Heritage Dulwich

A great happy environment to work. Shift Timings 7 am to 3 pm 3 pm to 11 pm Part time

About the job Company Description Holborn was the second Hox to join the fam, taking over a Grade II-listed building that was once the factory of George Kent, a famed maker of gadgets and instruments (among them a knife sharpener/cleaner now sitting in the Science Museum, no less). After Kent, BT moved in, and now this former telephone exchange is home to 220 bedrooms (expanding from the original 174) and the Apartment, plus our foodie hotspot Rondo and wine bar La Cave, all a stone’s throw from the capital’s most famous shopping and entertainment districts. Job Description What you'll do... Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges. Deal with the arrival and departure processes for all guests, ensuring all standard operating procedures are adhered to. Deal with in-house guests’ requests, recording all feedback as per our standard operating procedures. Responsible for ensuring the accuracy of guest billing, financial transactions and the Reception float. Ensure the accuracy of data in all systems and provides the necessary daily reports for all departments as per our standard operating procedures. Ensure the night reception tasks are completed correctly and accurately in line with our standard operating procedures. Ensures all guests are quoted the correct rate as per the selling strategy and website. Ensure all telephone calls are answered as quickly and efficiently as possible. Maintain observation over guests and guest’s property to ensure security alerts are kept to a minimum. Report any maintenance issues to the correct department and check to ensure the work has been completed. Ensure the integrity of the public area and back of house areas are maintained at all times, with deficiencies corrected immediately. Collaborate with all other teams in the hotel, and all outsourced business partners to ensure the utmost satisfaction for our guests. Ensure the Reception desk is clean, tidy and presentable at all times. You will be a member of the hotels’ crisis and fire teams. Qualifications What we're looking for... It's all about attitude for us, someone who enjoys being helpful to others and isn't easily flustered - there's a smaller team working at night so confidence and knowing how to work things out by yourself are key Previous hotel (or similar) experience is great, but it's not a must-have for us - if you're eager to learn we can teach you what you need to know You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What's in it for you... Competitive salary 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

Madison Restaurant & Bar is looking for an enthusiastic Receptionist / Host/ Hostess who can confidently deliver extraordinary and prompt service to our guests. Candidates should have outstanding presentation skills in order to represent the restaurant as the first point of contact and deliver an unforgettable guest experience. You will have a genuine passion for what you do and bags of personality combined with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues. If you are interested in discussing the Receptionist / Host role further, please get in touch with us without delay!

We are looking for a professional, friendly, and corporate Receptionist to join our London team at the Serviced Office Company Ltd. As the first point of contact for clients, visitors, and suppliers, you will play a key role in delivering exceptional customer service and ensuring our business centres run smoothly. This is a varied and fast-paced role, ideal for someone who is proactive, confident, and well-presented. Please note: This position will require you to work between two sites located next door to each other. Key Responsibilities: Welcome all clients, visitors, couriers, and guests with professionalism and warmth. Handle reception duties efficiently and courteously. Manage the switchboard and handle calls promptly and professionally. Log and maintain accurate records of incoming calls where required. Prepare and service meeting rooms, including refreshments. Maintain cleanliness and presentation of reception, meeting rooms, and common areas. Conduct regular checks of communal areas including kitchens and restrooms to ensure high cleanliness standards. Monitor and replenish office and kitchen supplies as needed. Ensure all clients and visitors follow building security procedures. Liaise clearly and effectively with clients, staff, and suppliers both verbally and in writing. Operate standard office equipment and software, including computers, phones, photocopiers, and franking machines. Adhere to company procedures, policies, and standards, including professional appearance and punctuality. Act as a positive ambassador for Serviced Office Company at all times. Skills & Experience: Experience in a customer-facing role is desirable. Strong organisational skills with the ability to multitask under pressure. Confident and professional communication and presentation. A friendly, approachable, and can-do attitude. Ability to work independently and collaboratively in a team. Computer literate with a willingness to learn and assist others with IT and telephony systems. Keen attention to detail and a proactive mindset.

Receptionist - Brigadiers Salary - up to £15 ph Schedule - Full Time Experience - previous experience in a quality restaurant Brigadiers are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves. The Position We're looking for an experienced Receptionist to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Reception Supervisor! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - You will be the perfect example of a Big Mamma brand ambassador by giving a warm, welcoming and professional first impression to each and every guest. - You will lead the host team, ensuring that all standards are maintained, bookings are maximised and that issues and complaints are resolved or escalated as needed. - You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed. - You will be a good problem solver, responding appropriately when bookings don't always go to plan. - You will onboard and train the host team and assist the floor managers with the rota scheduling. - You will respect health and safety standards and maintain cleanliness and organisation across the floor. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, leadership and communication skills - Comprehensive knowledge of the floor operations - Previous experience as a head host/hostess or reception supervisor - Previous experience and knowledge of Sevenrooms - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £18.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to $18.21 / hour

𝑺𝑬𝑵𝑰𝑶𝑹 𝑹𝑬𝑪𝑬𝑷𝑻𝑰𝑶𝑵𝑰𝑺𝑻 - 𝑮𝒀𝑴𝑲𝑯𝑨𝑵𝑨 𝑺𝒂𝒍𝒂𝒓𝒚 - 𝑼𝒑 𝒕𝒐 £17/hour 𝑺𝒄𝒉𝒆𝒅𝒖𝒍𝒆 - 𝑭𝒖𝒍𝒍 𝑻𝒊𝒎𝒆 𝑬𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆 - 𝑷𝒓𝒆𝒗𝒊𝒐𝒖𝒔 𝒆𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆 𝒘𝒊𝒕𝒉𝒊𝒏 𝒂 𝑴𝒊𝒄𝒉𝒆𝒍𝒊𝒏 𝒔𝒕𝒂𝒓 𝒓𝒆𝒔𝒕𝒂𝒖𝒓𝒂𝒏𝒕 𝒐𝒓 𝑭𝒊𝒏𝒆 𝒅𝒊𝒏𝒏𝒊𝒏𝒈 Gymkhana is seeking a Full-time Senior Receptionist to join our team. The successful candidate will be friendly, personable, and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for an opportunity in an award-winning, critically acclaimed group. 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬 & 𝐂𝐮𝐥𝐭𝐮𝐫𝐞 Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance, and experience necessary to build confidence and grow. 𝐓𝐫𝐞𝐚𝐭 𝐘𝐨𝐮𝐫𝐬𝐞𝐥𝐟 - Up to 50% off dining across JKS Restaurants - Retail & Takeaway Discounts - Code App Membership - Perkbox - access to tons of retail discounts and our wellbeing hub 𝐏𝐫𝐨𝐠𝐫𝐞𝐬𝐬 𝐘𝐨𝐮𝐫𝐬𝐞𝐥𝐟 - Access to our fantastic L&D Calendar - A personalised learning & development plan to develop your skills and knowledge - Career progression with a fast-growing, critically acclaimed restaurant group. 𝐁𝐞 𝐘𝐨𝐮𝐫𝐬𝐞𝐥𝐟 - Employee referral scheme - paying up to £600 per referral - Staff parties & long service awards 𝐓𝐡𝐞 𝐑𝐞𝐬𝐭𝐚𝐮𝐫𝐚𝐧𝐭 Located in Mayfair, Gymkhana is inspired by the bars, social, sports, and members’ clubs of the British Raj in India and serves contemporary Indian cuisine using seasonal British ingredients with a strong focus on the tandoori oven. Opened in 2013, Gymkhana went on to win its first Michelin star, Restaurant Magazine’s Restaurant of the Year, and BMW Square Meal Restaurant of the Year in 2014. “Gymkhana is the best restaurant I have ever been to.” Giles Coren, The Times.

We are looking for individuals who are genuinely passionate about providing highest level of service and memorable experiences to our members and their guests from the moment they step foot in the Club until their very last minute with us. Currently hiring for Receptionist positions. Our ideal candidate would have: - Previous experience as Receptionist /Hostess minimum 1 year - Advantage if have used OpenTable before, but not essential - Good computer skills - Great communication skills with guests in person, as well as via phone and emails What we offer : - Monday to Friday (except for private events) - Bank holidays off - Access to the gym - Career growth opportunities - Staff food - Uniform - Various discounts - 50% off when dinning in the restaurant