Conference & Events Sales Executive - The Lime Venue Portfolio
27 days ago
Birmingham
Conference & Events Sales Consultant (Fully Office-Based) – BirminghamLime Venue Portfolio | Birmingham Office Salary: £28,957 per annum plus benefits About the Role Lime Venue Portfolio is looking for a Conference & Events Sales Consultant to join our Birmingham-based team in a fully office-based position. This role is based full-time from our Birmingham office, so candidates must be able to commute to and work on-site in Birmingham five days a week. As a Conference & Events Sales Consultant, you will be responsible for converting enquiries into successful bookings while delivering an exceptional customer experience from initial enquiry through to post-event follow-up. You’ll work closely with corporate clients, training organisers, and event planners, providing expert guidance and tailored event solutions across our venue portfolio. Key ResponsibilitiesDrive Revenue Growth Support the continued success of our Venues Collection by managing Conference & Event enquiries efficiently and professionally, maximising conversion opportunities and revenue generation. Deliver Outstanding Customer Service Provide a first-class client experience across phone, email, and online channels, consistently meeting and exceeding service standards and KPIs. Build Strong Relationships Develop trusted relationships with clients, venue teams, and internal stakeholders through confident, knowledgeable, and proactive communication. Support Commercial Performance Use business performance tools including forecasts, budgets, and pace reports to strengthen commercial awareness and contribute to wider business objectives. Maintain Accurate Systems & Reporting Ensure all booking and client information is accurately maintained within Delphi and LVP SmartSheet systems, while identifying opportunities to improve online listings and competitor positioning. Become a Venue Expert Build strong knowledge of the Lime Venue Portfolio collection, support site visits where required, and share venue insights with the wider central team. About You We are looking for someone who is passionate about hospitality, sales, and events, and who enjoys working in a fast-paced office environment. You will ideally have: • At least 1 year’s experience within a Conference & Events role, • A minimum of 3 years’ hospitality industry experience at venue level, • GCSEs including Maths and English (A-Levels or degree desirable), • Strong written and verbal communication skills, • Excellent organisational and administrative abilities, • Confidence using Microsoft Office including Excel, Word, Outlook, and PowerPoint, • Experience using booking systems such as Delphi or Gratis, • Strong venue and hospitality knowledge, • A proactive, solutions-focused mindset with the ability to remain calm under pressure, • A positive, team-oriented attitude and strong customer service approach Important Location & Working Requirement This is a full-time, fully office-based role located in Birmingham. Remote or hybrid working is not available for this position. BenefitsHealthcare & Wellbeing • Medicash health benefits including dental, optical, and mental health support, • Coverage for you and up to 4 children, • Free annual health check with Aviva Digicare, • Discounts with Nuffield Health and Pure Gym, • Employee Assistance Programme Discounts & Perks, • Up to 55% off cinema tickets, • Shopping discounts up to 15%, • Discounts on Vodafone plans, • Travel discounts with providers including TUI and Expedia Workplace Benefits, • Meals on duty, • Pension scheme, • Life assurance, • Paid professional subscriptions Leave & Family Support, • 23 days annual leave plus bank holidays, • Your birthday off, • Additional leave after maternity return, • Day off for your baby’s first birthday, • Holiday purchase scheme Career Development & Financial Support, • Ongoing training and development, • Clear career progression pathways, • Financial wellbeing programme, • Preferred rates on salary finance products About Levy Levy, part of Compass Group, delivers exceptional food, drink, and hospitality experiences at some of the UK’s most iconic venues, including Wimbledon, Twickenham, and Tottenham Hotspur Stadium. Why Join Us? At Levy UK & Ireland, we value diversity, inclusion, and equal opportunity. We believe diverse teams drive creativity, innovation, and success, and we are committed to creating a supportive environment where everyone can thrive.
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