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  • Customer Service Administrator
    Customer Service Administrator
    3 days ago
    £14.27–£17.66 hourly
    Full-time
    London

    Customer Service Administrator Wandsworth COMPANY: EVERPOOL RECRUITMENT JOB TYPE: PERMANENT, FULLTIME SALARY: £33000 - £39000/ANNUM + BENEFITS Are you passionate about customer service and administration? Do you have excellent IT skills? Are you looking for a new challenge within a fast-paced role? Come join the ever-growing team of IAS! The role of the Site Co-ordinator will act front of face of IAS and will manage the customer experience for all visitors and staff attending the assessment centre. You will be expected to complete courtesy calls to confirm upcoming appointments, make any necessary changes and liaise with not only the claimant but potentially the claimant's carer, guardians and or housing associations. You will be expected to provide support and compassion to customers across a variety of activities and general queries such as questions about the PIP assessment and assisting with enquiries on expense claims from customers who have incurred costs to attend the assessment centre. Other daily duties will consist of ensuring the assessment centre is fully prepared for the start of each day, in terms of equipment/supplies and general appearance - ordering supplies/equipment/stationary as required to ensure sufficient stocks are always maintained. You will also manage the appointment arrivals board ensuring systems keep up to date and in good order. You will also manage any special requests e.g., where a translator may be required, undertake the required identity checks with each customer and general administration duties, e.g., answering the telephone, copying, documents etc. What we need from you At least 1 year's customer service experience Excellent I.T skills- particularly Microsoft Office Team player Compassionate Caring manner Great interpersonal skills and ability to build a rapport with people Time management and attention to detail Job Details 37.5 hours £33,000 - 39,000 DOE Monday - Friday Shifts between 8am-6pm Hybrid Working Available Optional Overtime If you feel the Site Co-ordinator position may be for you or you are interested in finding out further information, please contact Everpool Recruitment , you can apply to this advert and someone from the Everpool team will be in touch

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  • sales
    sales
    3 days ago
    £1000–£4000 monthly
    Full-time
    London

    Now Hiring: Letting Negotiator at Life Stay Life Stay, a prominent property management company is seeking a Letting Negotiator to join our dynamic team. We are looking for an individual with a natural flair for sales, a talent for building relationships, and the ability to connect with our clients quickly and effectively. If you're a people person with great communication skills, we want you! What We Offer: Position: Letting Negotiator Salary: Competitive, starting from £1,000/month up to £4000/month based on the deals made. Benefits: Flexible working hours and a supportive team environment. Company car for top performers and monthly bonuses. Role Brief: • Engage with potential tenants to understand their needs and preferences, • Showcase properties and provide detailed information to clients, • Negotiate rental terms and close deals efficiently, • Maintain and build strong relationships with clients and tenants, • Good command of English is essential; previous experience in sales or lettings is advantageous but not necessary Ideal Candidate: • Exceptional interpersonal and communication skills, • Ability to connect with people quickly and build lasting relationships, • Strong sales skills with a client-oriented mindset, • Fluent in English, both written and verbal, • Motivated, with a flexible approach to work Why You Should Apply: Opportunity to work in flexible working hours Be part of a forward-thinking company with a supportive culture Develop your career in a role that values relationship-building and sales acumen Join us and help shape the future of property management in London. Your journey with Life Stay starts here!

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  • Night Hotel Receptionist – The Megaro Collection
    Night Hotel Receptionist – The Megaro Collection
    5 days ago
    £12.71 hourly
    Full-time
    London

    Night Hotel Receptionist – The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 61-bedroom 3* hotel The California, our 33-bedroom and 8 apartments 4* Boutique townhouse The Gyle, and our 49-bedroom 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now ready to enlarge our family and are looking for an experienced Night Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 4 days a week (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about 5-star service and guest journey. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx, • Possess excellent presentation and interpersonal skills, • Skilled in checking arrivals lists, credit limit reporting and cash handling, • Knowledge of standard PC packages and computerized reservations systems, • Proficient in handling general clerical and administrative tasks, • Be flexible, will have great attention to detail, • Possess the ability to work independently, • Excellent command in English, both in oral and written, • Be extremely knowledgeable in regard to the company services, standards & products, • Commercially and financially astute, • Provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

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  • Customer Service Advisor
    Customer Service Advisor
    1 month ago
    £27000–£30000 yearly
    Full-time
    Carnaby, London

    As a Customer Service Advisor, you will be the first point of contact for our customers, providing exceptional support and resolving inquiries efficiently. This role is crucial in maintaining high levels of customer satisfaction and ensuring a positive experience with our services. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat in a professional and timely manner., • Provide accurate information and guidance on products, services, and policies., • Troubleshoot and resolve customer issues, escalating complex cases to the appropriate department when necessary., • Document all customer interactions and resolutions accurately in our systems., • Maintain a high level of product and service knowledge to effectively assist customers., • Adhere to company policies and procedures to ensure consistency and quality of service., • Contribute to a positive team environment and continuously seek opportunities to improve the customer experience. Required Skills and Experience: • Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely., • Excellent problem-solving abilities and a calm, empathetic approach to customer interactions., • A genuine passion for helping people and delivering outstanding customer service., • Proficiency in using computer systems and navigating various software applications., • Ability to work effectively in a fast-paced and dynamic environment., • Previous experience in a customer service role is desirable, but not essential, as full training will be provided.

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