Compassion Homes

Imagine being at the heart of keeping our property running smoothly — creating safe, efficient, and well‑maintained spaces that allow our guests and teams to thrive every day. As Maintenance Manager, you’ll lead our maintenance operations with confidence and care, ensuring every piece of equipment, system, and facility performs at its best. You’ll guide a high‑performing team, respond quickly to challenges, and maintain the standards that keep our environment welcoming, reliable, and safe. What You Will Do In This Splendid Role: • Lead and coach the maintenance team, • Manage preventive and corrective maintenance, • Oversee equipment upgrades and repairs, • Troubleshoot using control systems and technical diagrams, • Ensure safety compliance and maintain accurate records, • Liaise with Hotel Management and staff to carry out required painting, redecoration and general maintenance duties, • Carry out all administrative work related to maintenance operations, ensuring all jobs are accurately logged from request through to completion What makes you Splendid? We live by our values, and we’d love you to bring them to life every day: • Open - You’re someone who values transparency, communication, and teamwork., • Nimble - You anticipate challenges, make informed decisions fast, and adapt strategies to keep operations running smoothly., • Brilliant - You bring technical expertise, strategic insight, and a passion for continuous improvement., • Honest - You’re someone who leads with integrity and accountability. Agility defines how we lead. We plan ahead, adapt quickly, and always put people at the heart of what we do. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Four Points Flex by Sheraton - London Euston Splendid Hospitality Group opened the UK’s first Four Points Flex by Sheraton in 2024 following a £50 million investment. The Art Deco inspired building is located in a prime location within walking distance of Euston, Kings Cross & St Pancras International stations. 201 cosy guest rooms with a modern feel and stylish, nature- inspired decor, as well as a bustling restaurant, bar and an onsite Caffé Nero.

Passionate about five-star service? We’re looking for a dynamic and hands-on Assistant Restaurant Manager to help lead our restaurant. You’ll support the Restaurant Manager in running day-to-day operations, driving service standards, leading the floor, and inspiring a team to deliver seamless, exceptional guest experiences. What you will do in this Splendid Role: Our team are the heart and soul of all we do. Here’s what you’ll be up to: • Supporting the management of restaurant operations during service, • Leading and motivating a front-of-house team with confidence and energy, • Upholding five-star service standards in a lively, upscale setting, • Assisting with staff training, scheduling, and performance management, • Monitoring guest satisfaction, operational flow, and revenue opportunities What Makes you Splendid: Our team are the heart and soul of all we do. Here’s what you’ll be up to: • Supporting the management of restaurant operations during service, • Leading and motivating a front-of-house team with confidence and energy, • Upholding five-star service standards in a lively, upscale setting, • Assisting with staff training, scheduling, and performance management, • Monitoring guest satisfaction, operational flow, and revenue opportunities Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) – confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme: Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Night Manager – The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 61-bedroom 3 hotel The California, our 33-bedroom and 8 apartments 4 Boutique townhouse The Gyle, and our 49-bedroom 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now ready to enlarge our family, and we are looking for an experienced Night Manager who is a super user of Guestline PMS (Rezlynx), which is a must to be considered for the role. The Hotel Manager will be working on-site 4 days a week, with 4 days off, managing the guest experience from check-in to check-out, as well as being responsible for all health and safety, fire safety, and food safety compliance for all three properties. The Night Manager will be responsible for ensuring night audits, closing end of day, and reconciliation is completed correctly and according to company standards and procedures. The Night Manager will be fully responsible for the night receptionist team members, ensuring the property is running smoothly and the highest of customer service is delivered. The Night Manager will have an excellent command of English, both verbal and written; will be an expert in Health & Safety and Security (SIA qualification would be ideal but not a must to be considered for the role). The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times, so communication is key. The Night Manager will: • Possess comprehensive knowledge of the company PMS system, Guestline (Rezlynx)., • Possess excellent presentation and interpersonal skills., • Skilled in checking arrivals lists, credit limit reporting and cash handling., • Knowledge of standard PC packages and computerized reservations systems., • Proficient in handling general clerical and administrative tasks., • Coordinate with fellow Night Manager to ensure seamless operations and effective handover of tasks and information., • Be flexible, will have great attention to detail., • Possess the ability to work independently., • Excellent command in English, both in oral and written., • Be extremely knowledgeable about the company services, standards & products., • Be proficient in night audit duties, including running reports, closing the end of day, and ensuring reconciliation is completed to company standards and regulations., • Be commercially and financially astute., • Provide exceptional customer service and unforgettable experience., • Possess a strong know-how in health and safety policies and procedures., • Be truly passionate about guests’ journey and will possess great attention to details. If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

Play a pivotal role in ensuring the seamless operation of a dynamic restaurant, dedicated to delivering exceptional guest experiences and fostering a supportive, high-performing team environment. Your contributions will be crucial to maintaining a reputation for world-class service. Key Responsibilities: • Staff Training & Development: Lead comprehensive training sessions for front-of-house staff, covering diverse food and beverage menus, and ensuring rigorous adherence to service protocols and standards. Provide ongoing coaching to cultivate an extraordinary and skilled team., • Operational Excellence: Design and execute efficient seating plans, adapting them in real-time to optimize service flow and maximize guest satisfaction. Maintain seamless communication with the kitchen team and senior management throughout all service periods. Meticulously oversee and manage customer preferences and requirements, including special occasions, dietary restrictions, and unique requests, ensuring they are accurately communicated and flawlessly met., • Service Standards & Quality Assurance: Champion and promote the highest standards of service excellence across all front-of-house operations. Your leadership will ensure all team members consistently deliver outstanding customer care, from guest arrival to departure., • Team Leadership & Environment: Actively contribute to and cultivate a positive, collaborative, and highly productive team atmosphere during every shift, inspiring passion and dedication within the team., • End-of-Day Procedures: Efficiently manage and oversee all closing duties, ensuring the restaurant is impeccably prepared for the next service and maintaining operational continuity. This role offers an exceptional opportunity to thrive in a renowned hospitality setting, contributing to an environment celebrated for its extraordinary teams and commitment to excellence. Join a team where you will receive: • Competitive pay., • World-class training & development opportunities., • Extensive career progression globally within a multi-site and multi-brand best-in-class global restaurant group., • The chance to work with and learn from an extraordinary team in a diverse and energising restaurant., • Meals on duty., • A fantastic 50% discount on food and drink in select UK restaurants.

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, Kitchen and bar teams, mentoring, motivating and inspiring them to deliver the best Caffe Concerto guest experience possible. In return, our assistant managers will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: -50% staff discounts in all our venues even on your days off -Extra service charge -Flexible weekly time table. -Annual holidays of 4 weeks. -Learning and development opportunities. -Free meals during working hours. Requirements: -Positive attitude and experience is required. -Must have the stamina to work full time be flexible and do long shifts. -Be able to reach, bend, stoop and frequently lift up to 50 pounds. -Possess excellent basic math skills and have the ability to operate a cash register or POS system.

We invite you to join Pho. And come be part of this stylish and lively restaurant brand. We're looking for a cool and charismatic Assistant Manager to join our ++NEW PHO RESTAURANT opening in Victoria!++ ++Salary offer of up to £41,400 is made up of a base of £32,400 plus earnings received through tronc.++ Who's Pho? Sure, our food is pretty amazing! But we're also all about the atmosphere... We're talking funky music in the background...dimmed lights...Staff cracking jokes by the kitchen pass as they quickly step in and out.... Guests are bantering with the waiters.... You hear wine glasses clinking and most importantly, in between all that buzz, you hear the slurping of some fresh Phở. What Pho can offer you! • Free fresh meals at work, • 50% off all food and drink when dining in our restaurants, for you and up to 5 friends!, • Get paid every 2 weeks! Or..., • ... Get paid quicker with Wagestream, • We love to work hard and play even harder at our awesome annual parties!, • Earn more money if your friends join us (£100-£1000 extra for each friend), • Confidential Employer Assistance Program, to support you with any troubles you may be facing., • Company pension, • Amazing training during your first few weeks and beyond What Pho is looking for: • Minimum x1 years' Restaurant Management experience. Bar or restaurant, or a bit both, • Big passion for food! As part of our management team, you'll be expected to learn everything about our fresh food., • A people person ready to assist in staff training, development and rota scheduling, • Experience communicating with suppliers., • Comfortable using different systems as part of your day-to-day. E.g. Acquire for stock ordering. If this is the job for you, come apply!

Incipio curates beautiful spaces with vibrant atmospheres for great times. Vibrancy: the state of being full of energy and life We are seeking an outstanding Assistant Manager with a passion for exceptional dining experiences and a love for creating memorable moments for every guest. Juno is a contemporary Italian restaurant and bar launching at Olympia, a space that blends the ease of neighbourhood dining with the energy of a West London destination. Rooted in simple, produce-led cooking, Juno's hospitality will be warm, generous and effortlessly stylish. It's a restaurant designed to feel both familiar and fresh, with a menu built around seasonal plates, handmade pasta, and a confident drinks programme anchored by spritzes, negronis, and a considered Italian wine list. Juno will attract a broad audience, including local West Londoners, early evening pre-theatre diners and weekend groups looking for a place that feels fun but refined; a balance of accessibility and aspiration. The Role: As an Assistant Manager, you'll be at the heart of Juno, supporting the rest of the leadership team in delivering exceptional hospitality and creating memorable experiences for every guest. Our Assistant Managers are proactive, detail-focused and operational leaders who bring energy, imagination and a genuine passion for incredible people, outstanding service and creating a thriving restaurant environment. Through hands-on leadership, innovative ideas and continuous development of their teams, they help bring Juno's hospitality vision to life. We Expect You To: Know what makes a great restaurant tick, from creating an electric atmosphere to delivering service that guests remember long after they leave. Lead with personality, bringing energy, warmth and confidence to every shift. Be the person who sets the tone in the room, creating a venue where guests feel welcomed and the team feels inspired. Support the senior leadership team in bringing Juno's vision to life and creating a restaurant people can't wait to come back to. Love developing people, helping your team grow their confidence, knowledge and passion for hospitality. Be a true presence in the venue! Approachable, engaging and someone both guests and teammates naturally gravitate towards. Work closely with the kitchen team to create a seamless experience between food, drink and service. Be passionate about Italian food, wine and culture, with a curiosity that keeps you learning and sharing your knowledge. Bring creativity and ideas to the table, always looking for ways to make Juno better. Keep standards high while remembering that the best hospitality comes with personality, connection and fun. Thrive in a fast-paced environment, staying calm, positive and solutions-focused when the pressure is on. Who You'll Be: A restaurant lover through and through! Someone who gets excited by great Italian food, Italian wine, and a room full of happy guests. A vibrant host who makes people feel at home from the moment they walk through the door. A confident, positive leader who brings people together and creates a team people genuinely enjoy being part of. Someone with bags of energy, curiosity and a willingness to get stuck in. A coach, motivator and team player who loves seeing others grow. Someone who notices the details but never loses sight of the bigger picture, creating experiences people remember. A culture carrier who embodies the Incipio values and brings your own personality to the team. Excited by Juno's Italian spirit and passionate about sharing that experience with every guest. BENEFITS + BEST BITS Transparent and fair TRONC payments Pergo development programme Up to 10% Bonus based off of performance and KPI's set and agreed with your General Manager Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus 60% of our management teams are people we have progressed internally Career development + opportunity to grow and expand in this role as the business expands Company awards to celebrate team and regular events Incentive Trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)· Paid sick leave Compassionate Leave Enhanced Maternity, Paternity and Adoption leave Length in service; earn additional holiday after 2 years continuous service Incipio FC + Seasonal Socials 50% discount for food and drink in all of our venues Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

We're growing and looking to make our team stronger across both West Hampstead and Primrose Hill. If you're passionate about hospitality and want to be part of a warm, busy neighbourhood brasserie, we'd love to hear from you. We're currently hiring at both locations: • GM, • Assistant Manager, • Shift Manager, • Supervisor, • 📍 West Hampstead NW6 & Primrose Hill NW1 💰 Competitive salary depending on role and experience⏰ Full and part time positions available