Receptionist / Administrator - eOffice

RECEPTIONIST Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Receptionist at ROE, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. Key responsibilities: • Greet guests with a warm and professional demeanour, ensuring a positive first impression., • Manage reservations, seating arrangements, and guest flow to optimize the dining experience., • Handle phone and email inquiries, providing accurate information and assisting with bookings., • Work closely with the front-of-house and management team to ensure seamless service., • Maintain an organized and efficient reception area., • Assist with special requests and accommodate guest needs whenever possible. About you: • Previous experience as a Receptionist or Host in a high-quality hospitality environment., • Exceptional customer service and communication skills., • Strong organizational skills and attention to detail., • Ability to multitask and remain calm under pressure., • A team player with a positive and proactive attitude., • Proficient in utilizing the Seven Rooms booking system. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Welcome to RB Holdings - Where a World of Opportunity Awaits at Mayfair’s most exclusive venues. We are owned and operated by visionary entrepreneur Robin Birley, the force behind the renowned private member’s clubs 5 Hertford Street & Oswald’s. We are currently seeking a Member Wine Concierge to join our team at Oswald’s; our beautifully appointed private member's club located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. Oswald’s is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality’ 2023. Why work with us as a Member Wine Concierge? • Salary of £30,000 per annum + discretionary service charge, • 28 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex., • Monthly well-being days with our in house Masseuse, Reflexologist, and Chiropodist., • Private medical + dental insurance with BUPA., • Employee Assistance Programme, • Online retail discounts, • Workplace nursery scheme., • Cycle to Work Scheme., • Eyecare & glasses vouchers., • Recommend a friend bonus of £1,000., • Freshly prepared meals whilst on duty., • And more! Working Hours: • 5 day working week between Monday – Friday on a rota basis, • Bank Holidays and the Christmas period off – our venues are closed. What you will do: • Support the Wine Cellar team with administrative tasks including stock management., • Working closely with Cellar Manager to ensure all member wine orders are processed and received accurately, • Stock allocation, stock control and management of members’ reserve stock across various locations, • Coordinate delivery and collection of wines from members residential address and club reserve cellars in London What are we looking for? • Significant experience in a similar role in a high-end restaurant, luxury hotel or private member’s club advantageous, • Driving license required Bring your skills to the next level and provide unforgettable experiences to our members – apply today and become part of the team at Oswald’s.

Who we are: The Lavery is home to a restaurant, café and elegant events spaces located on South Kensington’s Cromwell Place. The building takes its name and inspiration from its history as the former home and studio of Sir John Lavery (1856–1941), the renowned Anglo-Irish painter. Housed within a collection of Grade II-listed townhouses. The kitchen is led by Yohei Furuhashi. Yohei’s menu highlights Mediterranean seasonality while incorporating influences and ingredients from the British Isles. What we’re looking for: As the Receptionist for our restaurant and event spaces, you will play a key role in welcoming guests, managing bookings, and ensuring smooth operations at the front desk. You will act as the first point of contact for customers and play a vital role in delivering excellent customer service both in-person, over the phone and email. The ideal candidate will be proactive, organised, friendly, and comfortable working in a fast-paced environment. What you will be doing: Telephone & Bookings Management: Handle booking requests, modifications, and cancellations. Provide information on restaurant opening hours, menu, and special events. Take and relay messages for management or your colleagues. Confirm bookings and reservations system. Guest Services & Reception: Act as a first point of contact and greet guests warmly upon arrival. Handle walk-in enquiries about availability and waiting times. Assist guests with cloakroom service and retrieve coats upon departure. Manage lost property. Provide information about restaurant policies and services. Administrative & Communication Duties: Respond to email enquiries about bookings, private events, and special requests. Maintain an organised log of VIP guests or special occasions. Communicate guest preferences and special requests to the team. Coordinate with the front-of-house team to ensure smooth service. Update booking systems or guest records as needed. Event & Private Dining Coordination: Provide initial information about private dining and event bookings. Forward event enquiries to the appropriate team. Assist in organising guest lists or special event details. General Support Tasks: Assist with printing and preparing menus, place cards, or signage. Ensure the reception area is tidy and welcoming. Monitor guest feedback and pass relevant comments to management. Sort and deliver incoming post and parcels. Adhere to all fire safety procedures and assist in the evacuation process in the event of a fire. Carry out administrative tasks and provide support for all departments and when required. Conditions of Work: Flexible hours contract with weekend, sometimes 3+ evening shifts per week and bank holidays. £14 per hour + tronc What you’ll get: 50% Off at The Lavery Restaurant: Make the most of our incredible restaurant with a discounted price for you and up to 4 friends and family. Office Socials and Events: Strengthen team bonds and learn more about our industry with our exciting lineup of social events throughout the year.? Health Shield: Employee Assistance Program: Need a helping hand or a listening ear? Our employee assistance program is here to support you through life's ups and downs. From counselling services to wellness resources, we've got your back every step of the way.

Join the team at Native Kings Wardrobe! As a team member you will be expected to give great customer service, and be knowledgeable of a Hotel day to day operation. • Experience in both Hotels and Restaurants will be highly valued., • Good command of the English language., • Excellent presentation., • Great personality and customer service.

Receptionist – Full-Time 📍 Gilgamesh London, Covent Garden About the Role: Gilgamesh London is seeking a professional, friendly, and experienced Receptionist to be the face of our venue. You’ll manage reservations, welcome guests, and ensure seamless front-of-house operations. Key Responsibilities: • Manage reservations via SevenRooms, OpenTable, and The Fork, • Provide a warm, professional welcome to all guests, • Handle phone, email, and in-person inquiries, • Work closely with the floor and management teams to ensure smooth service, • Maintain a tidy, organized reception area, • Support with VIP bookings & special requests Requirements: ✔️ Previous experience in a high-end restaurant or hospitality setting ✔️ MUST HAVE PREVIOUS EXPERIENCE in reservation systems (SevenRooms, OpenTable, The Fork) ✔️ Exceptional customer service & communication skills ✔️ Positive, professional, and highly organized ✔️ Ability to work in a fast-paced environment, including evenings & weekends Why Join Us? ✨ Work in one of London’s top dining venues ✨ Competitive salary & career growth opportunities ✨ Engage with VIPs & industry professionals ✨ Staff discounts & team perks Join Gilgamesh London and help us create exceptional guest experiences!

Experienced restaurant receptionist needed for our fine dinning Italian restaurant in Mayfair. Must have experience in similar establishments and good command of English. Be naturally warm, engaging and professional in your approach to service and people. Handle telephone reservations, emails and manage service flow. Good rate of pay and good working conditions. Great opportunity to grow within a respectable company. The position is part time, up to 20hr/wk including weekend. Must have UK status 'right to work'.

We are looking for a Front office agent to serve as our guest first point of contact and manage all aspects of their accommodation. Hotel Front desk responsibility include( not limited to) register guests, managing reservations and providing information about rooms, rates and amenities as well as covering nights shifts also. if you have a passion for hotel industry, deliver exceptional customer service, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements: Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills You must have the right to work and live in the UK (work visa, pre-settled or settled status) Benefits: Competitive salary 28 days holiday /annum Free parking Food and Beverage discounts Meals on duty Uniform care

Restaurant Receptionist for a busy fine dining restaurant in London Bridge Only people who can work in the UK without the need of a visa The ideal candidate must come from a restaurant background, no dental receptionist or anything not related to hospitality Requirements • A minimum of 1 year experience as Receptionist in a busy restaurant, • Well presented and well spoken, • Well mannered and polite, • Great with customers, • Knowledge of OpenTable and The Fork, • Able to great customers, taoing them to the table and answers question about the menu, • Full flexibility throughout the week Only full time No students No people on a sponsorship visa Pay is monthly (last Friday) Hours are around 40-45 hours a week