites around the world - assisting in problem solving which will require working knowledge of drivers, lamps, dimming protocols and low voltage circuits - assist designers with building mock-ups from various materials using the inhouse workshop and excellent testing facilities - working with medium and light tools in our workshop to customise fixtures and lighting accessories - planning the site focusing requirements and ensuring we deliver excellence on every project The position will require international travel to client sites Competitive remuneration package commensurate with experience. All Applicants must have the full right to work in the UK and be able/willing to commute to Central London.