Izkan Direct Ltd

We are a unique café located in the South East London area with an established reputation amongst the locals. A very much loved café serving to a close knit community, providing quality coffee, lunches and much more. Role : We are seeking an experienced Café Supervisor to handle the daily operation of a cafe and overseeing a small team. Someone who is passionate with the food industry and loves working with people, who strives on providing excellent customer service and can take on daily challenges. Working a 40 hour week, this role comes with great benefit. This is a great opportunity to work with a fantastic team that you do not want to miss. Duties and Accountabilities: · Daily running of café operations, responsible for opening and closing the café · Work with a hands on approach, leading by example · Oversee and assist with food preparation, ensuring adherence of food regulations and quality standards · Responding to customer needs and complaints · Assist and deal with health hygiene officers · Training & developing staff bringing out the best potential, focusing on hospitality best practices · Manage inventory levels, ordering stocks/supplies, managing deliveries · Handling of cash payments, ensuring amounts tie up with system records · Planning and suggesting new menu items, ideas on new products · Ensure cleanliness and organisation of the café’s environment, adhering to health and safety regulations · Other business responsibilities, admin tasks, ie bills, staff rotas. · Drive sales · Any other adhoc tasks A successful candidate will have the following : - · Minimum of 1 years experience within similar role, within the food and beverage industry · Holds a food hygiene certificate level 2 · Knowledge of dealing with health hygiene officers · Excellent communication skills, written and verbal · Excellent customer service skills · Strong team management skills · Excellent organisation skills · Ability to problem solve · Knowledge of food regulations desirable

Job description We are looking for a super star experienced Restaurant Manager to join our vibrant team! We have an exciting opportunity to join the team at our 40 cover fresh pasta restaurant within the vibrant bustle of Brixton Market SW9. The Concept: La Nonna Pasta Fresca serves traditional Italian pasta dishes in a contemporary open kithcen setting. All of our pasta and sauces are made in house each day with true Italian passion, only using the freshest of ingredients. We need a Manager who will: Be responsible for the day to day activities at the restaurant Lead, coach and develop a successful team who take pride in their work Set standards to consistently deliver the best quality food and outstanding service to all Work with us to build an exceptional reputation and hunger for our food! The Ideal Candidate will: Be passionate about food and delivering a first class customer experience Have at least 3 years experience in a Assistant Manager position, and/or 1 year experience as a restaurant manager Be an exceptional communicator Have a great work ethic that they can instill in others Have experience of leading a successful team in a fast paced environment Be calm under pressure, and work using their own initiative Experience of working in a fresh pasta restaurant is a real bonus! Job Description Operational Management Oversee daily restaurant operations, ensuring smooth and efficient service. Maintain high standards of food quality, presentation, and hygiene. Ensure compliance with health and safety regulations, including food safety and sanitation. Manage restaurant inventory, ordering supplies as needed to prevent shortages or excess stock. Monitor and optimize restaurant expenses, controlling waste and managing cost-effective practices. Team Leadership & Development Recruit, train, and supervise restaurant staff, fostering a positive and productive work environment. Schedule and manage shifts, ensuring adequate staffing levels for peak hours. Provide coaching and performance evaluations to maintain high team morale and efficiency. Address employee concerns and maintain open communication within the team. Customer Service & Satisfaction Ensure outstanding customer service, handling complaints and resolving issues promptly. Monitor customer feedback and implement improvements to enhance the dining experience. Develop and maintain relationships with regular customers and the local community. Financial & Sales Performance Monitor sales, revenue, and profitability, identifying areas for improvement. Implement strategies to increase customer traffic, average spend, and repeat business. Work with marketing and promotions to attract new customers and enhance brand visibility. Compliance & Administration Ensure compliance with licensing laws, health and safety regulations, and labor laws. Maintain accurate financial records, including payroll, budgets, and sales reports. Collaborate with senior management or owners to set goals and achieve business objectives.

About Us: We are an independently owned family cafe that prides itself on offering a luxury dining experience with high-quality ingredients and exceptional service. Our menu features a diverse range of dishes, from classic full English breakfasts with sourdough bread to fresh, flavorful salmon poke bowls. We aim to create a warm, welcoming environment for our guests while delivering top-tier food prepared with care and expertise. Job Description: We are looking for a talented, passionate, and self-motivated Head Chef to manage and run our small kitchen. As the sole chef in the kitchen, you will be responsible for preparing and cooking all breakfast and lunch offerings, ensuring the highest standards of quality, presentation, and flavor. You will work directly with the owners, playing a key role in maintaining the restaurant’s reputation for excellence. The ideal candidate will have a strong work ethic, attention to detail, and the ability to handle the demands of a small but busy kitchen. You will also have the opportunity to help shape and evolve the menu, bringing new ideas to our luxury cafe concept. Key Responsibilities: • Plan, prep, cook, and plate all breakfast and lunch dishes with precision and creativity. • Maintain the highest level of food quality and consistency, ensuring every dish meets our luxury standards. • Manage the kitchen’s inventory and ordering to ensure all ingredients are fresh and of the highest quality. • Ensure proper food safety and sanitation standards are followed at all times. • Work closely with the owners to align on menu ideas, seasonal specials, and operational improvements. • Maintain a clean and organized kitchen, ensuring efficient operation. • Be proactive in resolving any kitchen-related issues or challenges quickly and effectively. Requirements: • Proven experience as a Chef, preferably in a small kitchen or independently owned restaurant. • Ability to work independently and take full ownership of the kitchen. • Strong knowledge of preparing and presenting high-quality dishes, with a focus on breakfast and lunch. • Passionate about high-end ingredients, creativity in food preparation, and delivering a luxury dining experience. • Excellent time-management skills and the ability to multitask in a fast-paced environment. • Solid understanding of food safety, hygiene regulations, and kitchen best practices. • Ability to work efficiently with minimal supervision and take pride in the success of the cafe. Preferred: • Experience in running a small kitchen on your own or in a similar setting. • Familiarity with managing kitchen inventory and ordering supplies. • A background in fine dining or luxury cafe environments is a plus. What We Offer: • Competitive salary and performance-based incentives. • The opportunity to work in a family-run, supportive, and passionate environment. • Full creative freedom to innovate and influence the menu. • Direct communication and collaboration with the cafe owners. If you are a skilled, self-driven chef with a passion for fine dining, we’d love to hear from you. Join us and be part of an exciting, growing family cafe that values quality, creativity, and the art of cooking.

We are looking for a dedicated Kitchen Supervisor to be second in command in our kitchen team and ensure efficient operations. The ideal candidate will have experience in a fast-paced kitchen environment, strong leadership skills, and the ability to maintain high-quality food preparation standards. Responsibilities: - Fulfill customer orders accurately and efficiently, maintaining quality and presentation standards. - Assist in overseeing daily kitchen operations, ensuring smooth and efficient workflow. - Maintain a clean, organised, and sanitary work environment in compliance with food safety regulations. - Monitor inventory levels and coordinate with the management team to ensure stock replenishment. - Train and mentor kitchen staff, providing guidance on food prep, safety, and efficiency. - Enforce portion control, recipe adherence, and minimise food waste. - Ensure all equipment is properly maintained and report any issues. Requirements: - Proven experience as a Kitchen Supervisor, Line Cook, or similar role. - Ability to work in a high-pressure, fast-paced environment. - Strong leadership, communication, and organisational skills. - Knowledge of food safety regulations and kitchen best practices. - Experience in fulfilling customer orders efficiently and accurately. - Flexibility to work evenings, weekends, and holidays as needed. If you’re a passionate and detail-oriented kitchen professional looking to grow in a leadership role, we’d love to hear from you!

The Company Le Bab is the original modern kebab restaurant, offering refined seasonal kebabs in London since 2015. We take inspiration from traditional kebab styles, incorporating classical fine dining techniques and global gastronomic influences. Our kebabs are made from free-range British meat and top seasonal produce, paired with modern mezze, curated craft beers, and exciting cocktails. Our Values Hospitality: We believe in fostering a culture of compassion, care, and hospitality within our restaurant and community. It’s key to our success and builds positive relationships with customers, suppliers, and the wider community. Continuous Improvement: We monitor key performance metrics to assess and improve all aspects of our business, always striving for growth and excellence. Creativity: Staying ahead of culinary and service trends is essential. We encourage team members to contribute ideas that elevate both the food and customer experience. Work Hard: Enthusiasm and pride in our work are fundamental to maintaining a positive, supportive, and ambitious culture. Your Role As Assistant General Manager, you will support the General Manager in delivering an exceptional guest experience and overseeing daily operations. From managing staff and inventory to ensuring top-tier customer service, your leadership will be essential in maintaining high standards and cultivating a vibrant atmosphere. This role requires a hands-on leader who thrives in a fast-paced environment while staying true to our values. Career Progression: Our Assistant General Managers are viewed as “General Managers in waiting,” and we expect them to uphold and promote the culture that allows teams to thrive. This role offers the opportunity to shine in the absence of the General Manager, showcasing leadership qualities that will lead to future growth within the company. We offer extensive on-the-job training and opportunities for advanced apprenticeships to develop structured managerial skills. Core Responsibilities: Leadership & Team Management: Lead by example, setting a strong work ethic and promoting compassion, integrity, and collaboration within the team. Deputise for the General Manager in their absence. Manage busy shifts and maximise restaurant covers. Conduct and record team briefings before shifts. Communicate effectively with the restaurant team using official apps. Motivate and mentor the team to achieve company targets. Participate in training sessions and co-create quarterly staff meetings. Ensure all compliance training is completed on time. Assist with recruitment, interviews, and performance reviews for restaurant staff. Operational Excellence: Oversee the daily operations to ensure efficiency and quality. Lead shifts on the floor and ensure smooth operations. Manage opening and closing shifts as needed. Maintain cleanliness and presentation standards across the restaurant. Approve shifts, record incentives, and manage tip data. Conduct weekly bar stock counts and assist with inventory management. Support the Head Chef and the BOH (Back Of House) team. Guest Experience & Hospitality: Champion exceptional customer service and ensure every guest has a memorable experience. Handle customer complaints professionally and ensure swift resolutions. Continuous Improvement: Regularly assess restaurant performance to identify opportunities for growth. Encourage the team to contribute ideas that drive innovation and improve the customer experience. Coach team members through onboarding and ongoing development. Maintain high levels of product knowledge for both food and beverages. Conduct spot checks on food quality and provide feedback. Financial Management: Manage the restaurant’s budget, staffing, and inventory to ensure profitability. Monitor labor costs to align with financial forecasts. Control stock, waste, and staff meals/discounts efficiently. Collaborate with the Ops Manager and Marketing team to drive sales and implement marketing strategies. Adjust rota staffing levels during quieter periods to optimize efficiency.

Job Title: Customer Manager & Assistant Location: Remote (Work from Anywhere) Job Type: Full-Time About Us: Hidex is a forward-thinking company committed to delivering exceptional service and value to our clients. We believe in building strong relationships and providing personalized solutions to meet our customers' needs. As we continue to grow, we are looking for a dedicated and organized Customer Manager & Assistant to join our team remotely. Job Description: We are seeking a proactive and detail-oriented individual to take on the dual role of Customer Manager & Assistant. In this position, you will be responsible for managing customer relationships, ensuring client satisfaction, and providing administrative support to streamline operations. The ideal candidate is a multitasker with excellent communication skills, a customer-first mindset, and the ability to work independently in a remote setting. Key Responsibilities: Customer Management: - Serve as the primary point of contact for assigned customer accounts, building and maintaining strong relationships. - Address customer inquiries, resolve issues, and ensure a high level of customer satisfaction. - Monitor customer accounts to identify opportunities for upselling or cross-selling products/services. - Collaborate with the sales and support teams to ensure seamless customer experiences. - Gather customer feedback and share insights with the team to improve products/services. Administrative Support: - Assist with scheduling, email management, and calendar coordination for the team. - Prepare and organize reports, presentations, and customer communications. - Maintain accurate records of customer interactions and account details in the CRM system. - Handle data entry, file organization, and other administrative tasks as needed. - Support the team with project coordination and follow-up on action items. Qualifications: - Proven experience in customer service, account management, or administrative support. - Excellent communication skills, both written and verbal. - Strong organizational and time-management abilities. - Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint). - Ability to work independently and prioritize tasks in a remote environment. - A proactive and problem-solving attitude with a focus on delivering exceptional service.

Supervisor at The Boundary, Chelsea Opening Early March 2025 We’re looking for an experienced and passionate Supervisor to join our team at The Boundary, an exciting new pub opening in the heart of Chelsea this March. At The Boundary, we’re all about great drinks, warm hospitality, and a vibrant atmosphere. Whether it’s craft beers, expertly mixed cocktails, or fine wines, we’re dedicated to delivering an unforgettable experience to our guests. The Role: As Supervisor, you’ll play a key role in ensuring smooth day-to-day operations, supporting both the bar and front-of-house teams while leading and motivating staff. Your responsibilities will include: Overseeing service to maintain high standards of drinks, food, and customer experience Training and mentoring staff, ensuring top-tier service Assisting with stock management and ordering Ensuring cleanliness, organization, and compliance with licensing laws Handling customer queries and resolving any issues professionally Supporting management with rotas, promotions, and events What We’re Looking For: Previous experience in a leadership or supervisory role within hospitality A passion for great food, drinks, and delivering exceptional service Strong communication and team leadership skills Ability to work efficiently under pressure in a fast-paced environment A positive, can-do attitude and a willingness to go the extra mile What We Offer: Competitive salary plus tips Career development opportunities in a growing business A fun, dynamic, and supportive work environment Discounts on food and drinks Flexible working hours If you’re ready to be part of something exciting and help shape the future of The Boundary, we’d love to hear from you! **To

Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: • Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!