coffee shop•1-10 employees
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Job Title: Store Manager Location: Brew Garden, Holborn Overview: Brew Garden in Hertford is searching for an experienced and passionate Store Manager to lead our dynamic team. As a dual-function venue that operates as a high-speed coffee shop during the day and transitions to a bustling bar in the evening, we need a versatile manager who can oversee all aspects of daily operations, drive sales, and ensure an exceptional customer experience. Key Responsibilities: Operational Management: Oversee day-to-day operations, ensuring smooth transitions between coffee and bar service. Manage staff scheduling to cover peak hours for both daytime coffee service and evening bar operations. Monitor inventory levels for both coffee and bar supplies, placing timely orders to avoid shortages. Ensure the store meets high standards of cleanliness, safety, and hygiene at all times. Team Leadership: Lead and motivate a diverse team of baristas, bartenders, and support staff. Provide training on customer service, coffee preparation, bar service, and health & safety standards. Foster a positive and collaborative working environment where team members can thrive. Conduct regular staff meetings and performance reviews. Customer Service: Uphold exceptional customer service standards, ensuring every customer has a positive experience, whether they’re enjoying a morning coffee or an evening cocktail. Handle customer complaints and feedback professionally, resolving issues swiftly and maintaining a welcoming environment. Financial Accountability: Manage daily, weekly, and monthly financial reports, including sales, expenses, and profits. Set and monitor sales targets for both the coffee and bar aspects of the business. Ensure efficient cash handling and proper use of the point-of-sale system. Marketing and Growth: Work with the marketing team to develop and implement promotional strategies that drive foot traffic and increase sales. Identify opportunities for growth, including new product offerings, events, or partnerships. Maintain awareness of competitors and industry trends to keep Brew Garden fresh and competitive. Compliance: Ensure compliance with all local licensing laws and health & safety regulations. Oversee employee adherence to alcohol serving laws and responsible drinking guidelines. Ensure all equipment, including coffee machines and bar tools, is properly maintained and serviced regularly. Qualifications: Proven experience as a store manager or similar role in the hospitality industry (coffee shop/bar experience preferred). Strong leadership and people management skills, with a track record of building successful teams. Excellent customer service abilities and a passion for delivering quality products. Solid understanding of both coffee preparation and bar service. Strong financial acumen, with experience in managing budgets, sales targets, and cost control. Ability to multitask and thrive in a fast-paced environment, managing both daytime and evening operations. Flexibility to work evenings, weekends, and holidays as needed.
Location: High Holborn, London (Outside Chancery Lane Station) Company: Brew Garden Job Type: Full-Time, Permanent Salary: Competitive, based on experience Working Hours: Varied shifts, including weekends and evenings About Us: Brew Garden is a vibrant and versatile venue located in the heart of High Holborn, just outside Chancery Lane Station. By day, we serve as a specialty café offering expertly crafted coffee and a welcoming atmosphere. In the evening, we transform into a sophisticated wine bar, providing a curated selection of wines and small plates. Our mission is to deliver exceptional experiences to our guests, whether they're stopping by for a morning coffee or an evening glass of wine. Job Description: We are seeking an experienced and passionate Café & Wine Bar Supervisor to join our dynamic team. The ideal candidate will have a strong background in both coffee and wine service, with the ability to lead a team and maintain high standards of customer service throughout the day and into the evening. Key Responsibilities: Daytime Café Operations: Oversee daily café operations, ensuring the consistent delivery of high-quality coffee and food offerings. Prepare and serve specialty coffee drinks with expertise, including espresso-based beverages, pour-overs, and more. Train and mentor baristas, ensuring consistency in coffee preparation and service. Manage inventory and ordering for coffee and café-related supplies. Evening Wine Bar Operations: Lead the transition from café to wine bar, ensuring a smooth shift in atmosphere and service style. Provide expert guidance on our wine selection, offering recommendations and ensuring a memorable experience for guests. Supervise evening staff, including bartenders and servers, to maintain excellent service standards. Assist in curating and updating the wine list in collaboration with the management team. Team Leadership: Lead by example, offering hands-on support across all areas of the business. Conduct regular team meetings, providing feedback and fostering a positive work environment. Handle customer inquiries, complaints, and feedback with professionalism and a focus on resolution. Administrative Duties: Assist in scheduling staff and managing timekeeping. Monitor and report on daily sales, working with the management team to achieve financial targets. Ensure compliance with health and safety regulations, including food hygiene standards. Qualifications: Proven experience as a supervisor or senior barista in a café environment, with knowledge of specialty coffee. Strong wine knowledge, with previous experience in a wine bar or similar setting preferred. Exceptional customer service skills, with a passion for hospitality. Ability to work efficiently in a fast-paced environment and manage multiple tasks. Strong leadership skills with the ability to motivate and develop a team. Flexible availability, including evenings and weekends. Benefits: Competitive salary and tips. Opportunities for professional development and training in both coffee and wine. Staff discounts on food, coffee, and wine. A supportive and vibrant work environment in the heart of High Holborn, London. How to Apply: Interested candidates should submit their CV and a cover letter detailing their relevant experience and why they would be a great fit for Brew Garden.
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Join us as we continue to expand across London. We are part of a chain of 6 high-end central London dry cleaning stores spaced across the capital. As we grow, we are continuing our search for driven, open-minded and hard-working individuals to help us grow and stretch our business. WE ARE CURRENTLY LOOKING TO RECRUIT LAUNDRY/SHOP ASSISTANTS *Experience in laundry is preferred, but by no means essential. We value individuals who possess an open-minded mentality to work, coach-ability and a strong hardworking nature. * Full and detailed training is provided by our team *What we look for: * - Driven, committed and target-orientated individuals - Good organisational skills - Team Players -Thorough desire for quality and detail *Job Roles: * Sorting and ticketing garments per orders Quality Control of Garments Loading and unloading of laundry machines Booking in and ticketing of garments Folding and packing of shirts and other laundry. Maintaining cleanliness of the store and common work spaces The job leads onto a shop assistant role which would involve the following Handling and processing payments Maintaining and building great customer relations
Are you looking for a change or a new challenge? Interested in exploring the industry of direct sales and client-facing sales? Join Blue Diamond and our team in Moorgate who are looking for keen individuals with an open mind. Responsibilities: Elevate brand presence, reputation, and public image. Contribute as a member of the sales team. Engage with customers daily, understanding their requirements, offering solutions, and delivering top-notch customer service. Acquire skills in training new team members. What we are looking for: Exceptional customer service and communication capabilities. A resilient and unwavering dedication to work. Outstanding time-management abilities. A positive and inviting demeanor. Dedication to providing exceptional customer and client experiences. Exemplary standards in personal presentation. Proficiency in collaborating effectively and harmoniously within a team. Proficient in both spoken and written English. What we offer: Opportunity to collaborate with motivated and ambitious individuals. Comprehensive training and guidance will be given. Enjoy engaging and enjoyable team social events on a weekly basis. All expenses covered for travel opportunities nationally and internationally. Ongoing support for advancing in your career. If this sounds like something you’d be interested in, APPLY TODAY! Type of Position: Full-time Salary Range: £360.00-£800.00 per week Perks: Casual dress code Work hours: Daytime shifts Additional compensation: Commission based earnings Performance related bonuses Location: London Flexibility: Able to commute or willing to relocate Eligibility to work: Must have authorisation to work in the United Kingdom Work venue: On site
- Organise all store operations and allocate responsibilities to other staff members. - Supervise and guide staff towards maximum performance. - Prepare and control the store’s budget aiming for minimum expenditure and maximum efficiency - Analyse sales and revenue reports and make forecasts. - Monitor stock levels and purchases and ensure they stay within budget. - Help to maintain accurate inventory. - Unpacking and counting deliveries. - Engaging with service providers and suppliers. - Ensure high levels of customer satisfaction through excellent service and deal with any complaints. - Develop customer relations. - Inspect the areas in the store and resolve any issues that might arise. - Maintain outstanding store conditions and visual merchandising standards. - Implement monthly promotions and ensure all POS advertising is adequately posted. - Ensure the store fulfills all legal health and safety guidelines. - Working through the end-of-day tick list, ensuring the shop is prepared for the following day. - Actively drive and enrich product knowledge by engaging with shop material and literature on stationery topics.
WAITER / WAITRESS - £13.15 PER HOUR INC. TRONC The Cheese Bar are looking for experienced waiting staff to join the Front of House team at Pick & Cheese, at Seven Dials Market (Covent Garden). We’re dedicated to celebrating the best in British Cheese, working with suppliers from all around the country to create our signature grilled cheese sandwiches and other classic cheese-focused dishes – all seasonal, and made with the best quality produce. Pick & Cheese is the world’s first cheese conveyor belt. 25 different British cheeses, individually paired with a unique condiment and small producer wines. We are busy all year long, so you’ll need energy and a positive attitude. We’re an extremely passionate, creative and determined team, with an eye for detail and a strong focus on the customer experience. If you’re passionate about hospitality, understand what fantastic customer service is all about, and love cheese as much as we do, we want to hear from you. We’re looking for experienced, enthusiastic and reliable waiting staff, who have a natural talent for hospitality and a desire to pursue a career in this industry. Full training is provided, along with a range of benefits, and professional development opportunities are available within the company for those who show initiative. If this sounds like you, please get in touch. Key Responsibilities: - Deliver the company steps of service to the highest standard, creating positive experiences for our guests and colleagues. - Continuously improve product knowledge and understanding of our company ethos, conveying this to our guests where possible. - Promote a positive perception of the company at all times, both internally and externally. Benefits: - 28 days holiday per year - Monthly British cheese box - Quarterly Bonus - Producer visits - Free staff meals & trader discounts - 50% off meals on your days off - Full training & tastings, including Academy of Cheese qualifications - Staff socials Requirements: - 1 year+ restaurant experience - Basic wine knowledge, good general food and beverage knowledge (British cheese knowledge a bonus but not essential) - Superior customer service skills - Thrives in a busy, fast-paced working environment - Keen to learn whilst working, with a passion for good produce - Hard working, with a pro-active attitude, and uses their own initiative
Job Responsibilities: Assist in recruiting, training, retaining, and managing store staff, effectively assigning tasks to ensure team efficiency. Analyse sales data, forecast future trends, and develop appropriate staffing and inventory strategies to maximise profitability. Ensure strict compliance with operational policies and procedures, particularly in inventory management and cash security. Monitor inventory levels to ensure efficient execution of stock management processes. Achieve sales targets by developing marketing strategies and creating promotional materials. Support the management of all store areas to optimise overall operations. Handle customer complaints and enquiries professionally to enhance customer satisfaction. Collect customer feedback and analyse it to improve service quality. Ensure the store's image and services align with brand standards. Ensure the store complies with all health and safety regulations. Maintain store equipment by conducting regular inspections and coordinating repairs with professional service providers. What We’re Looking For: A minimum of a bachelor's degree is required, with preference given to relevant fields such as management or marketing. Candidates with experience in service industry management will be given preference. Excellent communication skills, with the ability to support colleagues and customers in a friendly and open manner. Strong ability to monitor, manage, and improve key performance indicators. Thrive in a fast-paced environment and efficiently manage multiple priorities.
Nisa Dalston is looking for a energetic individual who can handle a fast paced environment. We are constantly stocking, replenishing and cleaning to ensure our store is of a high standard to customers. If you have any experience with retail stores please notify us as we are ideally seeking an individual with experience. Due to the high volume of applications - we cannot respond to every applicant. Shift Schedules - 7am to 3pm & 3pm to 11pm Duties include: Cleaning Shelving Online Menu editing General help around store Serving Customers Weekly Pay! 16 plus can apply - please outline your age when applying
We are currently looking to recruit an experienced store manager for our new Wholefoods focused/café store in Tottenham Hale. Requirements: -4+yrs working in a grocery store. -Experienced working as a cashier. -Familiar with Wholefoods/organic/FMCG etc product range and able to select ideal locations for product placement. -Familiar with suppliers and ordering process. -Great communicator. -Alert, minimising theft. -Team player with a positive attitude to work ensuring we preserve good working ethics at our store whilst having positive workplace. -Responsible person. -Provide weekly reports on sales and reflections on how we could improve the business. To conclude we are opening a new store in Tottenham Hale and need an experienced manager with a business mentality as this is needed for a new business.
ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Holland Park, Saint John’s Wood, Bromley and Lisbon, with a new location just opened this Autumn in Milan. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. JOB DESCRIPTION We are looking for a professional and customer service-oriented Store Manager, for our St John's Wood Gelateria. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. This role is suitable for those looking for a permanent and Full-time position. REQUIREMENTS The perfect candidate will have: - Experience in hospitality at Assistant Manager level or higher - Fluent in English - Maintain regular and consistent attendance, punctuality and professionalism DUTIES As Store Manager you will supervise the operational and organizational standards of the Gelateria. Working closely with the General Manager, your duties will include, but not limited to: - Managing a team of 7 to 9 people - Providing high quality and professional customer service - Assisting in the training and development of new and existing team members - Undertaking administrative tasks such as; but not limited to: - Monitoring stock levels daily (and performing stock counts monthly) - Placing weekly orders (internal orders with production and external orders with suppliers). - Performing and scheduling of cleaning tasks whilst on shift - Planning weekly schedule for the store - Assisting in the development of business strategies - Follow both company and store policies and procedures SALARY Salary starts from £32,000-£35,000