Head Barista

Job Title: Store Manager Location: Brew Garden, Holborn Overview: Brew Garden in Hertford is searching for an experienced and passionate Store Manager to lead our dynamic team. As a dual-function venue that operates as a high-speed coffee shop during the day and transitions to a bustling bar in the evening, we need a versatile manager who can oversee all aspects of daily operations, drive sales, and ensure an exceptional customer experience. Key Responsibilities: Operational Management: Oversee day-to-day operations, ensuring smooth transitions between coffee and bar service. Manage staff scheduling to cover peak hours for both daytime coffee service and evening bar operations. Monitor inventory levels for both coffee and bar supplies, placing timely orders to avoid shortages. Ensure the store meets high standards of cleanliness, safety, and hygiene at all times. Team Leadership: Lead and motivate a diverse team of baristas, bartenders, and support staff. Provide training on customer service, coffee preparation, bar service, and health & safety standards. Foster a positive and collaborative working environment where team members can thrive. Conduct regular staff meetings and performance reviews. Customer Service: Uphold exceptional customer service standards, ensuring every customer has a positive experience, whether they’re enjoying a morning coffee or an evening cocktail. Handle customer complaints and feedback professionally, resolving issues swiftly and maintaining a welcoming environment. Financial Accountability: Manage daily, weekly, and monthly financial reports, including sales, expenses, and profits. Set and monitor sales targets for both the coffee and bar aspects of the business. Ensure efficient cash handling and proper use of the point-of-sale system. Marketing and Growth: Work with the marketing team to develop and implement promotional strategies that drive foot traffic and increase sales. Identify opportunities for growth, including new product offerings, events, or partnerships. Maintain awareness of competitors and industry trends to keep Brew Garden fresh and competitive. Compliance: Ensure compliance with all local licensing laws and health & safety regulations. Oversee employee adherence to alcohol serving laws and responsible drinking guidelines. Ensure all equipment, including coffee machines and bar tools, is properly maintained and serviced regularly. Qualifications: Proven experience as a store manager or similar role in the hospitality industry (coffee shop/bar experience preferred). Strong leadership and people management skills, with a track record of building successful teams. Excellent customer service abilities and a passion for delivering quality products. Solid understanding of both coffee preparation and bar service. Strong financial acumen, with experience in managing budgets, sales targets, and cost control. Ability to multitask and thrive in a fast-paced environment, managing both daytime and evening operations. Flexibility to work evenings, weekends, and holidays as needed.

Based at: Hertford. Reports to: Store Manager Job Purpose: Manager in the efficient and profitable operation of a Brew Garden Store. To ensure the company standards are met at all times. Responsible for the Health and Safety of their employees. Working with the management to maximise P&L. Key responsibilities: General: - Carry out your duties faithfully, competently and diligently; and to the best of your abilities and subject to all policies, rules and regulations issued for the guidance of employees by Brew Garden. - Obey all lawful instructions given by the Management of Brew Garden and use your best endeavours to promote the interests of Brew Garden. - Familiarise yourself with the company’s fire, health and safety; and Food Hygiene procedures, in accordance with UK Regulations. - Act as a “bridge” between management and team members to facilitate division operation (e.g. keep management team appraise of staff activities, issues, challenges, etc) - Collaborate with management to develop and carry out ideas and procedures to continuously improve department performance - Address guests concerns, requests or issues either individually or by enlisting the help of management team. Banking/ Finance/ Payroll: - Assist management team in cash handling and banking activities within the store in accordance with Brew Garden procedures. - Follow Brew Garden cash handling procedures. - Report any float or petty cash shortage immediately to HO. - Ensure the sales and figures are entered on a daily basis on the wages spread sheet. - Never give cash advances. - Ensure the store is always ready for cash collections, on pre-designated days. - All cash banking must be kept in the locked safe. The safe must never be left open when unattended. - Report any Payroll issue to the Operations Manager and Monika Franchi. Operations/ Administration/ Training: - Responsibilities for profitability and performance of the store. - Organise staff throughout the store in order to deliver efficient customer service and a profitable operation. Maximise the performance and competences of your team. - Strive to achieve Brew Garden Budget and Forecasts. - Constantly strive for a quality of operation of the Brew Garden store. - Ensure store is displayed and maintained in accordance with current Brew Garden Guidelines. - Responsibilities for HR compliance with Brew Garden Policy and UK Regulations in-store. - Fulfil all administrative tasks and duties in the most effective and professional manner in accordance with Brew Garden Guidelines. Ensure: - Ensure each new employee fills his/her contract, “starter pack” and P46 by the end of the first week of employment; - P45/P46 are submitted to HO by the end of the first week of employment; - Each new employee provides correct and valid ID and relevant paperwork to prove eligibility in the UK by the end of the first week of employment; - Each employee receives a “post probationary review” at the end of their first 3 months of employment; - Any lateness, outstanding or fall in performance and other individual staff outcomes are recorded and reported; - Ensure employees’ holidays are registered on Holiday spread sheet and processed accurately and sending an update to Monika Franchi . Ensure all staff holidays are taken in the current financial year; - Every termination of employment is accompanied by the payment of any accrued holiday. - Health and Safety: - Responsibilities for the Health and Safety of employees in store in accordance with UK Legislation and Brew Garden Health and Safety Policy. - Ensure the store always achieves the highest standards in Food Hygiene and Health and Safety. Take all necessary hygiene, safety and security measures needed to create and maintain the safest environment possible for employees and customers. - Monitor the status of your fire alarm, fire extinguishers on a weekly basis and emergency lightings, as per company policy. - Ensure all team members are aware of the location of their Fire Assembly Point. - Ensure fire exits and escape routes are always free of any damage or obstruction. - Report any accident or incident within the premises in the Accident Book and Area Manager. - Ensure risk assessments are reviewed every year and completed for each employee. - Make sure the first aid kit is clearly indicated to staff and available at any time. People Management - Manage the development of all employees. - -Identify training needs and development of team. - -Use leadership to motivate staff and bring them to a high level of performance. - Hold monthly meetings with employees with records kept of any meeting. - Develop good communication between employees to help maintain team spirit. - Create a positive working environment. Always be available should an employee wish to arrange a meeting with the Management, or should the employee need any support. Personnel and other departments: -Weekly meeting with Management team. - Attend all meetings and training sessions as required by your line manager and relay information to management and employees. - Supply data as required by all departments – with reasonable request and notice period. - Develop good communication between employees to help maintain team spirit. - Report any other issues to Operations Manager. - Ensure any and all ‘direct’ employees comply with Brew Garden handbook and contract guidelines.

Location: High Holborn, London (Outside Chancery Lane Station) Company: Brew Garden Job Type: Full-Time, Permanent Salary: Competitive, based on experience Working Hours: Varied shifts, including weekends and evenings About Us: Brew Garden is a vibrant and versatile venue located in the heart of High Holborn, just outside Chancery Lane Station. By day, we serve as a specialty café offering expertly crafted coffee and a welcoming atmosphere. In the evening, we transform into a sophisticated wine bar, providing a curated selection of wines and small plates. Our mission is to deliver exceptional experiences to our guests, whether they're stopping by for a morning coffee or an evening glass of wine. Job Description: We are seeking an experienced and passionate Café & Wine Bar Supervisor to join our dynamic team. The ideal candidate will have a strong background in both coffee and wine service, with the ability to lead a team and maintain high standards of customer service throughout the day and into the evening. Key Responsibilities: Daytime Café Operations: Oversee daily café operations, ensuring the consistent delivery of high-quality coffee and food offerings. Prepare and serve specialty coffee drinks with expertise, including espresso-based beverages, pour-overs, and more. Train and mentor baristas, ensuring consistency in coffee preparation and service. Manage inventory and ordering for coffee and café-related supplies. Evening Wine Bar Operations: Lead the transition from café to wine bar, ensuring a smooth shift in atmosphere and service style. Provide expert guidance on our wine selection, offering recommendations and ensuring a memorable experience for guests. Supervise evening staff, including bartenders and servers, to maintain excellent service standards. Assist in curating and updating the wine list in collaboration with the management team. Team Leadership: Lead by example, offering hands-on support across all areas of the business. Conduct regular team meetings, providing feedback and fostering a positive work environment. Handle customer inquiries, complaints, and feedback with professionalism and a focus on resolution. Administrative Duties: Assist in scheduling staff and managing timekeeping. Monitor and report on daily sales, working with the management team to achieve financial targets. Ensure compliance with health and safety regulations, including food hygiene standards. Qualifications: Proven experience as a supervisor or senior barista in a café environment, with knowledge of specialty coffee. Strong wine knowledge, with previous experience in a wine bar or similar setting preferred. Exceptional customer service skills, with a passion for hospitality. Ability to work efficiently in a fast-paced environment and manage multiple tasks. Strong leadership skills with the ability to motivate and develop a team. Flexible availability, including evenings and weekends. Benefits: Competitive salary and tips. Opportunities for professional development and training in both coffee and wine. Staff discounts on food, coffee, and wine. A supportive and vibrant work environment in the heart of High Holborn, London. How to Apply: Interested candidates should submit their CV and a cover letter detailing their relevant experience and why they would be a great fit for Brew Garden.

We are looking for a friendly and passionate front of house team member to work across our two sites (Kensington High Street & Fulham). Specialty coffee and hospitality experience is necessary. Knowledge of bartending and wines would be very beneficial. Only candidates with relevant experience will be considered. You need to be a team player, friendly and really passionate about delivering the best customer experience possible.

We are looking for waitress / waiters. Experience is an advantage. Duties Provide good customer services making coffee. Good communication skills Serving food and drinks Following cleaning schedule Opening or closing the shop 8:00-17:00

Job Title: Barista/Waitress with Kitchen Assistant Responsibilities Job Summary: We are seeking a friendly, efficient, and versatile Barista/Waitress to join our team. In this role, you will be responsible for preparing high-quality beverages, taking customer orders, and ensuring an excellent dining experience. Additionally, you will assist in the kitchen as needed, contributing to food preparation and maintaining a clean, organized workspace. Key Responsibilities: Customer Service & Front-of-House: Greet customers warmly and provide excellent service. Take orders accurately and relay them to the appropriate team members. Serve food and beverages promptly and professionally. Respond to customer queries, requests, and complaints with a positive attitude. Beverage Preparation: Prepare and serve a variety of hot and cold beverages, including specialty coffees, teas, and smoothies. Operate and maintain coffee machines, grinders, and other barista equipment. Ensure drink quality and presentation meet company standards. Kitchen Assistance: Assist in basic food preparation tasks as directed by the chef or kitchen staff. Help with plating and garnishing dishes during busy periods. Maintain cleanliness and organization in the kitchen and storage areas. Cleaning & Maintenance: Clean and sanitize tables, counters, and equipment regularly. Follow all health and safety guidelines for food handling and storage. Restock supplies in the kitchen and front-of-house as needed. Team Collaboration: Work closely with the kitchen and serving staff to ensure smooth operations. Communicate effectively to anticipate and address customer needs. Qualifications & Skills: Previous experience as a barista, waitress, or kitchen assistant is preferred. Ability to multitask in a fast-paced environment. Strong communication and interpersonal skills. Basic knowledge of food and beverage preparation techniques. Flexibility to work shifts, including evenings, weekends, and holidays. Physical stamina to stand for long periods and lift moderate weights. Why Join Us? Opportunity to develop skills in both front-of-house and kitchen operations. Friendly, supportive team environment. Potential for growth within the company. If you’re passionate about hospitality and enjoy delivering exceptional service, we’d love to hear from you!

We are seeking for a passionate and dedicated Barista to join our team. The ideal candidate will have a love for coffee and a knack for providing exceptional customer service. As a Barista, you will be responsible for preparing and serving a variety of coffee beverages, maintaining a clean and organised. workspace, and ensuring an excellent experience for every customer who walks through the door. Qualifications - Previous barista experienced required. - Strong knowledge of coffee brewing techniques and espresso preparation. - Excellent communication and customer service skills. - Ability to multitask and work efficiently in a fast-paced environment. - Basic math skills for handling cash and transactions. - A passion for coffee and a desire to learn more about the craft.

Are you passionate about crafting exceptional coffee experiences? Do you thrive in a fast-paced environment where every cup tells a story? If so, we have an exciting opportunity for you! Mollica Italian Flavours is seeking a talented and dedicated Barista to join our team. As a Barista, you'll be the heart and soul of our cafe, creating delicious beverages and providing outstanding customer service to our valued guests. Responsibilities: Prepare and serve a variety of coffee beverages, including espresso drinks, pour-overs, and specialty drinks according to our recipes and standards. Provide friendly, efficient, and attentive service to all customers, ensuring a positive experience with each visit. Maintain cleanliness and organization of the cafe, including the coffee bar, equipment, and seating areas. Uphold food safety and sanitation standards, following proper procedures for handling and storing ingredients. Operate espresso machines, grinders, and other equipment with precision and care. Work collaboratively with team members to ensure smooth operations during peak hours. Assist with stocking and inventory management to ensure adequate supplies are available. Qualifications: Previous experience as a barista or in a similar role preferred, but not required. Strong customer service skills with a passion for creating memorable experiences. Ability to work in a fast-paced environment and multitask effectively. Excellent communication and interpersonal skills. Willingness to learn and adapt to new techniques and processes. Availability to work flexible hours, including mornings, evenings, weekends, and holidays. Benefits:

30-40 hours a week, £12.50-£13.50 per hour + cash tips, 2 days OFF. An opportunity to join a renowned Pancake Chain in High Holborn with more than 50 years of service and a Managment team with a proven track record for training and developing. Position available immediately SERVICE BAR ONLY (not dealing with customers) fresh teas and coffees milkshakes soft drinks alcoholic drinks maintained and cleaning the bar position available immediately

We are looking for an enthusiastic and hard working barista to join our team, we are a small coffee shop serving good coffee & foods

Love coffee? Are you a Top Barista? Then we want you! From the perfect espresso to a fabulous flat white, we are looking for passionate baristas who want to showcase their skills and love of coffee. If you want to be part of our fun, friendly and welcoming teams and put a smile on our customers face when they take their first sip of your delicious hand-poured coffee, then apply to be a Granger; Co. barista. So what do we give our brilliant baristas: - Exceptional Monthly incentives - Training at Allpress – offering both support and guidance - An extra day of holiday for every year of service after two years of working with the company - A real work-life balance – healthy minds & healthy hearts! - English courses provided – we support everyone - All meals are included when you are at work, which are fresh and wholesome - 50% staff discount for you to use within all five of our excellent restaurants Experienced barista's are what we’re gunning for but we also value: - Natural talent – we want people-people - An inspiring barista who raises the bar in customer service - A passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all five of our restaurants we demonstrate a family approach to nurturing our baristas and wanting to see them progress and succeed in our business. About Granger & Co. 25 years ago, in a sunny little corner cafe in Sydney, the global phenomenon of avocado toast and ricotta hotcakes first began. Self-taught Aussie cook Bill Granger opened his first ever café serving simple fresh flavours and light, healthy plates. Bill quickly earned himself a reputation for his original approach to dining - communal tables and lazy weekend breakfasts.