Kleo Music Group

You will be in charge of the team who responds to queries on social media

Responsibilities You will lead and motivate a team of customer service representatives, ensuring our customers receive exceptional service at all times. We expect you to develop and implement effective customer service procedures, policies, and standards that align with the company's objectives. You shall analyze customer feedback and complaints, using these insights to improve our services and enhance customer satisfaction. We expect you to monitor and report on key performance metrics, identifying trends and areas for improvement in our customer service operations. You must demonstrate exceptional leadership abilities to guide and develop a diverse team of customer service representatives. We expect you to design and implement efficient customer service processes that align with our company goals. Your role involves actively resolving complex customer issues while maintaining high satisfaction levels. You should analyze customer feedback to identify areas for improvement and drive actionable solutions. We require you to cultivate constructive relationships with internal departments to optimize the customer experience. You will be responsible for developing Skills Conflict resolution Team leadership Active listening Empathy Communication proficiency Analytical thinking

The station house is an independent, established gastro pub in Acton. Renowned for its commitment to quality, provenance and service, we enjoy great trade from our loyal customers. We are looking for a great all-rounder to join our small team on a full time basis. • You will have a genuine love of food, be confident handling, serving food • Demonstrate competent chef skills. • Have a friendly personality. • Be happy being in a open plan kitchen kitchen – being proactive and using your initiative to take on your next task. • Be calm and organised, multi-task, and have keen attention to detail and cleanliness. • Confidently build relationships with demanding customers and the existing team members. • Be reliable & trustworthy. • Speak clearly in English. • Able to work on a fast busy environment, No bad habits or addiction if you wish to apply. We offer a competitive rate of pay based on experience, staff discount, staff meals and discounts for all the company businesses Job Type: Full-time

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Pastry Chef de Partie. YOUR MISSION: - You will be part of a BIG MAMMA kitchen team! - You will be working in the pastry section to prepare our delicious desserts from scratch, from giant lemon pie to homemade gelato. - You will be onboarding and training new chefs, coaching and supporting your team, working closely with kitchen management and ensuring the pastry section is run perfectly. - You will uphold health \& safety standards and maintain cleanliness and organisation in the kitchen. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent teamwork, leadership and communication skills - Expert knowledge of Italian desserts and pastry techniques - Previous experience leading a Pastry team in a restaurant environment - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £17.44 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that lets you access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to £17.44 / hour

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Chef de Partie in Cold Section! YOUR MISSION: - You will be part of a BIG MAMMA kitchen team! - You will be overseeing the cold section and preparation of cold dishes, antipasti and insalate! - You will be onboarding and training new cold section and prep chefs, working closely with kitchen management and ensuring the cold section is operating smoothly. - You will respect health \& safety standards and maintain cleanliness and organisation in the kitchen. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent teamwork, leadership and communication skills - Previous experience as a Chef de Partie - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £16.44 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that lets you access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to £16.44 / hour

We are looking for full time, dedicated Massage Therapists who share our genuine passion for well-being. In this role, you will be guided in curating unique and personalized experiences for our clients. We are seeking individuals who are driven to constantly deepen their knowledge and gain new skills in Thai Massage Therapies and ancient healing practices. If you are trained in a diverse range of complementary therapies, such as Deep Tissue & Sports Massage, Reiki, Thai massage, Reflexology, Manual Lymphatic Drainage, Trigger point therapy etc. we would love to hear from you.

Location: Fitzrovia, London ōmí is an exciting new lounge located in the heart of Fitzrovia, London (W1) which celebrates luxury, chic décor and design whilst uniting great vibes, tasty food and amazing drinks reflective of the modern day scene. At ōmí, we pride ourselves on delivering exceptional culinary experiences. Our team is passionate about quality, creativity and innovation. We are seeking a talented and motivated Sous Chef to join our dynamic new kitchen team and help lead the way in creating extraordinary contemporary dishes for our 60 cover establishment. Operating over a 5 day period, ōmí will be mostly open for dinner service, serving a variety of small and large plates that will be served as and when ready. We shall be opening our doors to the public on the 21st of March, therefore as an integral member of the team, you shall be part of ōmí’s grand opening! Responsibilities: • Assist the Head Chef in overseeing kitchen operations, ensuring smooth and efficient service. • Prepare, cook, and present high-quality food according to our menu standards. • Supervise and train kitchen staff, ensuring adherence to food safety standards and procedures. • Help manage inventory, order supplies, and minimize food waste. • Collaborate with the Head Chef to develop new menu items and seasonal offerings. • Financially astute. • Excellent organizational and time-management abilities. • Ability to work in a fast-paced, low pressure environment. Requirements: • Proven experience as a Sous Chef or in a similar kitchen leadership role, for at least 3 years at reputable establishments. • Strong knowledge of food safety and sanitation regulations. • Food and Safety Level 2 What’s in it for you… • Become part of a team that’s very passionate about creating great customer experiences. • Opportunity for career advancement and professional growth. • The opportunity to join an innovative, exciting brand with a unique offering in the heart of London. • A supportive and collaborative work environment. • The chance to challenge the norm and work in an environment that is both creative and rewarding. Disclaimer: ōmí is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are looking for Commis Chef to join the team as part of CIPRIANI Family Full Time Commis Chef/ Chef De Partie (48 hours a week) Job Overview: We are seeking a passionate and motivated Commis Chef to join our culinary team. As a Commis Chef, you will work under the guidance of our experienced chefs, assisting in the preparation and cooking of dishes while learning valuable skills in a professional kitchen environment. This is an excellent opportunity for someone looking to start or develop their career in the culinary arts. Key Responsibilities: - Assist in the preparation of ingredients, including chopping, peeling, and washing, according to the needs of the kitchen. - Support the kitchen team in cooking and assembling dishes during service, ensuring high standards of quality and presentation. - Maintain cleanliness and organization of your workstation, following health and safety regulations. - Learn and adhere to all recipes, cooking methods, and kitchen procedures. - Assist in receiving and storing deliveries, ensuring proper stock rotation and inventory management. - Collaborate with other team members to ensure smooth kitchen operations and timely delivery of food. - Take part in kitchen training sessions and actively seek to improve your culinary skills. - Follow instructions from senior chefs and complete tasks efficiently and accurately. - Ensure that all kitchen equipment is used safely and maintained in good working order. Qualifications: - A passion for cooking and a strong desire to develop a career in the culinary industry. - Previous experience in a kitchen environment is a plus, but not required. - Basic knowledge of food safety and hygiene practices. - Ability to work in a fast-paced environment and handle pressure during busy service periods. - Strong attention to detail and a commitment to delivering high-quality work. - Excellent teamwork and communication skills. - Willingness to learn and take direction from senior chefs. - Flexibility to work various shifts, including evenings, weekends, and holidays. Benefits: - Competitive salary based on experience. - Opportunities for career growth and development within the company. - Access to training and mentoring from experienced chefs. - Staff meals and other perks such as uniform provision Apply today and join us as a Commis Chef/Chef De Partie CIPRIANI Restaurant is one of the most popular and successful Restaurant in Central London. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position

Job Title: Office Administrator (Flexible Hours) Location: Wembley Park or Portman Square, London (flexible office location) Hours: Flexible, 18 to 35 hours per week, Monday to Saturday We are looking for a proactive and organized Office Administrator to join our property management team. In this role, you will be responsible for handling administrative tasks, liaising with tenants and contractors, and managing daily office operations. Key Responsibilities: Manage administrative tasks for a property management company Communicate effectively with tenants, contractors, and internal teams Work with Microsoft Excel to maintain records and data Conduct site visits within London as required Handle a variety of ad-hoc tasks Key Requirements: Strong communication skills and ability to manage tasks independently Experience with Microsoft Excel and Outlook Ability to work flexibly and manage competing priorities A proactive, “can-do” attitude Immediate availability to start If you are a switched-on individual who thrives in a fast-paced environment and can juggle multiple tasks, we would love to hear from you! Please apply now to start immediately.