Angry Monk

Warehouse & Inventory Management - Maintain a well-organised stockroom and labelling system. - Track, receive and process incoming deliveries of raw materials and finished goods. - Prepare production kits for our studio team. - Monitor stock levels and flag low inventory. - Support with regular stock counts and resolve discrepancies. Order Fulfilment - Accurately pick, pack, and dispatch customer orders daily. - Perform quality control checks on products before shipment. - Ensure all parcels are packed according to brand presentation guidelines. - Book and coordinate with couriers; resolve delivery issues when needed. Production Support - Prepare materials and components for production runs. - Maintain a clean, tidy, and organised workspace. - Support the production team with ad hoc needs. Requirements - Minimum 1 year experience in a warehouse, logistics, or fulfilment role (e-commerce preferred). - Excellent organisational skills and attention to detail. - Tech-savvy with experience using Shopify, Gorgias or similar platforms. - Comfortable using Excel or Google Sheets. - Confident working both independently and within a small, collaborative team. What We Offer - A creative, growing brand with a passionate community. - A collaborative and upbeat studio environment. - The chance to be hands-on and make a real impact. - Competitive salary depending on experience. - Staff discount and perks.

Fulfillment & Operations Executive Location: London, UK Job Type: Full-time, Office-based About Us Welzo is a fast-growing healthcare and wellness marketplace, offering a wide range of health tests, supplements, and personal care products to customers across the UK, EU, and GCC. We are seeking a Fulfillment & Operations Executive to join our team and ensure the smooth and efficient processing of customer orders. Role Overview As a Fulfillment & Operations Executive, you will be responsible for managing the packing, shipping, and logistics of customer orders. You will play a critical role in maintaining high fulfillment standards, ensuring timely deliveries, and optimizing our operations for efficiency. Key Responsibilities Order Processing: Accurately pick, pack, and prepare customer orders for dispatch. Inventory Management: Monitor stock levels, update inventory records, and liaise with suppliers to ensure availability of products. Shipping & Logistics: Coordinate with couriers and shipping partners to ensure timely and cost-effective deliveries. Quality Control: Inspect products for accuracy and condition before shipping. Returns & Exchanges: Handle returned items, process refunds, and restock products as needed. Warehouse & Office Organization: Maintain a clean and organized workspace to ensure smooth daily operations. Customer Support Assistance: Work closely with customer service to resolve fulfillment-related issues. Process Improvement: Identify opportunities to enhance efficiency, reduce costs, and improve order fulfillment workflows. Requirements Previous experience in order fulfillment, warehouse operations, or e-commerce logistics is a plus. Strong attention to detail and ability to work efficiently under time constraints. Good organizational and problem-solving skills. Ability to lift and move packages when required. Familiarity with shipping platforms and order management systems is advantageous. Team player with a proactive approach to work. What We Offer Competitive salary based on experience. Opportunity to work in a fast-growing healthcare and wellness company. Supportive team environment and career development opportunities. Office-based role with a dynamic and hands-on approach to fulfillment and operations.