Retail Sales Assistant
5 days ago
£12.21–£13.5 hourly
Full-time
London
Camden Tea Bar – Camden Market, London Full-time and Part-time Positions Available Camden Tea Bar is a highly respected independent tea specialist located in Camden Market, with over 2,000 five-star Google reviews and recognition in the Top 10% of cafés worldwide on TripAdvisor. Our reputation has been built over many years by a team of professional, knowledgeable, and genuinely customer-focused staff. Customers regularly return not just for our teas, but for the quality of service, conversation, and expertise they receive. We are now strengthening our team and are looking for reliable, professional individuals who are seeking a stable, long-term role within a respected independent business, with opportunities to grow as the business expands. This role is suited to someone who takes pride in their work, values customer relationships, and wants to develop specialist product knowledge. The Role: This is a customer-focused specialist retail role. Your primary responsibility is to create a welcoming, professional, and engaging experience for every customer. You will: • Welcome customers warmly and professionally, • Build genuine rapport and guide customers to suitable teas, • Develop strong knowledge of our teas and products through structured training, • Prepare and serve teas to a consistently high standard, • Maintain excellent shop presentation and organisation, • Handle sales, stock, and daily shop responsibilities with care and accuracy Who This Role Is Best Suited For: We are looking for individuals who are seeking a long-term, stable position, not a temporary or short-term role. The ideal candidate will be: • Professional, reliable, and consistent, • Naturally friendly and confident with customers, • Calm, mature, and responsible, • Genuinely interested in developing product knowledge and expertise, • Someone who takes pride in doing their job well, • Specialty retail, • Hospitality, • Independent shops, • Cafés or coffee shops, • Customer-focused environments Minimum 2 years of customer-facing experience preferred. Tea knowledge is not required initially. Full training will be provided. Training and Development: We provide structured, ongoing training to help you develop specialist tea knowledge and confidence in guiding customers. Our team are trusted advisors to customers, not just sales assistants. You will develop valuable skills in: • Customer engagement and communication, • Specialist product knowledge, • Professional retail standards, • Responsibility and ownership within the business Growth & Long-Term Opportunities: We are an expanding independent business and are committed to promoting from within. As the business grows, there will be opportunities to progress into roles such as: • Senior Tearista, • Supervisor, • Assistant Manager, • Management roles in future locations We are looking for individuals who want to be part of that journey. Our Expectations: Our reputation is built on consistency, professionalism, and care. Every team member is expected to: • Take pride in their work, • Maintain high standards of professionalism, • Contribute positively to the team environment Why Work at Camden Tea Bar: • Join a highly respected, established independent business, • Stable, long-term role with progression opportunities, • Structured training and specialist knowledge development, • Supportive and professional working environment, • Be part of a business with an exceptional reputation
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