Promiserecruitment

Promise Recruitment is proud to be recruiting on behalf of one of our longstanding clients — a family-run domiciliary care agency with over 30 years of experience supporting families across the UK. With offices in London and Manchester, our client provides compassionate, high-quality health and social care services in a wide variety of settings, including: Complex & post-operative care Pediatric & IV medication support Mental health & respite care Dementia & post-stroke care Palliative & domiciliary care Rooted in a commitment to truly personalized care, they serve communities through both in-home support and community inpatient services — transforming the lives of seniors, children, and their families. The Role: HR Advisor We are seeking a proactive, experienced HR Advisor to join their dedicated team. You’ll be the first point of contact for HR-related matters, providing expert advice, supporting compliance, and playing a key role in recruiting and developing an outstanding care team. Key Responsibilities Provide expert HR guidance on employee relations, performance, conduct, and absence management Support recruitment, onboarding, and vetting of care staff, ensuring compliance with CQC and right-to-work legislation Maintain accurate staff records, contracts, DBS checks, and training compliance Assist with investigations, disciplinaries, and grievance procedures Review and maintain HR policies, procedures, and employee handbook Coordinate performance review processes and appraisals Generate regular HR reports for senior management Support employee engagement, retention, and wellbeing initiatives Ensure HR processes are compliant with GDPR and safeguarding standards

Monday to Friday & Saturday – with 1 day off during the week to compensate. Full Time - 10:00 – 18:00 and Saturday 11:00 – 17:00 Salary: £22,500 - £25,000 Depending on Experience This is a full time, fully office-based role We are seeking an experienced, reliable and organised Administration Assistant to join our busy, fast paced growing team, if you think this could be you then we would love to hear from you! What you will be doing!? You will play a crucial role in ensuring the smooth operation of all administrative tasks related to client tenancy, dealing with a high volume of details and checks in a detail oriented and fast paced environment. The main aspect of the role will be to conduct various checks on potential tenancy clients from thorough and accurate reference checks to documentation and status checks, in compliance with company policies and procedures. Communicate with clients providing them with necessary information and confirming bookings or rejecting requests when required. Review and process a large volume of client tenancy booking requests quickly and accurately with adherence to department and company requirements and guidelines. Conduct various checks on potential tenancy clients from thorough and accurate reference checks to documentation and status checks, in compliance with company policies and procedures. Communicate with clients providing them with necessary information and confirming bookings or rejecting requests when required. Informing the relevant department and relevant managers of any issues, discrepancies, additional requirements and tenancy rejections. Ensuring the correct rent, dates and holding deposits money has been collected and documented and all checks done with relevant departments and teams and departments informed. Maintain a large number of up-to-date records; reference checks, bookings, holding deposits. Ensuring property keys are available and accounted for; issue property keys to tenants in preparation and on confirmation of start of contract date and room key codes correctly updated in the system. Assist in resolving customer inquiries and concerns related to administrative tasks. Collaborate with other team members to ensure effective coordination and communication within the company, ensuring that all required departments are updated and aware of client information. Contribute to the continuous improvement of administrative processes, suggesting innovative ideas and implementing best practices. Uphold confidentiality and maintain a high level of professionalism in handling sensitive information. Be able to quickly respond to issues, queries and enquiries pre-empting any issue areas. Other property administration tasks in line with company requirements as and when they arise. Do you have the following attributes? You have worked in a similar industry preferably and have proven experience in an administrative role. Great command of English written/oral, a good communicator with colleagues and other stakeholders. Work with minimal supervision and with a proactive and positive attitude. Have good knowledge of Word, Excel, calculations, with strong attention to detail and accuracy. Have great organisational and time management skills, ability to priorities and be flexible Are reliable and be able to adapt to changing priorities and deadlines. We offer our employee the following benefits: Fresh fruit available each day Regular paid for eye sight test Staff Benefits-Discounts scheme app Company closure for Christmas to New Year Additional annual leave and SSP top up pay accrual with length of service 1 day off on your birthday 1 wellness day off per year

Needs to have previous experience in recruitment, excellent rates of pay + bonuses