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Introduction We are excited to announce that we are currently seeking a Team Member to join our talented operations team at our ice cream shop located in St John's Wood. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. About Unico Gelato Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road set to open this upcoming Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks - Providing high-quality customer service to establish a strong relationship with the local community - Serving Gelato, pastries and coffee ensuring the company’s quality standard - Overseeing daily operations - Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff - Teaching new staff members - Attending staff meeting - Maintaining cleanliness - Cleaning Requirements - Previous experience in the food & beverage industry - Flexibility to work during week-ends - Able to collaborate within the team - Willingness to learn - Strong work-ethic - Fluent English speaking Availability - Up to 35-40 hours / week - Location: 138 St John's Wood High Street Pay £12.25/ hour plus Tips
Indegno is an Italian street food establishment from Bologna. We specialize in crescentine (Bologna style sandwiches) and fried tortellini. We are actually the first crescentineria in Italy (or anywhere else for that matter) and we have chosen London as our first project abroad. We have been awarded Best Street Food 23/24 by Gambero Rosso and 6th best street food in Italy by Top50 Italy. Want to join our team? Indegno is looking for a vibrant and people-oriented individual to join our UK team - Role Overview: As the face of Indegno, you'll play a pivotal role in connecting with our wonderful customers and ensuring a smooth flow of service. Your primary responsibility will involve interacting with our guests, taking orders while keeping the queue moving efficiently, doing stock take and helping with food prep. - Key Responsibilities: - Interact and engage with customers, taking orders with a smile and providing exceptional service. - Rotate across different stations, including preparing and frying crescentinas and managing the cash register. - Maintain speed and accuracy in cash handling, remembering customer orders to enhance service. - What We Offer: Competitive hourly pay: Regular hours: £12.50GBP Overtime: £13.50GBP A dynamic work environment with opportunities to rotate roles and keep things interesting. A minimum of 20 hours and a maximum of 40 hours per week to fit your schedule. - Requirements: Friendly and outgoing personality with a passion for customer interaction. Ability to handle multiple tasks efficiently in a fast-paced environment. This is a fantastic opportunity to join a lively team and be an integral part of Indegno's customer-focused experience!
Mymeds Healthcare Ltd is seeking an experienced and committed Shop Manager to oversee the day-to-day operations of our busy retail pharmacy. This is an excellent opportunity for a motivated individual with a strong background in retail and team leadership to join a growing and supportive organisation. ** Key Responsibilities:** Manage and ensure the efficient daily operation of the pharmacy Plan and coordinate staff schedules, delegate responsibilities, and set performance targets Supervise sales and customer service activities, offering guidance and feedback to the team Monitor sales trends and customer demand; adjust strategies as needed Resolve customer enquiries and complaints to maintain high service standards Collaborate with other departments to address operational challenges Prepare and present reports on performance and business activities Contribute to business development, including product range expansion and market growth Skills and Experience Required: Minimum 3 years’ experience in a similar managerial or supervisory role Excellent organisational and multitasking skills Strong leadership and team motivation abilities High level of customer service and communication proficiency Competent in Microsoft Office and basic financial management Familiarity with retail compliance standards and regulations Strategic thinking and problem-solving mindset Ability to perform under pressure and manage multiple tasks Working Hours: 37.5 hours per week If you’re passionate about leading a team and delivering outstanding customer service in a pharmacy , we’d love to hear from you.
Collaborate closely with the Shift Supervisor and Sandwich Artists to build a strong, motivated, and efficient team. Lead by example in delivering outstanding customer service and maintaining a welcoming environment for all guests. Monitor and manage restaurant operations during service to ensure a smooth and efficient workflow on the floor. Actively engage with customers, building relationships with both new and returning patrons to promote loyalty. Take part in the recruitment, training, onboarding, and supervision of all staff members. Manage inventory and place orders with suppliers, ensuring stock levels are maintained based on business needs. Implement and follow Subway’s marketing initiatives, including updating menus and in-store promotional materials as needed. Ensure full compliance with all relevant health, safety, hygiene, and licensing regulations.
Merchandise Hoodies Stand Host, you will be taking payments and heat pressing the hoodies, no contracted hours available, need someone who is flexible and ready to work under pressure, customer service is the main requirement for this role.
Retail shop assiatant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: - Competitive salary with performance-based bonuses. - Opportunity to work with a luxury brand and high-end clientele. - Ongoing training and professional development opportunities. - Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.
Responsibilities: Provide exceptional customer service and assist customers in finding products that meet their needs. Handle sales transactions and cash register duties. Maintain store cleanliness and organization, ensuring products are well-displayed. Assist with restocking shelves and organizing inventory. Process stock deliveries and ensure accurate product labeling and placement. Support sales team in achieving store goals and targets. Contribute to a positive, collaborative atmosphere within the team. Ideal Candidate: Friendly, approachable, and professional demeanor. Excellent verbal communication and customer service skills. Ability to work efficiently in a fast-paced retail environment. Strong attention to detail and organizational skills. Willingness to work flexible hours, including weekends and holidays. Prior retail or customer service experience is a plus but not required.