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Client Platform Specialist EOS is seeking a Client Platform Specialist to be a key member in a small team with a large technology client. The role will concentrate on the setup, configuration and support of various hardware devices (computers, phones, tablets, VR headsets, AR/MR devices). This position is part of the IT organization, so candidates must be passionate about technology, live customer service and have the ability to thrive in a fast paced, high-pressure environment. A passion for gaming is a plus. Responsibilities ■ Support day-to-day operational requests that come in through the internal tasking queue ■ Support automated solutions using Powershell, bash scripts, Python ■ Administer and maintain client system management tools (i.e. PC/phone/tablet imaging) ■ Administer and maintain mobile device management systems for android and iOS (i.e. ADB/Apple Configurator 2) ■ Identify internal process and automation improvements ■ Provide technical support both remotely and onsite at events ■ Maintain and manage Windows, Android, iOS, iPadOS images ■ Create and maintain documentation for all processes and troubleshooting guides ■ On-site event support that may include international travel outside of normal office hours ■ Off-site on-call event support outside of normal office hours REQUIREMENTS ■ At least 2 years of experience supporting MacOS/Windows/iOS/Android in a corporate environment ■ BA/BS degree or equivalent experience in a similar field ■ Experience in a startup environment a strong plus ■ Excellent communication skills and ability to clearly communicate complex technical concepts ■ 1+ years Enterprise Windows client management experience(GPO’s, Chef, FOG, MDT etc.) ■ Experience with mobile device management(MDM) solutions ■ Experience with ADB (flashing/sideloading) ■ Basic networking skills (DHCP, TCP/IP, FTP, PXE) ■ Familiarity with Windows 10/11 (Windows Deployment, PE, registry, services, tasks) ■ Basic knowledge of Linux environments a plus ■ Experience in building PCs (specifically gaming), with a wealth of knowledge in upcoming and existing PC components a plus ■ This job requires international travel. Accordingly applicants must have a valid passport at time of employment and maintain their passport as long as they are in this position. #IND

Demonstrable knowledge, skills and experience in the field of Customer experience and Customer Journey design. As our Customer Experience Manager you will;. Set standards for customer experience across the whole customer journey.

Customer Experience Manager - London.

Customer Operations Insurance Specialist Starting Salary £25,400 plus additional benefits Our standard full-time contracts are for 35 hours (with options for part time working - minimum 28 hours) Working Hours: 9.00 – 17.00, Monday – Friday This is a great job for someone... We are interested in your commitment to delivering great results and while there is a lot to learn about our products through great training and coaching you’ll be well prepared to support the needs of our business in our Customer Operations Team . We want people who truly care and are driven with a can-do attitude to give it their all every single day. Insurance. It’s just a load of people in suits saying no. Right? Wrong. Well, not at Aviva, anyway. We’re proud to be different. We love people who do the right thing. We want people who speak up, who take responsibility, and who make good decisions. A bit about the job Group Protection is made up of different products including: Group Life, Group Income Protection and Group Critical Illness. Group Protection’s purpose is all about “helping people when they are sick, injured, vulnerable, emotional or following the loss of a loved one”, counting on us to be there for them when they need it most. * You will be providing excellent customer service skills including problem resolution, telephone techniques, numeracy, literacy and communication skills through dealing with daily queries, processing scheme renewals and accounts work * You will possess the ability to work within a close knit team as well as under your own autonomy * You will be responsible for owning, building and maintaining strong relationships with our panel of intermediaries to help us retain our existing portfolio of business and contribute towards winning new business * Supporting change in the business and raising suggestions for improvement Skills and experience we’re looking for * Experience in administration * Strong communication skills, via email and telephone * Ability to manage change of priorities and can organize and manage own workload * Approachable team member, able to easily build rapport with others * Excellent skills with Microsoft applications (especially Excel) What you’ll get for this role Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. * Starting salary of £25,400 based on 35 hours a week * Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s. * Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. * 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days * Aviva-funded Private Medical Benefit to help you get expert support when you need it * Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts * Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme * Brilliantly supportive policies including parental and carer’s leave * Flexible benefits to suit you, including sustainability options such as cycle to work * Make a difference, be part of our ___ and use your 3 paid volunteering days to help others * We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Peter Varga (___).

This position sits within the Customer Support team, a core function of the wider Technology Services and Solutions group. Strong customer service skills across phone and messaging based communication. Support is delivered by phone and instant messaging, helping clients install software, configure s

This is a strategic, client-facing role focused on coordinating and managing multidisciplinary teams, guiding projects from pre-feasibility through design and delivery, and ensuring alignment with client expectations throughout. Confident in client-facing roles, including presentations, meetings, an

Vertex Agility is a fast-growing technology consultancy delivering Software Engineering, Cloud, Data, and AI solutions to global clients. We’re looking for a commercially driven Account or Project Manager to take ownership of customer accounts — ensuring delivery excellence while driving growth

The ideal person for the Customer Experience Manager role will:. We are now looking for a strategic, analytical Customer Experience Manager to "level up" the function. You will partner cross-functionally to test new initiatives that improve customer outcomes and drive revenue.

An opportunity has arisen for a Day Luggage Porter to join us at Jumeirah Carlton Tower.

Amazon Advertising - Account Manager. This is a brilliant opportunity to join a fast-growing retail media and eCommerce technology business that's redefining how brands succeed on Amazon and other online marketplaces. Amazon Advertising Account Manager.

You’ll speak with existing clients, explaining services such as conveyancing, surveys, insurance and home-mover support. Seeking an ambitious Mortgage Services Consultant for a market leading Financial Services Brokerage - Genuine Long Term Prospects and Fantastic Working Environment. Our client i

Public Sector that focusses on Web an Web App development and integration projects, CMS, Digital Experience(UX/UI) and Service Delivery. Must of worked on Web/CMS/UX/UI based projects.

The position is responsible for managing the order entry, cash process and delivery of products to a range of commercial customers across the EMEA region as well as dealing with calls and e-mails for technical emergencies and enquiries. Answer customer enquiries (via phone or e-mails) in a timely ma

To ensure all customers are greeted with a warm welcome and to provide an efficient, proactive and memorable service in all areas of the hotel to all guests and visitors. Smooth running of the forecourt including; control of the traffic flow in and out, hailing taxi's, keeping the forecourt area tid

An award-winning travel and lifestyle company is looking for a resourceful Luxury Travel Consultant with excellent customer service skills and a passion for helping VIP clients join their travel team. If you are the person your friends turn to for worldwide travel ideas, always in the know about the

Insurtech - Growth Start-up -Customer Service Manager - Customer Experience Manager - Health Insurance. Disrupt are currently sourcing for an experienced Customer Service/Customer Experience manager to join this scaling Insurtech. Looking for experience ideally from a start-up or tech innovation bus

Collaborate with store and experience teams to enhance the customer journey and introduce bespoke experiences for VIP clients. An exceptional opportunity for an experienced Client & Team Experience Manager to join a prestigious luxury brand on Sloane Street. Strong leadership and customer service ex

Customer Success, Account Management, or customer-facing roles in SaaS or technical products. Customer Success Representative. You'll operate within our established Customer Success frameworks, using systems like HubSpot and our internal playbooks to manage touchpoints, monitor customer health, and

This opportunity is working for an Investment Bank in the City of London as a KYC Onboarding Specialist processing of the front office of new clients, as well as periodic review of existing clients relating to low, medium & high risk within London Banking customers (Coverage, IB Sectors, DCM & SECM and any other departments time and capacity allowing). You will be liaising with the business on KYB forms and dealing directly with Vetting in various geographies to ensure that the clients are onboarded with minimal delay for the business. You will be responsible and accountable for the being a point of contact for all KYC and KYB queries in order to free up the business to concentrate on origination of deals. Main Responsibilities • Conduct KYC due diligence on all new Low / Medium and High-risk London Banking clients., • Conduct risk assessments of clients and investigate using the head office KYC tools on the intranet., • Establish the documentation required based on the type of client and ensure that the documentation is gathered and submitted either in the system or sent directly to vetting., • Liaise with the legal and/or agents on new deals to ensure relevant or updated documentation is received and submitted., • Liaise with the business to ensure that the correct grouping has been established according to the structure chart., • Create a file for each client to save documentation for future reviews., • Ensure a smooth process to obtain approval for Low and Medium and High-risk clients., • Liaise with the vetting teams in London and in other European locations on the vetting process of high-risk clients and approval., • All new KYB forms to be completed with the assistance of the front office team and the credit approval., • Ensure that all approved products required are added in the KYC Client Pass system and entered under the various geographies for the business / client to use Periodic Review: • Liaise with Front office to obtain access to Debt domain sites in order to liaise with Client / agent / lawyers to obtain relevant KYC documents which are not available in the public domain and make sure the client file reviews are done in a timely manner., • Make sure all clients are MiFID approved in line with the internal standards and requirements., • Support IB / DCM / SET / Sectors London Branch on all KYC and KYB related issues., • Develop strong relationships with Front Office business and the vetting departments in London and with our teams in other locations., • Manage the customer KYC document collection for onboarding ensuring that it is provided to the vetting departments at time of vetting – also when system allows, to be uploaded into the document file., • Establish a separate KYC filing for front office clients which will be updated at each review and on an adhoc basis when advised by agent / client of any amendments to KYC documentation, i.e. new director / borrower., • The team has two apprentices working in London supporting the team. Responsible for Producing: • PREMS – CPN1 month end controls for expired or unauthorised rafs Responsible for reviewing: • All KYC and KYB for front office Investment Banking / DCM, Coverage and SECM Teams in London Key Skills & Experience • Ability to quickly gather the documentation required to input file to ClientPass, • Liaise with relevant teams to ensure that the entities are never in Breach and the business is able to continue business with them, • Good autonomy with the systems, mainly ClientPass and the processes related to the KYC and KYB., • A high level of resourcefulness and ability to problem solve. Must have experience of the KYC Business Area., • Good understanding of current regulations., • Ability to work independently with strong time management skills., • Good communication skills to work within Front Office and liaise with clients.

FRENCH SELECTION (FS) French speaking Trilingual Customer Service Advisor Fluent in French AND either Dutch, Spanish, German or Italian (written and spoken) - Essential Salary: up to £30,000 per annum Location: Watford - North West London Hybrid working with regular office attendance Ref: 8213FC To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8213FC Website: ___ A well-established and award-winning company with international operations. Main Duties: To provide excellent customer service and administrative support. The Role: • To manage the ordering process from initial enquiry to delivery, • To manage existing accounts and client contract information, • To manage credit or debit notes, • To coordinate deliveries in line with client requirements and update client accordingly, • To liaise with other departments regarding client requirements or changes, • To respond to incoming enquiries and provide excellent customer service The Candidate: • Fluent in French AND either Dutch, Spanish, German or Italian (written and spoken) - Essential, • Previous experience in customer service and/or sales support - Essential, • Proactive, confident and dynamic personality, • Excellent communication skills and a team player, • Computer literate (MS Office, Internet), • Able to work in a fast -paced environment The Salary: up to £30,000 per annum

Gray Dawes Travel is a multi-award winning, global travel management company with offices in the United Kingdom, Australia, The Netherlands and the United States. Established in 1865, we’re constantly growing by using technology and our passion for what we do to keep evolving. With a laser focus on offering our clients a high touch, high tech, high content experience, at Gray Dawes we’re not just there to deliver the best corporate travel fares, the most innovative itineraries, the slickest online tools or the most experienced consultants. We’re there as an extension of our clients’ own organisations – their out-of-house travel department. We achieve this because of the depths we go to in understanding our clients, their culture, their brand values and business objectives. And we always deliver… better! If this all sounds like something you want to be a part of then we'd like to hear from you. We offer a fantastic work environment, with all the benefits and perks you’d expect from a forward-thinking and people-focussed organisation. And we’re always on the lookout for skilled and motivated individuals to become part of the Gray Dawes family. Our people are at the heart of our business and we’re recruiting for an experienced Business Travel Consultant to join our London based team. This role will ideally be worked on a hybrid working pattern (3 days in the office and 2 days at home) after successful completion of your probation and/or training period (depending on skills and experience). This is an exciting time to join us as we’re rapidly expanding our operations team. What You’ll Do Providing high levels of customer service, you’ll: • Handle enquiries and reservations ensuring that they are responded to professionally, arranging and confirming bookings and building traveller’s profiles to make sure that their needs are met., • Carry out research for our clients to make sure they get the best deal., • Process E tickets and travel documentation., • Offer advice and guidance on available options to our clients for each itinerary including advice on visas, passport requirements and vaccinations., • Handle refunds and cancellations. What we’re looking for • You’ll be a motivated, passionate individual who has previous experience of working in business travel., • Experience using Sabre GDS although Galileo experience would be considered., • You’ll have an excellent telephone manner, excellent verbal reasoning skills and great attention to detail., • Confident in dealing directly with our client on a face to face basis., • You’ll be happy to work between the hours of 8am and 6pm on a rota basis. What We Can Offer Our people are our heartbeats, driving everything that we do. We encourage our people to be their best selves, do the right thing, tell it like it is and be flexible. This opportunity will allow our new team members to be part of our journey as we expand in the global market. As we value our people, we offer a range of great benefits including; · Cash plan scheme (after probationary period has been completed) · Group Life Cover (after probationary period has been completed) · EAP Scheme · Pension Scheme · Volunteering days · Travel Discounts · Shopping discounts · Christmas Savings Scheme · Season Ticket Loans

Main Purpose: To lead a large and diverse security team across all sites within the Client’s iconic estate, from the world-class sporting venue with private members’ tennis club, to the outer sites encompassing community sports facilities and locations for Pre-Championships. The successful candidate will bring energy, enthusiasm and integrity to the role. The Security Contract Manager is responsible for the strategic management, performance, and governance of all contracted security services at AELTC. The role ensures that security services meet the Club’s operational, safety, and reputational requirements throughout the year, with particular focus on delivering world-class security during The Championships. Key responsibilities and accountabilities: Contract & Supplier Management • Manage the AELTC contract in its entirety, ensuring delivery aligns with contractual obligations, KPIs, SLAs, and AELTC standards., • Act as the primary point of contact between AELTC and KSL., • Lead contract reviews, tender processes, and procurement exercises in collaboration with Directors., • Monitor supplier compliance with licensing, accreditation, insurance, and statutory requirements (e.g. SIA). Operational Oversight • Oversee the planning and delivery of contracted security services across the Wimbledon site and other AELTC locations., • Ensure adequate staffing levels, skill mix, and deployment models are in place year-round and during peak operations., • Work closely with internal stakeholders to ensure security provision supports event operations, member experience, and business continuity. Performance & Quality Assurance • Develop and monitor performance metrics, conducting audits, inspections, and reviews to ensure continuous improvement., • Address underperformance swiftly, implementing corrective action plans where required., • Ensure incident reporting, escalation, and post-incident reviews are completed to a high standard. Risk, Compliance & Governance • Ensure all contracted security activity complies with relevant legislation, industry best practice, and AELTC policies., • Conduct risk assessments, crowd management planning, and emergency preparedness., • Contribute to Safety Advisory Group (SAG) engagement and liaison with external agencies as required. Stakeholder & Event Management • Build strong working relationships with internal departments, emergency services, local authorities, and external partners., • Play a key role in planning and delivering security for The Championships and other major events., • Provide expert advice on contracted security capabilities and emerging risks. Budget & Commercial Management • Manage security contract budgets, ensuring value for money and cost control., • Support forecasting, invoicing validation, and financial reporting. Person Specification: Essential Criteria • Valid SIA License, • Good understanding of compliance requirements (SIA, GDPR, Health & Safety, employment law)., • Proven experience in security contract or supplier management within a complex, high-profile environment 5+ years., • Strong understanding of security operations, guarding services, and regulatory requirements., • Experience managing suppliers against KPIs and SLAs., • Excellent stakeholder management and communication skills., • Ability to work under pressure in fast-paced, time-critical environments., • Strong organisational and problem-solving skills. Desirable Criteria • Experience in major events, sport, or large-scale venues., • Knowledge of crowd safety, event security planning, and emergency management., • Familiarity with public-sector-style procurement or formal tender processes., • Relevant security qualifications or professional memberships. Application closing date: 02/01/2026

Experienced Travel Consultant (Hybrid – London) Minimum 3 years’ experience | Salary depending on experience | Quarterly and yearly commission | Travel incentives to Japan We are looking for an experienced Sales and Travel Consultant to join our London team. The ideal candidate will have a solid background in the travel industry, excellent customer service skills, and hands-on experience creating and managing tailor-made itineraries. This role requires someone who has travelled to Japan at least once and is confident supporting both B2C and B2B clients. Role Overview Primary responsibilities -Effective management of sales enquiries / leads -Liaise with Ops Team to handle all booking aspects, including flights ticketing, accommodation, tours, and activities. (Processing cancellations and amendments) -Arrange and deliver top quality and complex itineraries -Cross selling and upselling of all services and products -Ensure client expectations are meet, providing expert advice -Deliver high levels of customer and after sales service Other responsibilities : -Processing payments, refunds and credit notes for tour customers -Dealing with last minute changes -Dealing with issues and complaints -Creating travel itineraries and documents -Representing the company during B2C and B2B events What profile we are looking for : -Eligible to work in the UK -Must have travelled to Japan at least once -Demonstrable sales success and genuine enthusiasm for selling travel products -Passion for sales is essential; if you do not enjoy sales, this role will not be suitable for you -Live within reasonable commuting distance of BR3 1JN -Looking to work full time in the office (this is NOT a fully remote job, however after training 2 days working from home will be available -Minimum three years of experience in the travel or tourism industry (retail, tour operator, OTA, DMC or similar). -Proven track record in itinerary building, reservations, ticketing or FIT operations -To support our US and Canadian markets, flexibility to work evening shift patterns (typically 12:00–21:00) and Saturday shifts will be required. Language Skills English : Native or business proficiency Any other European language desirable but not required Japanese : NOT required Destination Knowledge -Good knowledge of Japan as a travel destination (Prefectures, infrastructure, attractions) -Awareness of Japanese culture and society Soft skills -Reliable and punctual, with the ability to maintain consistent on-time attendance. -Attention to detail -Excellent presentation and organisational skills -Target-driven, strategic attitude with the ability to work towards KPIs -Strong problem solving and multitasking skills Benefits -Salary: Negotiable depending on experience -Yearly bonus depending on performance -Quarterly bonus depending on sales target achievement -International team environment : we have offices in London, Berlin, Paris, Milan, Madrid & Tokyo -Incentive to travel to Japan (free accommodation subject to availability and discounted prices for our main travel products) -Transportation & meal ticket allowance -Start Date : (Flexible / January) Please contact me by email if you wish to apply: At the moment, we’re prioritising candidates with experienced, who are based in the area and have previously travelled to Japan, as these are important aspects of the role. Due to the high volume of applications, we may not be able to respond individually to those who do not meet this criteria — but we truly appreciate your interest and thank you for taking the time to apply). JAPAN EXPERIENCE LTD - 08600947 - IATA code: 20222565 - Beckenham, United Kingdom

This role is responsible for providing technical operation service, consulting, and implementation services within the European Regional Office for a Global Multinational Electronics Corporation. This client leads the market in cutting-edge consumer and business technology across Europe. The role is initially a day rate 12 month contract. The successful candidate will use deep and strong knowledge of Customer Service business practices and business application knowledge to drive European-wide operational excellence. Experience and knowledge in Enterprise Software Solutions consulting are highly beneficial. Key Responsibilities: • European Operational Oversight: Supervise performance across all Contact Centre channels (voice, chat, social, in-app) at local and regional levels., • Strategy & Targets: Build core CS metric targets in collaboration with Global HQ and local European subsidiaries., • Quality & Consistency: Develop, lead, and enforce European CS operation guidelines and policies across all customer touchpoints., • Audit & Improvement: Manage BPO audit planning and conduct regular vendor quality audits, including mystery shopping initiatives., • Commercial Management: Investigate, analyse, and advise on operation costs for optimisation, and manage the review of contractual terms (SOWs, pricing, SLAs)., • Vendor Management: Handle all aspects of vendor logistics, including search, location changes, and managing key performance information., • Insight & Reporting: Perform regular benchmarking, run automated reports, and present insightful performance scorecards to management., • eCommerce Strategy: Develop the overall European strategy for eStore Contact Centre operations, creating guidelines to support both quality KPIs and sales boosting., • Issue Resolution: Act as the key liaison to resolve local and regional Contact Centre quality and operational disputes. Key Skills: • Minimum of 3 years experience as a Team Leader, Data Analyst, Quality, or Training Manager within a BPO/Contact Centre or as a Manager in a Brand’s CS/Contact Centre Team., • Strong analytical, presentation, and MS Office skills, coupled with a high degree of self-motivation., • Familiarity with CaaS systems (e.g., SAP, Salesforce, Hybris) and associated processes., • Excellent arbitration and coordination skills to manage potential disputes between BPOs / subsidiaries / HQ., • Data/information literacy skills for gaining valuable insights., • Strong inter-personal skills in an inter-cultural working environment., • Flexibility and willingness to travel within and outside of Europe as required., • Desirable: Comprehensive understanding/knowledge of the latest Contact Centre solutions/platforms and voice networks (IVR, CTI, etc.). Please apply for further information.

Location: London - Holborn Type: Full-Time | Entry Level Role Department: Operations Title: Assistant Luxury Experience Designer Compensation: Starting from GBP 31,000 to 35,000 We are Queen of Clubs We don’t just design trips, we create lifestyles. Leaders in the B2B Luxury Travel Industry and multi-award-winning, Europe’s most innovative on-site Lifestyle Travel Solutions Creator, Queen of Clubs Group, has been operating since 2009 and has expanded to five different countries with prime location offices in London, Paris, Madrid, Ibiza, Chiasso (CH), Milan. From private aviation and rare access to global events to bespoke journeys, experiences, and beyond, we are the invisible hand behind the world’s wealthiest travelers and their most memorable moments. We are looking for an Assistant Luxury Experience Designer (also more Senior booking roles) to join our fast-paced, international, and stylish London office in Holborn YOU WILL • Manage and coordinate #Luxury #Travel #Requests from A to Z, reporting to the Team Leader, • Handle full #itineraries, #ground #operations, #hotels, #villas, logistics, and #exclusive #experiences, • Communicate daily with luxury suppliers, travel #agencies, and international experienced advisors, • Design #tailor-made itineraries and proposals for elite clientele, • Maintain close contact with suppliers and clients to ensure total satisfaction, • Use BeConcierge CRM to create and track bookings, • Apply strategic sales techniques to close deals and exceed goals, • Collaborate with your team to resolve any client concerns swiftly and gracefully, • Gather and report client feedback to constantly elevate service, • With the right seniority, lead and supervise assistant bookers YOU ARE • Fluent in English (Other languages are a plus), • Deeply passionate about Luxury travel, #lifestyle, and #service, • Based in London – this is an in-office position only, • Skilled at working under pressure with flawless attention to detail, • Comfortable with quick math, pricing, and costing, • Experienced in the travel or hospitality industry, ideally from:, • Travel agencies / Tour operators, • Concierge companies / Luxury hotels, • Wedding or event planning, • Family offices or luxury sales roles, • Positive, proactive, and client-focused, • Motivated, stylish, and ready to grow in a fast-moving environment WE OFFER • A starting salary of £31,000 to 35,00 gross/year, plus great performance-based incentives, • MacBook and iPhone provided, • A key position within a leading international B2B travel brand, • A dynamic, multicultural team of travel experts, • An inspiring work environment in the heart of London, • Constant learning, innovation, and the chance to shape unforgettable experiences, • Real opportunities for growth and leadership YOU LIVE Already in London or the surroundings. Please do not apply if this isn't the case.

Senior Venue Sourcing Account Manager - Events London / Hybrid £Negotiable Stellar opportunity for an experienced Venue Sourcing professional to join a busy team and manage key accounts delivering a range of venue solutions. The Company This agency needs no introduction and has a strong legacy of producing world class large scale events, from conferences to award ceremonies and more! With an excellent culture, brilliant staff retention and a commitment to career development this agency cares about it's team. Due to exciting growth we are now supporting with the hire of an experienced venue sourcing professional for their London team. The role As a Venue Sourcing Account Manager you will be working within a dedicated venue sourcing team, and line management is part of the role. With a dedicated portfolio of accounts you will be responsible for account mapping and developing venue sourcing business on these accounts. Writing winning proposals, attending site visits with the events and production teams and ensuring maximum commissions from venues will also be key. Attending industry events and FAM trips to increase product knowledge will be part of this role. About you As an experienced venue finder with experience working with clients in an agency or venue sourcing company you will naturally build strong relationships to ensure repeat business from clients as well as across a hotel / venue portfolio. Strong systems experience with venue sourcing software (bespoke or industry leading) is key and you will have line managed / mentored a small team. It is crucial that you have a full drivers' license and own vehicle to apply for this role. Get in touch with us to register your details if you are interested in other positions - we specialise in events, production, audio visual, creative, marketing, comms & advertising.

Position Summary As a Rooms Reservations Manager within The Set Central Reservations Office, you will play a key role in representing The Set’s standards of excellence while overseeing the daily reservations operations at our prestigious member hotel, Hotel Café Royal. Based on-site at Hotel Café Royal, you will lead the Reservations team to ensure every enquiry and booking reflects our shared values of sophistication, warmth and personalised service. Working closely with the Director of Reservations and the Revenue Director, you will contribute to group-level commercial performance through strategic management and an unwavering commitment to guest satisfaction, while delivering operational excellence and achieving departmental goals. The Reservations Team also manages Food & Beverage reservations and you will ensure the highest level of service across all outlets. Key Responsibilities: Operational Excellence • Lead and inspire the Reservations team to deliver seamless, accurate, and engaging booking experiences., • Oversee daily operations of the reservations function, ensuring adherence to The Set’s standards and procedures., • Maintain strong cross-departmental collaboration with Front Office, Sales, Revenue, and Guest Relations to ensure smooth pre-arrival experiences., • Partner with the Director of Reservations and Revenue teams to optimise room occupancy, ADR and overall revenue performance., • Participate in weekly revenue strategy meetings and contribute insights from reservations data., • Ensure every reservation call and correspondence embodies The Set’s tone of voice, service ethos and aesthetic refinement., • Personally handle and oversee reservations for VIP guests, top-tier clients and long-stay visitors., • Proactively address and resolve pre-arrival guest requests or concerns, ensuring a seamless transition to the in-house team., • Recruit, mentor, and coach team members to deliver consistent, elevated service aligned with The Set’s brand philosophy., • Conduct regular performance evaluations, identify training needs and foster continuous professional growth., • Ensure all reservations are processed accurately using the designated Property Management System (e.g., Opera) and Central Reservation System (SynXis)., • Safeguard data integrity, guest privacy, and compliance with GDPR and brand policies., • Generate analytical and performance reports, including conversion rates and productivity for the Reservation Agents., • Organise the monthly team schedule, ensuring suitable levels of coverage across the week, and managing the departmental holiday calendar., • Train and support the team to achieve the departmental quality targets for Forbes & LQA and monthly mystery standard calls. Qualifications & Experience: • Bachelor’s degree in Hospitality Management, Business, or a related field., • Minimum 3–5 years of progressive experience in reservations or front office management within a five-star or luxury hospitality environment., • Proven success in managing high-performing teams in a customer-centric, brand-led culture., • Strong analytical understanding of yield and inventory management principles., • Proficiency in hotel systems (Opera Cloud PMS, SynXis CRS, and related reporting tools)., • Excellent written and verbal communication skills; fluency in English required, additional languages highly desirable., • Impeccable grooming, presentation, and interpersonal etiquette consistent with The Set’s standards. Core Competencies: • Luxury Service Mindset & Guest Personalisation, • Strategic & Analytical Thinking, • Leadership & Emotional Intelligence, • Commercial Acumen, • Attention to Detail, • Cultural Sensitivity & Discretion About The Set: The Set is a curated affiliation of the world’s most exceptional independent hotels, united by a shared promise of perfection: the exceptional, without exception. Our portfolio celebrates individuality while offering global scale and strength in sales, marketing, distribution, PR, and partnerships. With strict geographic exclusivity (one hotel per destination), we deliver unrivalled visibility and performance for our members across North America, South America, Europe, the Middle East, Africa and Asia Pacific.

Luxury Travel Consultant Hybrid- (Indian Ocean/Caribbean specialist) Required for this successful luxury travel wholesale company. They are looking for 2 luxury travel consultants to work with their top clients booking the Indian Ocean and Caribbean. They will pay up to £33,000 plus personal bonus off up to 30k per year , based in a great location in London , working Monday to Friday, with the occasional weekend. Ideal hybrid or office based. Luxury Travel Consultants, Responsibilities: -Booking luxury accommodation in the Indian Ocean and Caribbean selling to the trade only • To be responsible for the customer journey of every client throughout the whole sales process providing a consistent and excellent level of service, • Identify innovative ways of improving the client experience and enjoyment Luxury Travel Consultants, Skills Required: • Travel industry reservations experience is a must working with high net worth individuals, • Extensive Luxury worldwide travel knowledge, • Knowledge of selling the Indian Ocean or Caribbean -Ideally well travelled to the Indian Ocean or Caribbean would be an advantage -Hybrid, ideally 2 days a week in the office but this can be flexible Additional Information: • Paying up to £33,000 plus bonus paid on departure and company related bonus, comm up to 30k per year -Great holiday entitlement • Working Monday - Friday, with the occasional weekend, around 1 every 2/3 months, • Fam trips, • Healthcare, • Pension If you are interested in the above role please apply online or send your cv to quoting DT60356

Overview The Head of Account Management is responsible for driving client success, strategic account growth, and team performance. This position oversees a portfolio of high-value clients, focusing on revenue retention, upsell opportunities, and the delivery of exceptional value that supports the company’s commercial objectives. This role demands a blend of leadership acumen, strategic thinking, media expertise, and analytical capability to shape and execute plans that strengthen client partnerships and business growth. Core Responsibilities • Strategic Account Planning: Develop and implement account management strategies that deliver revenue growth and enhance client satisfaction. Create tailored action plans that align with client objectives and leverage CARMA’s social media intelligence tools., • Client Relationship Management: Build and maintain high-level strategic relationships with key clients, including C-suite stakeholders, ensuring consistent value delivery and proactive issue resolution. Developing repeatable processes and engagement frameworks to position CARMA as a proactive value-based partner to our clients., • Team Leadership and Development: Lead and develop an account management team of eight. Set team goals and KPIs, oversee hiring, and foster professional development through mentoring and coaching. Ongoing tracking of team performance through CRM system and reporting to Managing Director, Client Success., • Performance Analysis and Reporting: Ongoing tracking of team performance through CRM system and reporting to Managing Director, Client Success., • Cross-Functional Collaboration: Partner with New Business, Marketing, and Product teams to ensure client strategies align with broader company objectives and are delivered on time and to high standards. Working closely with the Head of Client Success and Head of Onboarding to improve processes and work flows to the benefit of the client journey., • Budget Management: Manage account budgets, monitor profitability, and allocate resources effectively to achieve financial and operational targets., • Innovation and Trend Awareness: Stay informed on emerging social media technologies, algorithm changes, AI advancements, and market trends to maintain competitive client strategies. Key Skills and Attributes • Leadership and Strategic Thinking: Proven ability to inspire teams, set clear direction, and make data-driven decisions., • Communication: Exceptional written and verbal communication skills, with confidence in presenting to senior stakeholders., • Problem-Solving and Adaptability: Resilient under pressure, capable of resolving client challenges effectively, and agile in responding to changing priorities

We are working with a well known brand in Central London that are on the lookout for an ambitious Team manager to join their Contact centre. Hybrid £45k plus Benefits We have a vacancy for an enthusiastic and focused Team Manager to join our clients busy, vibrant team. The successful candidate will be motivated, organised, high calibre and dedicated to delivering a great service on behalf of their customers - If you have previous team manager experience, get in touch! About the role: • Lead a team to meet and exceed business objectives, service targets corporate goals including operational metrics, quality, customer satisfaction, client satisfaction, and absenteeism and attrition., • Continually review and monitor work performance of all advisors against agreed KPI’s, ensuring that calls are handled professionally., • Manage a team of advisors daily., • Maintain regular communications and feedback, ensuring accurate and timely communication of any client/campaign issues to Operations Manager. Who are we looking for? • Evidence of effective interpersonal, coaching and leadership/supervisory skills., • Previous Team Leading / Managerial experience is essential., • Reporting, Operational and Analytic skills., • Previous experience working in a call centre environment is essential., • Excellent verbal and written communication skills., • Good numeric and verbal reasoning skills., • Effective problem-solving skills., • Performance management skills and experience., • Client/customer management skills

Our client based in Watford is looking for a French speaking Customer Service Representative ideally with one of the following additional languages: • German, • Spanish, • Dutch Job Summary: To be responsible for the whole order management process, from placing the orders until the goods have arrived at the customer side. This requires liaising and working closely with other departments of the organisation. Opening tickets for calls and e-mails for technical emergencies and enquiries. Creating quotations and pre-payment forms and handling customer cases pro-actively. Focusing on the customer and providing an outstanding customer service through a good verbal and written communication and relationship building. Following internal processes while thinking independently and outside the box. Key Responsibilities: • To manage customer enquiries (via phone or e-mails) in a timely manner to provide our customers with an efficient, reliable service, • To manage customer orders (with an increasing emphasis on electronic orders) from order entry to billing, as well as sending and following up on quotations and pre-payment documents, • Opening, updating and managing tickets/cases in our system for each customer enquiry in line with customer expectations and within their contract terms and liaising with other departments, • To respond effectively to queries relating to customer orders and deliveries, resolving customer complaints and queries as well as raising credits and debits to ensure any outstanding customer deductions are resolved and all information communicated in a timely manner, • To manage deliveries in line with customer expectations, liaising with 3rd party warehouses and other supply chain contacts, • To dispatch customer and partner requests for support through the correct channels to make it possible for the technical support team to act on the customer request, • To monitor/navigate multiple systems and ticket queues constantly throughout the workday, • To be in regular contact with our Sales Account Managers and other internal departments to ensure relevant information relating to customer orders, enquiries & deliveries is communicated in a timely manner (especially changes to expected customer demand – abnormal orders, postponed or cancelled deliveries, etc), • To understand the operational requirements of key customers (key contacts, delivery specifications, booking requirements, etc), • To implement process improvements which will improve operational effectiveness and enhance profitability, • To ensure that customer account records are kept up to date for audit purposes, • To identify and resolve with the data management team any master data errors affecting the OTC process, • To provide support for other members of the team (and back up as required for other CS teams)

Receptionist or Ex-Cabin Crew. London £29,000 salary to £30,000 + bonus & benefits (30 days holiday) Global Law Firm Receptionist opportunity at large global Law Firm - Reservations of Meetings & Executive Events and generally providing 5* customer service and liaising with VIPs and UHNW individuals, also providing team support administration. ESSENTIAL EXPERIENCE: Either Cabin Crew, Retail OR Reception Using your 5* reception skills you would be their ambassador creating that first impression, you would also be booking in lunches with the catering team, and carrying out diary management. This firm has excellent benefits offered including great Bonus, Gym membership, Season ticket loan, Private Dental, Life Insurance, Private Health and more. Reception Duties: • Meeting and greeting in a warm, friendly manner to clients, staff and visitors, • Utilising the meeting room calendar / meeting room software, • Setting up conference calls, • Overseeing the catering team who are setting up/clearing meeting rooms ensuring that the cleaning teams have kept the space tidy at all times, • Booking lunches, liaising with hospitality teams for drinks and lunches for guests, • Keeping check on office supplies and ordering if necessary, • General administration (photocopy, fax, scanning), • Booking Travel and Accommodation Search "Receptionist Needed" for more information on our jobs

HEAD OF PRODUCT – NORTH AMERICA CROYDON, SURREY – OFFICE BASED OR HYBRID (MIN 2 DAYS IN OFFICE) FANTASTIC BASIC AND GREAT BENEFITS AND BONUS Do you? Do you have fantastic experience creating fantastic itineraries with North America at the core of your product experience? Are you equally comfortable shaping product strategy and owning commercial performance, from pricing and yield through to margin and customer satisfaction? Do you enjoy leading and developing high-performing product teams while building strong supplier partnerships and differentiated, customer-loved itineraries? Are you commercially sharp, data-driven, and confident making decisions that balance innovation, quality, and profitability? And most importantly, do you want to play a pivotal role in evolving a flagship long-haul portfolio within a purpose-led travel business that genuinely cares about the experiences it creates and the people behind them? If this sounds like you, this Head of Product role could be an outstanding next step in your travel leadership career. Our Customer: Our customer is a well-established, highly respected escorted touring specialist with a loyal customer base and ambitious growth plans across long-haul travel. Known for creating memorable, wish-list holidays, they are passionate about enriching lives through travel and continuously evolving their product to meet changing customer expectations. This role sits within the senior Product leadership team and plays a key role in shaping the future of their long-haul offering across North America, the Indian Subcontinent, and the Middle East. In return, they offer a senior, high-impact role within a values-led business where product quality, collaboration, and long-term thinking genuinely matter. Job Description: • In this role you will take full ownership of the strategy, development, performance, and lifecycle management of a key long-haul escorted touring portfolio, ensuring strong commercial results and exceptional customer experiences., • Define and deliver a market-leading product strategy using data, insight, and customer feedback, • Lead the development of innovative new tours, itineraries, and partnerships aligned to brand positioning, • Identify emerging trends, customer needs, and competitor activity to shape future product direction, • Own commercial performance, driving profitability, yield, and sales across your portfolio, • Work closely with Yield to set pricing strategies, forecast demand, and manage capacity, • Monitor and optimise KPIs including margins, load factors, and customer satisfaction, • Build and maintain strong relationships with suppliers, DMCs, and partners, • Negotiate contracts to improve margin while maintaining quality and service standards, • Collaborate closely with Commercial, Marketing, Operations, Contact Centre, and Customer teams, • Brief internal teams on USPs, messaging, and product knowledge to support campaigns and sales, • Lead, inspire, and develop a small team of Product Managers and Executives, • Promote a culture of accountability, innovation, learning, and continuous improvement Experience Required: • Extensive proven experience in travel product management, • Strong North America product experience is essential, • Background in escorted touring is highly desirable, • Demonstrable commercial acumen with a history of delivering profitable growth, • Experience in product development, pricing, and supplier negotiations, • Strong leadership and people management skills, • Strategic thinker with the ability to manage detail, • Excellent understanding of worldwide travel trends and competitive dynamics, • Experience of direct contracting and working with international DMCs, • Understanding of UK leisure travel consumers, particularly the over-50s market, • Knowledge of ATOL, ABTA, and relevant travel regulations, • Analytical, solutions-focused, and data-driven, • Self-motivated, self-aware, and committed to continuous development Benefits and Perks: • Competitive senior-level salary, • Hybrid working (minimum 2 days per week in the office), • High-impact leadership role within a growing travel business, • Opportunity to shape a flagship long-haul product portfolio, • Supportive, values-led culture with long-term career progression Click here to apply for this Head of Product job, which is being recruited by Ambitions Travel Recruitment, a boutique recruitment agency specialising in luxury leisure travel, hospitality, lifestyle & events roles, and known for sourcing hard-to-find talent. IMPORTANT 1. If this role ticks your boxes and you’ve got the relevant experience, then click and apply., 3. Due to the massive number of applications we receive, we’re usually only able to reply to candidates whose experience meets our customer’s requirements. We’re very grateful you’ve taken the time to apply and will retain your CV for other suitable roles.

Customer Service Careers with Purpose! Is it time to join a business that invests in you? Watford | £30,609 + Exceptional Benefits | Hybrid Option After Probation ( Salary increase from 1st April to £31,833 ) Are you ready to join a company that’s award-winning, fast-growing, and genuinely passionate about its people? We’re hiring on behalf of a reputable and forward-thinking organisation that’s expanding its customer service team. If you’re someone who thrives in a positive, high-energy environment, values structured development, and wants to be part of a supportive culture, this could be your next big move. Why You’ll Love Working Here • Culture-Driven: Work in a bright, colourful office where collaboration, wellbeing, and fun are part of everyday life., • Training That Sets You Up for Success: A 2-month induction programme delivered in cohort groups to help you build strong peer relationships and feel supported from day one., • Hybrid Flexibility: After completing your 6-month training and probation, you’ll enjoy the freedom of hybrid working., • Tailored Career Progression: Your growth path is shaped around your goals – whether that’s leadership, specialisation, or personal development. What You’ll Be Doing • Managing customer orders and quotes, • Updating customers and internal systems, • Collaborating with internal and external teams, • Handling inbound calls and general admin Who We’re Looking For • Excellent communicator with a passion for customer service, • Experience in a customer support role, • Confident using CRM systems and Outlook, • A team player with great interpersonal skills, • Able to commute to Watford for training Benefits That Go Beyond the Basics • Starting salary: £30,609 per annum, • Annual pay rise every April, • Bonus schemes, • Salary sacrifice car leasing and electric car charging, • Private medical benefits, • Increasing annual leave with service, • Generous pension contributions, • Retail discounts and financial services perks, • Company share schemes, • Death in service cover, • Free shuttle bus from Watford Junction to Croxley Business Park, • On-site parking Location Perks Easily accessible by car (M1) or public transport (Overground from Euston, St Albans, Hemel Hempstead, or from London on the Metropolitan Line). This opportunity will remain open until all roles are filled. Our friendly consultant Caroline Johnstone is here to support your application and answer any questions you may have.

We are working with a Corporate Investment bank based in the City of London who are seeking an experienced professional to join the team in their London office. This individual will be part of the EMEA and UK CCO team and will be client centric, focusing on the client needs and business objectives. You will be in charge of supporting the analysis and monitoring of client relationships, of implementing a structured approach of client management and of relationships maintenance, and of continuously improving the client engagement framework. Main responsibilities will be: • Enhance our support to Business lines & Hubs, • Improve customer experience, • contribute to business development The candidate will play an integral role in the build-up of the Client Office function in EMEA. Collaborating with both internal and external data teams, Coverage bankers, salespersons and product specialists, the candidate will have the opportunity to perform a variety of functions and contribute to the development of a growing platform. Main Responsibilities: Client Strategy and Management: o Understanding our client base across businesses, mapping our relationships, and assessing client profitability and potential. o Developing a selective approach of our client and optimizing resources allocations, by adopting a client / product neutral view. o Helping to expand our client base in a coordinated fashion and maximizing our coverage / product penetration (definition of commercial / client action plans with businesses, account reviews, identification of cross sell opportunities, etc.). o Working together with Top management, Coverage and Business Lines to support the business and client strategy. Delivery of results, presentations, follow-up with the actions. Customer Relationship Management: o Manage in strong coordination with Business Lines & Coverage Voice of Client (VOC) campaign with CIB Clients (Corporates, Insurers, AM/HF, Banks) measuring client experience & needs to identify concrete benchmark insights from the client as well as concrete actions to monitor (pain points & business opportunities). o Record and monitor all relevant action plans coming from VOC, or other topics (e.g. complaints, FO/Client request, process improvement) in Nat1 & perform regular follow-up action plan with all relevant CIB stakeholders to ensure completion in due date o Ensure alignment with all CRM procedure defined by Head Office o Work closely with GM Sales on business development with AMs to guarantee the “Ready to Trade” status on funds in line with FO needs/requests. o Have a 360° view of the funds onboarding process of your portfolio and play a facilitating role with all stakeholders to ensure a fast and coordinated smooth process. o Contribute and support, when relevant, the CIB Customer Complaints Global Process Owner to ensure the proper execution of the framework o Create a trustful relationship with CIB business lines stakeholders and the COO CIB CRM community (CRM Operations) participating in relevant touchpoints with CRM Ops / CRM CCO o Contribute to the digitalization of CRM processes to facilitate the monitoring of KPIs on a day-to-day basis Accompany the business in its development. The role could include the delivery of ad-hoc presentations about clients (profitability, strategy, etc…) Key Skills & Experience • Master’s degree in Finance, Economics or equivalent., • Working practice within a Corporate and Investment Banking environment., • Solid leadership ability, with good employee motivation skills., • Sound understanding of one or more Business Lines (Global Markets, IB, Coverage, Real Assets Finance, Global trade), the product suite and client typologies., • Strategic thinker and open minded, capacity to think out of the box to identify new opportunities., • Strong ability to work collaboratively with business lines and support functions executives, across functions and geographies., • Communicate clearly and effectively, both orally and in written form, and capacity to adapt his / her communication to various audiences and levels in the organization., • Organizational and time management skills, with a proven ability to prioritize competing demands. Comfortable working in "project" mode., • Ability to manipulate data, interpret numbers and deliver relevant messages in a succinct fashion for senior management., • Advanced skills in Excel, PowerPoint knowledge of CRM (Salesforce), Business Intelligence (PowerBi, Business Objects, Qlik, Tableau) solutions and data providers (IQ, Dealogic) is a plus., • Excellent interpersonal and listening skills., • Sense of accountability and ownership., • Demonstrates a proactive approach to project ownership by taking initiative, anticipating challenges, and driving solutions to ensure successful outcomes., • Comfortable working independently.

We operate in a remote-friendly environment; however, candidates must be available to work during EMEA/EST business hours. Senior Delivery Account Manager About Us SmartMedia Technologies is a company founded to bring brand engagement solutions to scale conscious companies. We are experts in launching and scaling everything from Linear, Connected TV to Web3. The future is being built on our Enterprise Web3 engagement platform, making Web3 easy, safe and open for current and future consumers. The SmartMedia Stack, including its self-serve, no-code, drag and drop studio, enables creators to design and distribute tokens, 2-click web3 wallets, and spatial web experiences by leveraging the scale and reach of its Web3-enabled programmatic media platform. SmartMedia Technologies’ end-to-end Web2-to-Web3 platform drives gamified engagement, acquisition and loyalty across a digital and mobile-first audience - ultimately delivering better business outcomes. We work smarter and play harder; we live our company values by being strategic partners who bring innovation and passion to the service and execution that we do on the behalf of our clients. About the Role As a Senior Account Delivery Manager (Sr. ADM) at SmartMedia Technologies (SMT), you will sit at the intersection of product delivery, client engagement, and strategic execution for one of our most important enterprise accounts. This hybrid role blends program management, strategic account leadership, and product strategy, with a core emphasis on Benefits & Offers within the Retail Banking and Consumer Card Payment Services (Loyalty) ecosystem. You’ll own the account plan and product roadmap, serving as the primary day-to-day contact for the client while orchestrating internal teams across Product, Engineering, Creative, and Data. This role demands a leader who can think strategically, execute with precision, and translate complex client needs into scalable, data-driven product outcomes that drive loyalty and engagement. What You'll Do Product & Delivery Leadership • Lead end-to-end delivery of Statements of Work — from scoping through launch — with clear timelines, milestones, and KPIs., • Translate client business goals into actionable product requirements that align with SMT’s capabilities., • Develop repeatable playbooks to scale successful pilots into standardized, multi-market rollouts. Client & Stakeholder Engagement • Serve as the primary client contact, mapping stakeholders across global and regional teams., • Partner with clients to evolve their Benefits & Offers portfolio, co-creating new product enhancements and go-to-market strategies., • Deliver structured, executive-ready communications — including weekly updates, risk registers, and post-launch insights. Strategy & Growth • Own and maintain the account plan and product roadmap to ensure short-term success and long-term strategic growth., • Define KPIs, measure performance, and deliver insights that demonstrate ROI and inform future product direction., • Support commercial leads with scoping, pricing frameworks, change controls, and budget tracking. Cross-Functional Collaboration • Coordinate internal teams across Product, Engineering, Creative, Data, and Leadership to ensure flawless execution., • Drive alignment across stakeholders by clarifying requirements, removing blockers, and maintaining consistent delivery against client expectations. Other duties or projects as assigned Knowledge, Skills and Abilities that demonstrate innovation, passion, service, and execution: • Strategic Thinking – Ability to connect delivery to both client and product objectives, identifying opportunities for innovation and growth., • Product Mindset – Expertise in translating business needs into clear product requirements with measurable outcomes., • Collaboration & Influence – Proven ability to build trust and drive alignment across cross-functional teams., • Project Delivery – Track record of managing complex, multi-market programs on time and within scope., • Communication – Skilled in engaging senior stakeholders and delivering structured, executive-level presentations., • Data-Driven Decision Making – Adept at defining KPIs and leveraging analytics to demonstrate ROI., • Problem Solving & Adaptability – Resourceful and resilient in fast-paced, evolving environments., • Client-Centric Approach – Solutions-oriented mindset with a focus on long-term value creation., • Innovation & Curiosity – Enthusiastic about emerging technologies (Web3, loyalty, MarTech, AdTech) and their real-world applications. Education, Experience, and Training: • Bachelor’s degree in Business, Marketing, Product Management, or related field (or equivalent experience)., • 4–6+ years of progressive experience in account management, product delivery, or client services, ideally in technology-driven environments., • Experience in Web3, AdTech, MarTech, FinTech, or loyalty programs preferred., • Proven ability to lead the full lifecycle of client Statements of Work., • Strong project management, analytical, and problem-solving skills., • Skilled collaborator across Product, Engineering, Creative, Data, and Commercial teams., • Proficient in Microsoft 365, Google Workspace, Asana, Slack, and virtual meeting tools., • Excellent verbal, written, and presentation skills., • Adaptable and curious, thriving in dynamic and high-growth settings. Compensation There is a different pay range applicable to specific work locations and regions. The base salary for this role falls in the range of Base Salary Range: €90,000 to €120,000 EUR per year and is dependent on numerous varying factors, including but not limited to skills, work experience, job-related knowledge, and location. This range does not include other compensation benefits that may be offered as part of the total compensation package. How to Apply We recognize that not every candidate meets 100% of the qualifications outlined above. Please be sure to tell us why you’re excited about this role in your application. We care as much about work ethic, creativity, curiosity, determination, and values alignment. If this sounds like the sort of environment for you then we'd love to hear from you! Submit your resume and cover letter to . Recruiters & Agencies, DO NOT contact us with unsolicited services or offers

We have an exciting opportunity for a Fire Detection Field Service Specialist to join our dynamic Marine Service team. Join Our Team as a Fire Detection Field Service Specialist.

Trailfinders Travel Consultants pride themselves on their ability to advise on and plan travel to a wide client base, exactly matching the appropriate products with the client's individual and unique needs, no matter how complex the requirements are, and to exceed their expectations at every opportu

Customer Service Administrator | High-End Interiors Brand | London. Harmonic are delighted to be working with a well-established luxury furniture company in their search for a Customer Service Administrator. Working closely with the sales and production teams to ensure a positive customer journey.

Gather customer feedback and flag trends or issues to the Customer Service Manager. The Customer Service Assistant will manage day-to-day enquiries, manage customer satisfaction, problem solving and supporting the loyalty with partnering businesses. The Ideal Customer Service Assistant candidate:.

Customer Service Representative. Join a friendly team in Surrey as a Customer Service Representative. Experience in customer service.

Are you ambitious and ready to take your career to the next level?.GAGE Talent Group), we specialise in connecting exceptional IT professionals with some of the most innovative companies in the industry.Our reputation is built on delivering outstanding recruitment solutions and fostering strong, lon

Assist the Director of International in managing the business-critical path, in relation to International Wholesale, to ensure that agreed timelines are met regarding product presentations, pricing and sample availability. Collaborate with Marketing and Visual Merchandising Teams to support new prod

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As the Customer Service Manager, you’ll own the full performance of Feel’s Customer Service function - driving measurable results across response quality, speed, automation, AI and customer satisfaction. Support the Head of Customer Service in driving automation and operational projects that rai

Central Reservations Department. As a Reservations Agent, your main duties and expectations for the role will include:. Keep track of Hotel's performance against the budget/forecast and follow agreed sale strategies in relation to those targets.

Customer Service Representative (mobile). Their mission is simple: keep people happy, hydrated, and fuelled throughout their day! Due to growth, they are on the lookout for a Customer Service representative to join their team. A super successful food services company with a track record of growth.

Legal Accounts Assistant (Legal Cashier) – London | Hybrid Working.A fantastic opportunity has arisen for an experienced Legal Cashier to join a busy Accounts Department within a well regarded Legal 500 firm.The successful candidate will provide essential support to the Finance Director and legal