BHY Trading

Customer care and administration role in a dynamic and stylish media-tech focused coworking and managed space with meeting facilities, based in the West End, London.

About Us We are a dynamic and growing financial services company based in the heart of London, committed to delivering exceptional service to our clients. We are currently seeking a proactive and organised Office Administrator to join our team and support the smooth day-to-day running of our office operations. Key Responsibilities • Act as the first point of contact for client enquiries via phone, email, and in person, • Provide general administrative support to the team, including document preparation, data entry, and filing, • Schedule meetings, manage calendars, and coordinate appointments, • Maintain office supplies and liaise with suppliers and service providers, • Assist with onboarding new clients and maintaining accurate client records, • Support compliance and regulatory documentation processes, • Handle incoming and outgoing correspondence, • Ensure the office environment is well-organised and professional at all times Requirements • Previous experience in an administrative role, ideally within financial services or a professional services environment, • Excellent communication skills, both written and verbal, • Confident in dealing with clients and maintaining a high level of professionalism, • Strong organisational skills and attention to detail, • Proficient in Microsoft Office Suite (Word, Excel, Outlook), • Ability to multitask and prioritise workload effectively, • A proactive and positive attitude Desirable • Experience working in a regulated environment, • Familiarity with CRM systems or financial software What We Offer • Competitive salary, • Supportive and collaborative team environment, • Opportunities for professional development, • Central London office location

Linen Factory is a busy, growing company based in Park Royal, supplying high-quality linen products to clients across the hospitality industry. We are looking for a reliable and organised individual to join our team and support our day-to-day operations. Key Responsibilities: Provide general administrative support to the office and management team Handle phone calls, emails, and correspondence professionally Maintain accurate records, files, and databases Process orders and assist with scheduling deliveries Support basic accounting and invoicing tasks Liaise with clients and suppliers as needed Requirements: Previous experience in an administrative or office support role (preferred) Good communication and organisational skills Proficient in Microsoft Office (Word, Excel, Outlook) Ability to work independently and as part of a team Strong attention to detail and reliability Working Hours: Full-time, Monday to Friday

Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: • Greet and welcome guests with warmth and professionalism., • Manage reservations, ensuring accurate and efficient table assignments., • Open Table and/or Seven Rooms experience., • Coordinate with the service team to ensure a seamless dining experience., • Answer phone calls and inquiries, providing information and assistance., • Maintain the reception area, keeping it clean and organized., • Uphold the highest standards of service and guest satisfaction. Requirements: • Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting., • Experience with either Open Table or Seven Rooms., • Excellent communication and interpersonal skills., • Strong organizational skills and attention to detail., • Ability to multitask in a fast-paced environment., • Positive and friendly demeanour. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Wagestream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

Who we are: The Lavery is home to a restaurant, café and elegant events spaces located on South Kensington’s Cromwell Place. The building takes its name and inspiration from its history as the former home and studio of Sir John Lavery (1856–1941), the renowned Anglo-Irish painter. Housed within a collection of Grade II-listed townhouses. The kitchen is led by Yohei Furuhashi. Yohei’s menu highlights Mediterranean seasonality while incorporating influences and ingredients from the British Isles. What we’re looking for: As the Receptionist for our restaurant and event spaces, you will play a key role in welcoming guests, managing bookings, and ensuring smooth operations at the front desk. You will act as the first point of contact for customers and play a vital role in delivering excellent customer service both in-person, over the phone and email. The ideal candidate will be proactive, organised, friendly, and comfortable working in a fast-paced environment. What you will be doing: Telephone & Bookings Management: Handle booking requests, modifications, and cancellations. Provide information on restaurant opening hours, menu, and special events. Take and relay messages for management or your colleagues. Confirm bookings and reservations system. Guest Services & Reception: Act as a first point of contact and greet guests warmly upon arrival. Handle walk-in enquiries about availability and waiting times. Assist guests with cloakroom service and retrieve coats upon departure. Manage lost property. Provide information about restaurant policies and services. Administrative & Communication Duties: Respond to email enquiries about bookings, private events, and special requests. Maintain an organised log of VIP guests or special occasions. Communicate guest preferences and special requests to the team. Coordinate with the front-of-house team to ensure smooth service. Update booking systems or guest records as needed. Event & Private Dining Coordination: Provide initial information about private dining and event bookings. Forward event enquiries to the appropriate team. Assist in organising guest lists or special event details. General Support Tasks: Assist with printing and preparing menus, place cards, or signage. Ensure the reception area is tidy and welcoming. Monitor guest feedback and pass relevant comments to management. Sort and deliver incoming post and parcels. Adhere to all fire safety procedures and assist in the evacuation process in the event of a fire. Carry out administrative tasks and provide support for all departments and when required. Conditions of Work: Flexible hours contract with weekend, sometimes 3+ evening shifts per week and bank holidays. £14 per hour + tronc What you’ll get: 50% Off at The Lavery Restaurant: Make the most of our incredible restaurant with a discounted price for you and up to 4 friends and family. Office Socials and Events: Strengthen team bonds and learn more about our industry with our exciting lineup of social events throughout the year.? Health Shield: Employee Assistance Program: Need a helping hand or a listening ear? Our employee assistance program is here to support you through life's ups and downs. From counselling services to wellness resources, we've got your back every step of the way.

Experience and graduate level human resources manager required for publishing business. Capable to work on own initiative to manage from 1 - 50 staff at work daily. Experience of advertising the required vacancies local and international countries. Performing the duties of interviewing, short listing, recruiting, induction of staff, coping with staff affairs as official and personal issues, understanding persons individual interrelationship to deal with matters. Good knowledge of computer usage IT as office, internet, website management. Friendly go getter person with patient and high skill of proficiency to manage oneself and others. Capable of own initiative to manage office business as appropriates. Flexible at most of the time to do things as required if needed. Good office environment is essential for the duties to perform

We are seeking a highly organised and reliable Office Assistant to join our team. In this role, you will be the backbone of our office, providing comprehensive administrative support and ensuring the smooth and efficient operation of our daily activities. The ideal candidate has excellent multitasking abilities, a positive attitude, and a strong work ethic. Key Responsibilities • Administrative Support: Manage and coordinate office procedures, including filing, data entry, and record keeping., • Front Desk Management: Serve as the first point of contact for guests and clients, answering and directing phone calls, and managing general email inquiries., • Communication: Handle all incoming and outgoing mail and packages. Take meeting notes and transcribe them into documents., • Supply & Equipment Management: Maintain and re-stock office supplies and ensure all office equipment, such as printers and copiers, is operational., • Scheduling & Coordination: Assist with scheduling meetings and appointments, manage calendars, and coordinate travel arrangements., • Event Planning: Assist in the organisation of company events and conferences., • Facility Upkeep: Help organize and maintain common office areas., • Special Projects: Support office staff and management with clerical tasks and special projects as needed. Qualifications and Skills • Experience: Proven experience in an administrative or office support role is preferred., • Education: A high school diploma or equivalent is required., • Technical Skills: Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and experience with calendar management and other office software., • Organisational Skills: Strong organisational and time-management abilities with great attention to detail., • Communication: Excellent verbal and written communication skills, with a positive and professional demeanor., • Problem-Solving: The ability to work independently, multitask, and prioritise tasks effectively.