Customer Assistant - Grizzlys Canning Town - London

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: 1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs, 2. Providing technical guidance and troubleshooting support throughout project delivery, 3. Collaborating with stakeholders to gather requirements and propose effective migration strategies, 4. Acting as a trusted advisor to customers on industry trends and emerging technologies, 5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts A day in the life About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Centre. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. • Experience as technical specialist in design and architecture, • Experience in database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis), • Experience in consulting, design and implementation of serverless distributed solutions, • Experience in cloud based solution (AWS or equivalent), system, network and operating system, • Experience in external or internal customer facing, complex and large scale project management, • Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies, • Experience building large-scale machine learning and AI solutions at Internet scale, • PhD in Operations Research, Statistics, Applied Mathematics, Engineering, Computer Science or related field, or experience working with or evaluating AI systems, • Experience in data applications using large scale distributed systems (e.g., EMR, Spark, Elasticsearch, Hadoop, Pig, and Hive) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Do you want to own driving the adoption of Amazon Web Services (AWS) in the UKI's largest and most innovative companies? Want to be part of a cross-functional team focused on increasing technology adoption of cloud computing by engaging directly with C-level executives and influencers at all levels? As the Head of EAMM and Core Services, you will drive customer adoption of Amazon Web Services (AWS) services across the UKI. Customer applications that are built to operate at scale need services with high throughput, massive storage scalability, and high availability. Your responsibilities will include leading a cross-function go-to-market team, partnering with the account and channel teams to define key market segments to target, driving the necessary business and technical relationships with customers and partners to establish new business in those markets, and enabling the account team drive the day-to-day interactions with prospects in order to build long-term business opportunity. You’ll also work closely with the other specialist teams to develop and take solutions to market, and product/service teams to help them evolve the products/services and address concerns. The ideal candidate will possess both a business background that enables them to drive an engagement and interact at the CxO/VP level, as well as a technical background that enables them to easily interact with software developers and architects. Thinking strategically and analytically about business, product, and technical challenges, you’ll have the ability to build and convey compelling value propositions, and work organisationally to build consensus. Responsibilities: • Help define the market segments, customer base, use-cases and industry verticals we target within the specialist domains, • Set a strategic business development plan to execute for target markets in line with Regional, and Global, strategic direction, • Execute the strategic business development plan while working with key internal stakeholders (e.g. account teams, channel teams, service teams, partner teams, and support)., • Identify specific prospects/partners to approach while communicating the specific value proposition for their business and use case, • Understand the technical requirements of our customers and work closely with the internal development teams to guide the direction of our product offerings, • Relevant technical experience/knowledge is helpful,, • Experience in sales or account management, • Experience in a leadership role, • Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization, • Experience implementing cloud services including migrations and modernization projects or equivalent, • Experience with cloud computing or web services or related areas Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. There has never been a better time to be a startup, with improved access to modern technologies such as Machine learning levelling the playing field and turbo charging disruption in every industry imaginable. Organisations such as Deliveroo, Monzo & Babylon are disrupting the status quo by focusing deeply on the customer experience and leveraging the latest technology to deliver quantum leap improvements. Amazon Web Services (AWS) is one of the drivers of this progress on behalf of our customers. We are looking for leadership talent who want to help shape this exciting time for Startups in a brand new function built from scratch. If you have a passion for using technology to solve business problems that have a major impact on customers, build the future with us. In this role, the team you build will be aligned to a set of Startup prospects/customers and will work closely with the Area and segment leadership teams to build a plan to execute on the Area, segment and account priorities. Key job responsibilities As a manager for the Startup Central Sales team you will build a high impact and diverse team of Central Sales Representatives who are responsible for teaming with specialist and technical functions to deploy startup specific account management. You will manage career growth and development of the team, coach the team on performance, sales planning, operations, pipeline management and strategy. Your team will help to grow the consumption of current and new AWS services across prospects/customers in the Startup space. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. • Experience in Sales Management of technology-related sales or comparable business development, • 10+ years of sales experience including 5+ years of managing a team minimum, • Ability to coach team on sales including pipeline management, deal coaching and best practices, • Strong and demonstrated experience in working with diverse customer stakeholders from senior leadership, founders and technical teams in customers, • Actively take up stretch assignments for the function and segment at an EMEA level., • Technical background in engineering, computer science, or MIS and a management degree like MBA, • Domain experience with the startup eco-system and cloud, • Experience building new teams/products/functions Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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