Waiter / Waitress
hace 5 horas
Richmond
Location: Kew Village Start Date: Immediately Salary: Competitive, hourly rate About Us A fresh culinary chapter is beginning in the heart of Kew. We are an ambitious new opening centred around a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. We are building our founding front-of-house team from the ground up, and we know that exceptional service is central to everything we do. The Role: Front of House Team Member We are looking for passionate, skilled, and hospitality-driven individuals to join our founding front-of-house team, covering both waitering and bartending duties. From guiding guests through a relaxed brunch service to crafting imaginative cocktails and elevating an evening of sophisticated small plates, you will be central to shaping our guests' experience from the moment they arrive. You will work in a supportive, fast-paced environment where your craft is valued and your personality can shine. Key Responsibilities: Service and Cocktail Excellence: Deliver food and drink service to an exacting standard, including preparing and serving a full range of cocktails, classic and original, while maintaining warmth, attentiveness, and consistency across every table and every service. Floor and Bar Management: Keep your section and the bar station immaculately organised, clean, and fully stocked throughout your shift, including proactive table resets, restocking, and mise en place ahead of peak periods. Guest Hospitality: Greet guests warmly, guide them through our food and drinks menus, and make confident recommendations that complement their meal and enhance their visit. Workflow and Speed: Maintain a fast, efficient service rhythm during busy brunch and evening periods without compromising on care, accuracy, drink quality, or presentation. Hygiene and Compliance: Follow daily and weekly front-of-house and bar cleaning protocols and comply fully with all food safety, licensing, and responsible service of alcohol regulations. Team Collaboration: Work seamlessly alongside the bar, floor, and kitchen teams to ensure food and drinks are delivered together smoothly, elevating the overall guest experience. Requirements Proven experience in a fast-paced restaurant, cocktail bar, premium dining venue, or similar hospitality environment, ideally with skills across both table service and bartending. Solid technical skills across table service, order taking, and guest management, along with confidence in spirits, wine, and cocktail preparation, including shaking, stirring, and building drinks to a high standard. Knowledge of food and wine pairing, classic cocktails, and genuine enthusiasm for learning our menu in depth and developing original serves. A warm, engaging personality with a natural passion for guest experience and community. Reliable, punctual, and energised by a buzzing, high-tempo service environment. Local to Kew or the surrounding Richmond areas is highly preferred. Why Join Us? Growth and Progression: Be part of a brand-new launch from day one. We value talent and actively prioritise internal promotion as our hospitality group grows. Premium Environment: Work with top-tier equipment, quality spirits, and artisanal products in a beautifully designed, modern space. Culture and Rewards: Competitive hourly pay, a fair share of the service charge, and a genuine focus on building a sustainable, respectful, and friendly team culture.