Hidex Ltd

Job Title: Customer Manager & Assistant Location: Remote (Work from Anywhere) Job Type: Full-Time About Us: Hidex is a forward-thinking company committed to delivering exceptional service and value to our clients. We believe in building strong relationships and providing personalized solutions to meet our customers' needs. As we continue to grow, we are looking for a dedicated and organized Customer Manager & Assistant to join our team remotely. Job Description: We are seeking a proactive and detail-oriented individual to take on the dual role of Customer Manager & Assistant. In this position, you will be responsible for managing customer relationships, ensuring client satisfaction, and providing administrative support to streamline operations. The ideal candidate is a multitasker with excellent communication skills, a customer-first mindset, and the ability to work independently in a remote setting. Key Responsibilities: Customer Management: - Serve as the primary point of contact for assigned customer accounts, building and maintaining strong relationships. - Address customer inquiries, resolve issues, and ensure a high level of customer satisfaction. - Monitor customer accounts to identify opportunities for upselling or cross-selling products/services. - Collaborate with the sales and support teams to ensure seamless customer experiences. - Gather customer feedback and share insights with the team to improve products/services. Administrative Support: - Assist with scheduling, email management, and calendar coordination for the team. - Prepare and organize reports, presentations, and customer communications. - Maintain accurate records of customer interactions and account details in the CRM system. - Handle data entry, file organization, and other administrative tasks as needed. - Support the team with project coordination and follow-up on action items. Qualifications: - Proven experience in customer service, account management, or administrative support. - Excellent communication skills, both written and verbal. - Strong organizational and time-management abilities. - Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint). - Ability to work independently and prioritize tasks in a remote environment. - A proactive and problem-solving attitude with a focus on delivering exceptional service.

We are looking for a friendly and enthusiastic temporary Sales Assistant to join our luxury pop-up chocolate shop in Westfield White City from Tuesday 11 February till Saturday February 15 from 9:30 to 5:30. If you have a passion for high-quality chocolate and enjoy delivering exceptional customer service, this could be the perfect role for you! Key Responsibilities: Engage with customers, offering a warm welcome and personalized service. Provide product recommendations and samples to enhance the customer experience. Process sales transactions accurately and efficiently. Maintain a clean, organized, and visually appealing store environment. Restock and arrange displays to showcase our artisan chocolate collections. Assist with stock management and deliveries. Requirements: Previous retail or customer service experience preferred. Excellent communication and interpersonal skills. A passion for chocolate and luxury products. Ability to work in a fast-paced retail environment. Reliable, punctual, and able to work flexible shifts, including weekends. Pay: £80 per day Location: Westfield White City If you are passionate about chocolate and love engaging with customers, we would love to hear from you! Apply today to join our team

Chef We are looking for a skilled and passionate Chef to join our dynamic team at The Black Kitchen on a part-timebasis in London. The ideal candidate will have a flair for creating delicious dishes, ensuring high-quality standards, and working efficiently in a fast-paced kitchen environment. This position is perfect for someone who is creative, detail-oriented, and committed to delivering an exceptional dining experience. About Us At The Black Kitchen, we are all about bold flavours, community vibes, and creating unforgettable dining experiences. Inspired by our rich culinary heritage, we bring a modern twist to traditional dishes, serving up soulful, flavourful food that keeps our customers coming back for more. Renowned for our super friendly and accommodating service, we would like anyone who comes on board to be aligned with this! Key Responsibilities 1. Food Preparation and Cooking - Prepare and cook a variety of dishes to the highest standards, following recipes and presentation guidelines. 2. Menu Development - Collaborate with the team to develop exciting new dishes and seasonal menus that align with the restaurant’s concept. 3. Quality Control - Ensure that all dishes are prepared to the correct specifications and meet the company’s quality standards. 4. Kitchen Organisation - Maintain a clean, organised, and efficient kitchen workspace, ensuring all tools and ingredients are ready for use. 5. Health and Safety Compliance - Adhere to all food safety and hygiene regulations, maintaining a safe working environment. 6. Stock Management - Monitor inventory levels, assist in ordering supplies, and minimise waste by implementing efficient storage practices. 7. Training and Mentoring - Support the training and development of junior kitchen staff, sharing knowledge and fostering a positive team culture. Key Skills - Proven experience as a chef or in a similar role within a professional kitchen (2 years minimum) - Strong knowledge of cooking techniques, food preparation, and kitchen safety practices. - Creativity and a passion for developing innovative dishes. - Excellent organisational and time-management skills. - Ability to work under pressure in a fast-paced environment. - Strong communication and leadership abilities. - Physical stamina to handle the demands of the job, including standing for long periods and handling hot or heavy items. Qualifications - Level 2 Food Hygiene Certificate is required; additional culinary qualifications are highly desirable. What We Offer - Competitive wage - Half-paid day off on your birthday! - Opportunities for growth within the company - A supportive and friendly team environment - Employee meals and discounts (20%) Other - Flexibility to work evenings, weekends, and holidays as needed If you have a love for the culinary world and are ready to step into a leadership role in a lively, customer-focused environment, we would love to hear from you!

The Company Le Bab is the original modern kebab restaurant, offering refined seasonal kebabs in London since 2015. We take inspiration from traditional kebab styles, incorporating classical fine dining techniques and global gastronomic influences. Our kebabs are made from free-range British meat and top seasonal produce, paired with modern mezze, curated craft beers, and exciting cocktails. Our Values Hospitality: We believe in fostering a culture of compassion, care, and hospitality within our restaurant and community. It’s key to our success and builds positive relationships with customers, suppliers, and the wider community. Continuous Improvement: We monitor key performance metrics to assess and improve all aspects of our business, always striving for growth and excellence. Creativity: Staying ahead of culinary and service trends is essential. We encourage team members to contribute ideas that elevate both the food and customer experience. Work Hard: Enthusiasm and pride in our work are fundamental to maintaining a positive, supportive, and ambitious culture. Your Role As Assistant General Manager, you will support the General Manager in delivering an exceptional guest experience and overseeing daily operations. From managing staff and inventory to ensuring top-tier customer service, your leadership will be essential in maintaining high standards and cultivating a vibrant atmosphere. This role requires a hands-on leader who thrives in a fast-paced environment while staying true to our values. Career Progression: Our Assistant General Managers are viewed as “General Managers in waiting,” and we expect them to uphold and promote the culture that allows teams to thrive. This role offers the opportunity to shine in the absence of the General Manager, showcasing leadership qualities that will lead to future growth within the company. We offer extensive on-the-job training and opportunities for advanced apprenticeships to develop structured managerial skills. Core Responsibilities: Leadership & Team Management: Lead by example, setting a strong work ethic and promoting compassion, integrity, and collaboration within the team. Deputise for the General Manager in their absence. Manage busy shifts and maximise restaurant covers. Conduct and record team briefings before shifts. Communicate effectively with the restaurant team using official apps. Motivate and mentor the team to achieve company targets. Participate in training sessions and co-create quarterly staff meetings. Ensure all compliance training is completed on time. Assist with recruitment, interviews, and performance reviews for restaurant staff. Operational Excellence: Oversee the daily operations to ensure efficiency and quality. Lead shifts on the floor and ensure smooth operations. Manage opening and closing shifts as needed. Maintain cleanliness and presentation standards across the restaurant. Approve shifts, record incentives, and manage tip data. Conduct weekly bar stock counts and assist with inventory management. Support the Head Chef and the BOH (Back Of House) team. Guest Experience & Hospitality: Champion exceptional customer service and ensure every guest has a memorable experience. Handle customer complaints professionally and ensure swift resolutions. Continuous Improvement: Regularly assess restaurant performance to identify opportunities for growth. Encourage the team to contribute ideas that drive innovation and improve the customer experience. Coach team members through onboarding and ongoing development. Maintain high levels of product knowledge for both food and beverages. Conduct spot checks on food quality and provide feedback. Financial Management: Manage the restaurant’s budget, staffing, and inventory to ensure profitability. Monitor labor costs to align with financial forecasts. Control stock, waste, and staff meals/discounts efficiently. Collaborate with the Ops Manager and Marketing team to drive sales and implement marketing strategies. Adjust rota staffing levels during quieter periods to optimize efficiency.

Yard Sale Pizza is on the search for a Delivery Cyclist to join our amazing team. Our winter bonus scheme applies to Moped Drivers and Cyclists where an extra 10% of hours worked can be earned, earning up to £12.58 per hour. Terms and conditions apply, during winter months only. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 12 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We're hiring enthusiastic Delivery Cyclists to join our team, working across evenings and weekends to deliver pizzas to the local residents. We have e-bikes with top speeds of 25km/h with some shops equipped with only e-bikes to ensure an efficient delivery service! We’re also offering a fantastic opportunity for cyclists to become a moped driver! You can complete a CBT course with 50% paid by the company (terms and conditions apply). Thorough training will also be provided. What’s on offer: - Paying £11.44 per hour starting from 1st April - Opportunities to progress to Senior Cyclist Position - Permanent contract - up to 5 shifts per week depending on the needs of the business. - All overtime is paid for - Payment every 2 weeks - Team Tips paid monthly based on how many hours you work - Other bonus incentives and refer-a-friend scheme - We’ll pay half of CBT for those interested to drive mopeds (Terms apply) - With our in-house Training programs you can become a manager or a pizza chef! - E-Bikes and weatherproof equipment provided Essential requirements: - Available to work Friday and Saturday evenings (shifts finish up to 11.30pm) - Must have cycling experience / love for cycling - Excellent road / navigation experience - Working smart phone with data & good knowledge of local areas - Delivery experience not essential but you must have excellent customer service skills - Team player & positive attitude - Applicants must be at least 17 years old to apply. Other perks include - Free pizza on shift - Staff parties throughout the year - Uniform and other merchandise to celebrate your milestones working with us - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. f this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

Yard Sale Pizza is on the search for a Moped Delivery Driver to join our amazing team. Our winter bonus scheme applies to Moped Drivers and Cyclists where an extra 10% of hours worked can be earned, earning up to £12.58 per hour. Terms and conditions apply, during winter months only. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 12 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We're hiring for safe and respectful drivers to deliver our delicious pizzas hot'n'fresh across multiple sites in London! You must have excellent navigation and customer service skills. We can offer a fun working environment with a fantastic team and provide everything including mopeds, insurance and equipment. You'll get hands-on training from an experienced team and brilliant opportunities to work your way up in the business if you seek progression and want to learn new skills such as management or pizza chef skills. What’s on offer: - Paying £11.44 per hour - Fully insured 110cc Mopeds and weatherproof equipment provided - Permanent contract - up to 5 shifts per week depending on the needs of the business. - All overtime is paid for - Opportunities to progress to Senior Driver Position - Payment every 2 weeks - Team Tips paid monthly based on how many hours you work - Other bonus incentives and refer-a-friend scheme - We’ll pay half of CBT renewals (Terms apply) - With our in-house Training programs you can become a manager or a pizza chef! Essential requirements: - Available to work Friday and Saturday evenings (shifts finish up to 11.30pm) - 18 years and over - CBT Licence, or category A (motorcycle) licence & UK drivers licence - Working smart phone with data & good knowledge of local areas - Excellent navigation, customer service skills - Great time management Other perks include: - Free pizza on every shift - Staff parties throughout the year - Uniform and other merchandise to celebrate your milestones working with us - CBT Scheme where we pay for 50% of renewals (terms and conditions apply) - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

We are looking for a creative and passionate General Manager for The Store in South Croydon. We have real ambition to establish The Store as a true neighbourhood restaurant and bar. Leading with a food and drinks menu that celebrates local partnerships, sustainable produce and delicious flavours. We are looking for someone with experience who has a deep understanding of restaurant operations, who can cope well under pressure, and has a hands-on approach to management with a great focus on training and development of their team. You will need to thrive on creating your own revenue opportunities via events, local partnerships and outreach. You will be asked to ensure the smooth running of the business, with financial stability, growth and converted profit, whilst recruiting and developing a strong team allowing constant progression. Reporting directly to the MD, this is a great opportunity for someone who would like to run a business like it’s their own with plenty of opportunity to input and shape the business. Experience with weddings and larger events is a bonus as this will be a big focus for 2025. DETAILS: -Start date - asap -Shift pattern (may change slightly week to week); Monday admin day Thursday -Sunday in service (we are closed Mon-Wed currently) -Pay; up to £42k per annum including tronc (depending on experience) -Be an ambitious individual to establish something really to be proud of. Someone who thrives on the chance to showcase their creativity with daring ambition but with sustainable practices. -Be a natural leader that creates a fun and thriving culture in a high performing environment. -Enjoy leading & developing their team to grow and nurture each individual and the overall business. -Have previous General Manager experience is essential -Manage supplier ordering and maintain correct stock levels·

**Job Title: **Managing Waitress/ Waiter Location: London, United Kingdom Employment Type: Part-time/ Full Time Shift Schedule: Friday and Saturday, 7:00 PM to 3:00 AM Company Description: We are a premium lounge bar located in the heart of London ( South West ), known for our upscale atmosphere, exquisite cocktails, and exceptional customer service. To maintain our reputation as a top-tier establishment, we are seeking a hardworking, charismatic, and enthusiastic waitress to join our team. Job Description: As a Waitress/ Waiter at our premium lounge bar, you will play a crucial role in providing our guests with an unforgettable experience. Your exceptional service and attention to detail will contribute to the overall ambiance and reputation of our establishment. Key Responsibilities: - Greet and seat guests with a warm and friendly attitude. - Managing the booking system - Take drink and food orders accurately and efficiently. - Deliver orders to tables promptly, ensuring accuracy and presentation. - Maintain a clean and organized work area. - Engage with guests, answer questions about the menu, and make recommendations. - Ensure all guest needs are met and provide exceptional customer service. - Handle guest payments and process transactions accurately. - Collaborate with the bar and kitchen staff to ensure smooth service. - Assist with setting up and closing down the lounge bar. - Adhere to all safety and sanitation guidelines. Qualifications: - Previous experience as a waitress / waiter in a premium or upscale establishment is preferred. - Must be hardworking, charismatic, and enthusiastic about providing top-notch service. - Excellent communication and interpersonal skills. - Ability to work efficiently in a fast-paced environment. - Attention to detail and a commitment to maintaining high standards. - Basic math skills for handling payments and making change. - Flexibility to work evenings, weekends, and holidays. - Must be of legal drinking age in the UK. Benefits: - Competitive hourly wage, plus tips. - Opportunity to work in a prestigious and upscale environment. - Training and development opportunities. - Employee discounts on food and beverages. - A supportive and collaborative team atmosphere. - The chance to be part of creating memorable experiences for our guests. If you are a passionate and dedicated individual who thrives in a premium hospitality setting, we encourage you to apply for this exciting opportunity. Join our team and be a part of delivering exceptional service at one of London's premier lounge bars. After Hours is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are excited to invite passionate and skilled individuals to join our team at our brand new restaurant located in the heart of Chelsea, London. As a Chef de Partie , you will play a crucial role in delivering an exceptional dining experience to our guests. You will be part of a dynamic team dedicated to upholding our reputation for outstanding service and culinary excellence JUST A BREAF ABOUT US Los Reyes del Mango Group is a renowned name in the Spanish culinary industry, known for its exceptional dining experiences and commitment to quality. Our portfolio includes Terraza Martinez in Barcelona, Spain, celebrated for its panoramic views and unique terrace dining, as well as  Frankie Gallo Cha Cha Cha, a top European pizzeria known for its artisanal approach and traditional methods. Our team is composed of passionate and talented individuals dedicated to delivering award-winning food, beverages, and service. WHAT YOU BRING: Prepare and cook dishes according to established recipes and standards. Supervise and guide junior kitchen staff in food preparation techniques and presentation. Ensure that all dishes leaving the station are of high quality and meet presentation guidelines. Oversee mise en place (preparation) for the station, including ingredient portioning and organization. Monitor inventory levels and communicate with the sous chef or executive chef for ingredient requisitions. YOUR QUALIFICATIONS: Culinary degree or relevant culinary certification preferred. Previous experience as a Commis Chef or similar role within a professional kitchen. Strong knowledge of cooking techniques, ingredients, and kitchen equipment related to the assigned station. Attention to detail and a commitment to producing high-quality dishes. Ability to work well under pressure in a fast-paced environment. Effective communication and teamwork skills. Understanding of food safety and sanitation practices. BENEFITS: Competitive compensation, tronc, tips and bonus. Opportunity to work in a dynamic and innovative culinary environment. Training and professional development opportunities. Employee discounts on food and beverages in the UK and Spain Chance to be part of a highly regarded hospitality group with a history of excellence. If you are a dedicated and enthusiastic individual who takes pride in delivering outstanding service and contributing to a memorable dining experience, we invite you to join our team and be part of our exciting journey in London's culinary scene.