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We are looking for a skilled, passionate and dynamic Host/Hostess to join our team at the London Steakhouse Company based on Middlesex Street in the City. The restaurant in based in the heart of the City, E1 7JF located 5 minutes from Liverpool Street Station. Our team is well known for being friendly, enthusiastic & dynamic, and we pride ourselves on delivering a balance of knowledgeable service with warm personable hospitality. This is an exceptionally busy venue, we are looking for someone who is dedicated to creating memorable guest experiences, has a natural flair for first class service and passion to make every guest smile. What we are looking for: Excellent communication skills, with strong command of the English language Excellent customer service skills Patience and composure Passionate about food and wine Dedicated to creating an outstanding customer experience Good computer skills Previous working experience with ResDiary booking system a bonus What we offer in return: Great rates of pay, including tips & TRONC Staff meals on duty and 50% when not on duty 3% company pension contributions Closed Christmas Day, Boxing Day and New Year’s Day If you think you are the right person for the job, then we would love to hear from you Job Types: Part-time, Zero hours contract Experience: catering: 1 year (preferred)

We are looking for a passionate and personable Receptionist to join our team at Haz Restaurant St Paul’s. This role is ideal for someone with excellent communication and written English skills who enjoys creating a warm and professional first impression for our guests. Responsibilities include managing reservations, greeting and seating guests, handling phone and email enquiries, and supporting the front-of-house team to ensure smooth service. We welcome both experienced candidates and those looking for a junior position with a willingness to learn and grow within hospitality. If you are organised, friendly, and thrive in a fast-paced restaurant environment, we would love to hear from you.

JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. As one of the first faces our guests see, you’ll play a key role in shaping their overall experience—from the moment they arrive to the moment they leave. Whether you’re checking someone in after a long journey, recommending your favourite dish, or serving drinks with a smile, you’ll be at the heart of delivering genuine, memorable hospitality. No two shifts are the same. One moment you might be handling bookings or answering guest enquiries at reception, and the next you’ll be on the floor supporting the restaurant or bar team during a busy service. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Reception & Guest Experience · Welcome guests with warmth, authenticity, and a personalised approach. · Complete check-in and check-out efficiently using the hotel’s PMS. · Assist with reservations, room allocation, and guest requests. · Provide local knowledge, recommendations, and curated lifestyle tips. · Handle billing, payments, and procedures accurately. · Resolve guest concerns quickly and effectively, escalating when needed. · Support lobby hosting duties: welcoming, socialising, and maintaining presentation. Food & Beverage Service (where applicable) · Deliver high-quality service across breakfast, bar, restaurant, coffee bar, and grab & go. · Prepare and serve coffees, drinks, and light food to brand standards. · Host in F&B spaces: welcoming guests, explaining menus, ensuring great experiences. · Maintain cleanliness, setup, and replenishment of F&B areas. · Assist with orders, inventory checks, and receiving deliveries. · Follow food safety, allergens, and hygiene procedures. General Operations & Team Support: · Work flexibly across multiple areas depending on business needs. · Support events, activations, and lifestyle programming. · Ensure public areas remain clean, inviting, and on-brand. · Maintain a positive, supportive, and inclusive team environment. · Follow all hotel policies, safety procedures, and brand standards. Other · While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: · Previous hotel reception experience · Experience in food and beverage services · Experience using PMS and POS systems Skills: · Passion for hospitality and delivering memorable guest experiences. · Positive, energetic, and adaptable personality. · Strong communication skills and confidence in guest interaction. · Ability to multi-task and remain calm under pressure. · Willingness to learn across multiple operational areas.