SENIOR RECEPTIONIST
We are searching for a charismatic Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & Rewards:
Key elements of your role as Senior Receptionist includes ensuring all our guests receive a positive, warm and professional first impression of the restaurant. You will assist the Reception Manager in the building of an efficient department, by taking an active interest in the team’s welfare, safety, and development. You’ll also be able to supervise other receptionists, ensuring that the correct standards and methods of service are maintained.
About you:
You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.
About us:
We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.
APPLY!
20 New Change, EC4M 9AG, London
Pan-Asian • 51-250 Employees
Hiring on JOB TODAY since March, 2024
The Ivy Asia is a pan-Asian inspired restaurant located in Saint Paul's. It captures the essence of Asia through its rich and varied menu and carefully curated cocktails, luxurious and theatrical setting, and the iconic green floor.
Post a job and hire
Reservations Assistant (1 Year Maternity Cover) 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Reservations Assistant to join our Team. The company benefits our Reservations Assistant will receive are: • 33 days holiday per year (including bank holidays), • Discounted gym membership with Nuffield Health & Gymflex, • Birthday day off, • Monthly well-being days with our Chiropodist, Reflexologist and Masseuse, • Private medical/dental insurance with Bupa, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Free English Classes, • Access to a company doctor, • Eyecare vouchers, • In-house industry training, • Sponsored social events, • Season ticket loans, • Retail discounts with Edenred, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • 20% Staff Discount at Birley Bakery, • Nursery Workplace Scheme, • Free freshly prepared meals on duty The responsibilities of the Reservations Assistant are: • Answering the main club line and being the first point of contact for callers to the club., • Transferring calls internally, taking messages, and passing on to the relevant department / person., • Taking reservations using SevenRooms, making cancellations, changes and amendments. The Experience & Qualifications required of our Reservations Assistant are: • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Excellent phone manner and organisational skills, • Knowledge of SevenRooms booking system, • Ability to multi-task Excellent rapport building and inter-personal skills, • Good IT/Admin Knowledge The working hours • Based at our Head Office in Mayfair, with shifts on a rota basis between Monday-Saturday, • Sundays always off, • This is a maternity cover role, with the potential for a permanent opportunity. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Reservations Assistant at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.
Hotel Receptionist – California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the position. The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will have to-do attitude and will be a hospitality professional, passionate about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. The Hotel Receptionist will: ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level. have great attention to details. have great communications skills. have excellent command of English, both verbal and written. be extremely knowledgeable in regards to the company services, standards & products. flexible on working hrs and duties. have a great eye for details and will maintain guests’ record up to date at all time. provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.
Assistant Reception Manager 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: • 33 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with Bupa, • Private dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: • Ensuring the smooth and efficient running of the reception area at all times., • Supervising the team and ensuring the highest standard of customer service is upheld at all times., • To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: • Significant experience in a similar position is essential, • Experience of working in a luxury boutique hotel, restaurant or private member’s club., • Ability to demonstrate and instill exceptional customer service standards The working hours: • Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday., • The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.
Hotel Receptionist – 4* Boutique Hotel Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 33 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role reports directly to the Cluster Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times so communication is key. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level · be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates · be extremely knowledgeable in regards to the company services, standards & products · commercially and financially astute · flexible on working hrs and duties · have a great eye for details and will maintain guests’ record up to date at all time · provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.
Receptionist - Ambassadors Clubhouse Salary - up to £15.50 ph Schedule - Full Time Experience - Previous experience within a similar role Ambassadors ClubHouse are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Ambassadors Club House Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. The Position As Receptionist, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
Taking and managing bookings, prioritising luxury customer service including greetings and advertising the salons services. Must have experience in managing booking systems as well as social media platforms. We are looking for someone to be the face of our salon that includes creating content as well as being involved in content needs to be flexible with hour's Must be expert in English speaking.
Are you passionate about the beauty industry and love delivering top-notch customer service? We're a busy, modern hair salon located in the heart of Fulham, and we're currently on the lookout for a friendly, professional, and highly organised Receptionist to become the welcoming face of our team. This is a fantastic opportunity to work in a dynamic, creative environment alongside experienced hair stylists and beauty professionals. Whether you're looking to grow your career in the salon industry or want to be part of a fun and supportive team, we’d love to hear from you! What You'll Be Doing: Greeting all clients with a warm, welcoming, and professional attitude Managing appointments using our booking system (phone, online, and walk-ins) Handling phone calls and answering any customer enquiries Managing salon emails ,Taking payments, issuing receipts, and managing the till Ensuring the front-of-house and reception area are always clean, tidy, and inviting Supporting stylists and management with day-to-day tasks Keeping track of retail stock at the front desk and assisting with product sales Helping coordinate a smooth and professional flow of daily operations What We’re Looking For: Previous experience in a receptionist, front-of-house, or customer-facing role (experience in a salon, spa, or hospitality setting is ideal but not essential) A genuine passion for delivering excellent customer service Strong communication skills and a confident, friendly personality Impeccable grooming and personal presentation Ability to multitask, stay calm under pressure, and manage time effectively Tech-savvy and comfortable using booking or POS systems (training provided) A team player who’s willing to go the extra mile for clients and colleagues
We have an exciting opportunity for a full-time Receptionist to join our Harrods branch location based in Central London to assist with the Reception of our store in a helpful, professional and efficient manner in line with the company’s values, mission and ethos. ADAM Grooming Atelier is an upscale male grooming brand which was founded in the UK in 2015. Over the last few years the brand has seen dramatic growth and now has 13 stores across some of London’s most prestigious areas including but not limited to Mayfair, London’s Shard and Canary Wharf as well as a store in the US in NYC. Most recently added to the portfolio is a concession within London’s famous Harrods department store. Who are we looking for : The ideal candidate must display a strong sense of initiative and independence; have strong communication skills, both written and spoken; must possess good organisational skills and able to work in a team-based environment that is fast-paced and challenging. Must be accurate and pay attention to details. Have good time management skills with the ability to prioritise and triage obligations. Key responsibilities will include but are not restricted to: · First point of contact for our customers at the store · Support day-to-day operation of the stores. · Greet customers, offer them refreshments. · Take bookings and payments. · Effectively manage stock levels and alert the Store Manager to any potential non-recoverable stock write off costs. You must have the following skills: · Excellent communicator at all times. · Well organised, attention to detail, ability to prioritise, remain calm under pressure. · Friendly, approachable and flexible - a team player. · Able to work independently seeking guidance where appropriate. · Proactive, positive, enthusiastic - demonstrates "can do" attitude. · Smart appearance and confident. · Previous Receptionist experience desirable. Due to the volume of applications we receive, unfortunately we are unable to provide individual feedback. If you have not heard from us within 7 days, please assume that your application has not been successful. Job Types: Full-time, Part-time, Permanent Pay: £110.00-£130.00 per day Store discount Schedule: Weekend availability Work Location: In person