Wolfox

THE RESTAURANT Inspired by Japanese, Thai & Our local culinary cuisine and discipline - Our menus are designed to bring people together, whether over a shared dining or with our omakase menu experience, creating a sense of community and conviviality. With a focus on impeccable service and a commitment to excellence, our Asian Dining Restaurant promises to deliver a culinary adventure that will leave a lasting impression. COFFEE & BRUNCH A new destination for speciality coffee in the Covent Garden area crafted in the beautiful building at the corner of Savoy Court and Strand in the heart of London. With its relaxed atmosphere, Wolfox is the perfect place to brunch while taking in the distinguished views of fast moving London. We open at 9am everyday and Service brunch til 12pm We believe in the power of coffee to bring people together – A perfectionist culture blending craftsmanship and innovation to create the finest quality coffee Since 2017, WOLFOX has been distilling the unique culture of craftsmanship into every cup of coffee. The finest quality beans are taken on a journey from seed to sip, and precision roasted under the watchful eye of our coffee masters for an exceptional flavour. Title of Position: Receptionist Location: Central London Role: Receptionist part time Must work Thursdays, Sundays 18/24hrs per week Pay: Competitive; £13 to £14 per hour according to experience Benefits: - competitive pay plus service charge. - Opportunities for career advancement. - discounts for employees. - Inclusive work environment. Responsibility: • To carry out all duties assigned by the Group Reservations Manager and Duty Manager • To ensure the smooth running of all functions of the reception desk • To allocate tables in the most efficient way possible to maximise bookings • To re-confirm reservations in accordance with Wolfox booking policy • To greet customers in a polite and efficient manner and to show them to their tables promptly. • To ensure that a base of regular customers is rapidly established and maintained by personal contact and customer recognition • To consider the customer’s satisfaction at all times by acting on customer’s requests promptly and efficiently • To handle minor customer complaints efficiently and courteously within the guidelines laid down by the Manager and to tactfully refer more serious customer complaints to the Manager/Floor Manager • To ensure that the reception desk and reception area is always clean and immaculately tidy • To ensure the Menus, allergy menus and wine lists are up to date and ensure their cleanliness prior to each service. • To ensure that you are always punctual for your shifts and properly presented as specified in the staff manual and dress code • To ensure you have a full working knowledge of Wolfox Restaurants as specified in the staff handbook. • To become familiar with the hygiene and Health and Safety policy and to ensure, by good housekeeping. • To bid farewell to all customers as they leave • To maximize sales by being able to make informed recommendations and suggestions to guests Skills and Personal attributes required • Communication skills • Customer service centric • Drive and energy • Building working relationships • Team player • Problem-solving

We believe in the power of coffee to bring people together – A perfectionist culture blending craftsmanship and innovation to create the finest quality coffee Since 2017, WOLFOX has been distilling the unique culture of craftsmanship into every cup of coffee. The finest quality beans are taken on a journey from seed to sip, and precision roasted under the watchful eye of our coffee masters for an exceptional flavour. We are now searching for experienced baristas with a love for coffee and the ability to effectively communicate our brand to customers. Title of Position: Barista Location: Central London Role: Barista full-time and part time Pay: Competitive; £12 to £14 per hour according to experience Benefits: Opportunities for career advancement. discounts for employees. Inclusive work environment. Responsibility: Create and serve speciality coffee drinks with skill. Make sure the clientele has a good experience. Keep the café spotless and adhere to the rules. Keep abreast of coffee trends. Respond to consumer questions in a professional manner. Requirements: verified experience as a high-end barista. strong sense of coffee and expertise in creating lattes. Outstanding communication and excellent service. Weekends are included in the flexible schedule. A plus is having barista certification.

We believe in the power of coffee to bring people together – A perfectionist culture blending craftsmanship and innovation to create the finest quality coffee Since 2017, WOLFOX has been distilling the unique culture of craftsmanship into every cup of coffee. The finest quality beans are taken on a journey from seed to sip, and precision roasted under the watchful eye of our coffee masters for an exceptional flavour. We are now searching for experienced baristas with a love for coffee and the ability to effectively communicate our brand to customers. Title of Position: Barista Location: Central London Role: Barista full-time 40-48 hours per week with two days off Pay: Competitive; £12 to £14 per hour according to experience Benefits: - competitive pay plus service charge. - Opportunities for career advancement. - discounts for employees. - Inclusive work environment. Responsibility : - Create and serve speciality coffee drinks with skill. - Make sure the clientele has a good experience. - Keep the café spotless and adhere to the rules. - Keep abreast of coffee trends. - Respond to consumer questions in a professional manner. Requirements : - verified experience as a high-end barista. - strong sense of coffee and expertise in creating lattes. - Outstanding communication and excellent service. - Weekends are included in the flexible schedule. - A plus is having barista certification.

We believe in the power of coffee to bring people together – A perfectionist culture blending craftsmanship and innovation to create the finest quality coffee Since 2017, WOLFOX has been distilling the unique culture of craftsmanship into every cup of coffee. The finest quality beans are taken on a journey from seed to sip, and precision roasted under the watchful eye of our coffee masters for an exceptional flavour. We are now searching for experienced breakfast waiters/waitress with a love for coffee and the ability to effectively communicate our brand to customers. We recently introduced a new breakfast menu at our Wolfox Savoy location, which is influenced by Asian culture and traditional French and British cuisine. Title of Position: Breakfast Waiter / Waitress Location: Central London Role: Breakfast Waiter / Waitress full-time 40-48 hours per week with two days off Pay: Competitive; £12 to £14 per hour according to experience Benefits: - competitive pay plus service charge. - Opportunities for career advancement. - discounts for employees. - Inclusive work environment. Responsibility: - Create and serve speciality coffee drinks with skills. - Make sure the clientele has a good experience. - Keep the café spotless and adhere to the rules. - Keep abreast of coffee and breakfast trends. - Respond to consumer questions in a professional manner. - Be confident with the breakfast menu Requirements: - verified experience as a high-end waiter. - strong sense of coffee and bakery products. - Outstanding communication and excellent service. - Weekends are included in the flexible schedule. - A plus is having barista certification.

Fine-Dining experience required WOLFOX presents the vivid flavours of Japan and Thailand in a surreal atmosphere that marries the serenity of Asia with the flamboyance of London West End THE MENU Inspired by Japanese & Indonesian culinary discipline - Our menus are designed to bring people together, whether over a shared dining or with our omakase menu experience, creating a sense of community and conviviality. With a focus on impeccable service and a commitment to excellence, we promise to deliver a culinary adventure that will leave a lasting impression. WOLFOX presents the vivid flavours of Japan and Thailand in a surreal atmosphere that marries the serenity of Asia with the flamboyance of London West End PRIVATE DINING Our Asian Dining offers two beautiful private dining rooms which can be used individually or combined to suit your event requests. Perfect for business and social events; seated lunches, dinners with the capacity to host a variety of private events including cocktail receptions, press conferences, product launches, fashion shows and weddings. We believe in the power of coffee to bring people together – A perfectionist culture blending craftsmanship and innovation to create the finest quality coffee Since 2017, WOLFOX has been distilling the unique culture of craftsmanship into every cup of coffee. The finest quality beans are taken on a journey from seed to sip, and precision roasted under the watchful eye of our coffee masters for an exceptional flavour. We are now searching for experienced waiters/waitress. We recently introduced a new breakfast lunch and dinner menu at our Wolfox Savoy location, which is influenced by Asian culture and traditional French and British cuisine. Title of Position: Waiter / Waitress Location: Central London Role: Waiter / Waitress full-time 40-48 hours per week with two days off Pay: Competitive; £13 to £16 per hour according to experience Benefits: - competitive pay plus service charge. - Opportunities for career advancement. - discounts for employees. - Inclusive work environment. Responsibility: - Make sure the clientele has a good experience. - Keep the restaurant spotless and adhere to the rules. - Keep abreast of coffee and breakfast trends. - Respond to consumer questions in a professional manner. - Be confident with the breakfast menu Requirements: - verified experience as a high-end waiter. - strong sense of Asian dining cuisine. - Outstanding communication and excellent service. - Weekends are included in the flexible schedule. - A plus is having WSET certification.

Fine-Dining experience required WOLFOX presents the vivid flavours of Japan and Thailand in a surreal atmosphere that marries the serenity of Asia with the flamboyance of London West End THE MENU Inspired by Japanese & Indonesian culinary discipline - Our menus are designed to bring people together, whether over a shared dining or with our omakase menu experience, creating a sense of community and conviviality. With a focus on impeccable service and a commitment to excellence, we promise to deliver a culinary adventure that will leave a lasting impression. WOLFOX presents the vivid flavours of Japan and Thailand in a surreal atmosphere that marries the serenity of Asia with the flamboyance of London West End PRIVATE DINING Our Asian Dining offers two beautiful private dining rooms which can be used individually or combined to suit your event requests. Perfect for business and social events; seated lunches, dinners with the capacity to host a variety of private events including cocktail receptions, press conferences, product launches, fashion shows and weddings. We believe in the power of coffee to bring people together – A perfectionist culture blending craftsmanship and innovation to create the finest quality coffee Since 2017, WOLFOX has been distilling the unique culture of craftsmanship into every cup of coffee. The finest quality beans are taken on a journey from seed to sip, and precision roasted under the watchful eye of our coffee masters for an exceptional flavour. We are now searching for experienced waiters/waitress. We recently introduced a new breakfast lunch and dinner menu at our Wolfox Savoy location, which is influenced by Asian culture and traditional French and British cuisine. Title of Position: Waiter / Waitress Location: Central London Role: Waiter / Waitress full-time 40-48 hours per week with two days off Pay: Competitive; £13 to £16 per hour according to experience Benefits: - competitive pay plus service charge. - Opportunities for career advancement. - discounts for employees. - Inclusive work environment. Responsibility: - Make sure the clientele has a good experience. - Keep the restaurant spotless and adhere to the rules. - Keep abreast of coffee and breakfast trends. - Respond to consumer questions in a professional manner. - Be confident with the breakfast menu Requirements: - verified experience as a high-end waiter. - strong sense of Asian dining cuisine. - Outstanding communication and excellent service. - Weekends are included in the flexible schedule. - A plus is having WSET certification.

Get the opportunity to work in a very friendly and motivating environment with chances of professional growth and incentives. Your duties will include greeting guests on arrival, direct them to their tables, organize reception desk, attend cloakroom, answer phone calls and ensure floor plan is appropriately organized on top of shadowing Reception Manager duties.

Full time & Full flexibility required Description Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: - Greet and welcome guests with warmth and professionalism. - Manage reservations, ensuring accurate and efficient table assignments. - Coordinate with the service team to ensure a seamless dining experience. - Answer phone calls and inquiries, providing information and assistance. - Maintain the reception area, keeping it clean and organized. - Uphold the highest standards of service and guest satisfaction. Requirements: - Previous hospitality/customer service experience. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to multitask in a fast-paced environment. - Positive and friendly demeanour. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

This role demands a candidate with a hospitality background and proficiency in customer service. We are looking for an individual that has worked with SEVENROOMS and OPENTABLE. Duties encompass managing phone calls, emails, and face-to-face interactions, along with guiding guests to their tables and providing menus, all while ensuring exceptional customer service standards are upheld.

YOUR JOURNEY WITH US STARTS HERE...... Welcome to our family As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe. The impact you’ll make No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence. What we’re looking for A warm, people-oriented demeanour A team-first attitude A gift for paying attention to the smallest details Positive outlook and outgoing personality Flexibility, problem-solving skills, and multi-tasking ability Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns Answer, respond to and process all guest calls, messages, questions, or concerns Give guests information and directions regarding property and local areas of interest Process check-outs and resolving any disputed charges Confirm reservations and cancellations, running daily reports on the number of arrivals and departures This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. MUST HAVE RIGHT TO WORK IN THE UK

Feya Café is seeking a friendly and professional Hostess to welcome guests and manage seating arrangements. The Hostess will greet customers with a warm smile, provide accurate wait times, and ensure a positive experience for all patrons. Responsibilities: • Welcome guests as they arrive at Feya Café and provide friendly assistance. • Manage seating arrangements and maintain an organized waiting list during peak hours. • Communicate wait times effectively to customers and update them on table availability. • Assist with taking reservations and coordinating with the kitchen and serving staff. • Provide menus and answer basic questions about the café’s offerings. • Monitor the lobby area to ensure cleanliness and a welcoming atmosphere. • Collaborate with café staff to ensure smooth operations and exceptional customer service.

Restaurant receptionist/ host/hostess-Experienced-full time Fish! Restaurant in Borough Market is looking for an experienced and enthusiastic restaurant host/ess. Please note that we can only consider applicant with Restaurant Receptionist experience at least 2 years ! We are looking for someone who has great knowledge of how to handle a busy, high volume service, someone who enjoys working in a fast paced service, can work independently and in team. The restaurant is a brasserie style, counts 110 seats inside and 40 outside. We are open every day and welcome around 2500 guests weekly. The service style is casual and friendly but professional and efficient. For the role you will need: -Availability to work full time, as per weekly rota. -Minimum 2 years previous restaurant receptionist/host experience in a high volume service -Highly organized nature with great attention to details -Knowledge of Opentable booking system -The ability to handle high volume customers flow -Some computer skills,knowledge of excel-word documents. -A welcoming manner -Great team player with strong communication skills The core functions for the role are as follows: -Management of online( Opentable) walk-in and phone reservations, party reservation organizing. -Daily admin of menus, reservations-using word&excel documents. -Responsible for welcoming guests to the restaurant, seating reservations and walk ins, -Dealing with all requests and queries in an efficient and professional manner whether face to face or over the telephone or in emails. -Follow the opening,closing and daily duties procedure. What the company offers to you: -Full time hours, earnings £14 / hours including tronc. Plus tronc bonus on top of hourly wage -Monthly payment with early access via Wagestream -Various weekly rota of double&single shift, 2-3 days off. -Staff drink and meal when in duty -Uniform -£500.00 Refer a Friend bonus -50% discount when dining with us pus 20% family discount -Pension scheme -28 days holiday ( inc bank holiday), increasing with length of service -Be a part of bubbly Borough market’s spirit All applicants must be eligible to work in the UK and must obtain a Share Code prior to application.

Modern restaurant in the City looking for a Receptionst with hospitality background at the Ivy City Garden restaurant. You’ll be the first and last person our guests see when they visit. That’s why you’ll need an unflappable personality, good communication skills and a flair for teamwork. We’re looking forward to work with you !

Our People: Join Us When you’re an interesting person, finding an interesting career helps you grow. Native is here to support, lead, & challenge you in your next steps. We bring magnetic people together who do what they love & do it with passion, helping to create a welcoming space for guests, & providing service with a soul. We are excited to be part of a company culture that values radical inclusivity, & is keen on green & where we want your personality to shine. Join the team & be part of our journey!! Right now we are looking for a skilled Receptionist/ Customer Service Agent for our small property in Marylebone area. What the job entails? Every day is different. You will play a crucial part in the delivery of the guest experience. The role will be the first point of contact for our guests and will work to personify the brand, act as an expert on the neighbourhood and deliver a consistent, welcoming experience for all guests. You’ll be fundamental in creating a superb first and lasting impression of our property and central in creating the Native identity. You’ll bring positive energy to each conversation, resolve issues quickly and effectively and make everyone feel welcome and appreciated. Experience: ·Demonstrable experience of working in a customer-facing role ·Experience of working within the hotel / hospitality / travel sector ·Strong, proven track record of delivering exceptional guest service ·Excellent written and spoken English ·Computer literate - solid experience of working with Microsoft office packages and in-house reservation/operating systems Skills and Abilities: ·Excellent relationship building skills, both with entirely new and long term guests. ·Efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature. ·Works exceptionally well within a team dynamic and contributes to an established open culture. ·Ability to build positive and productive working relationships with colleagues across Native. ·Ability to follow company policies and procedures ·Excellent communications skills, demonstrating the ability to liaise effectively & efficiently with people from diverse cultures, backgrounds and work levels. As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us: - 6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester. - Friends & Family discount on Native stays. - 6 days Company Sick Pay / year - Cycle to work scheme. - Number of Holidays increasing with years of service (1 day per year). - Meals on duty - Employee of the month perks - Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.