Counter Manager

Looking for a Supervisor for our Fine Dining Restaurant Santo Mare in the heart of Marylebone Supervisor will be responsible for managing the workflow of the team by assigning tasks, supporting staff, monitoring results and reporting to senior management. You will contribute to the efficiency of the restaurant by reviewing and improving processes and setting targets for the team. Full time position, start immediately Salary will be £17 per hour , plus cash tips plus incentives You must have experiences in the same position or similar If you speak Italian is a plus. You need to have right to work in UK . Please contact me if you think you are the right candidate, no time wasters.

Looking for a Supervisor for our Restaurant Osteria Napoletana at Notting Hill W11. Supervisor will be responsible for managing the workflow of the team by assigning tasks, supporting staff, monitoring results and reporting to senior management. You will contribute to the efficiency of the restaurant by reviewing and improving processes and setting targets for the team. Full time position. £16 per hour based on experiences. You must have experiences in the same position or similar If you speak Italian is a plus

About the job Purpose To achieve food and beverage revenue, profit and customer satisfaction goals by maintaining a clean, sanitized kitchen and managing the stewarding area. Areas of Responsibility Develop and implement strategies for purchasing area aligned with the company’s food and beverage objectives. Create an environment for employees aligned with the company culture through constant communication and reinforcement. Develop and implement strategies for attracting and retaining employees. Deliver the company experience for guests and employees. Communicate and reinforce the service vision for the hotel to supervisors and employees. Create an environment at the hotel designed to stimulate all senses through personal services, amenities and experiences provided by employees. Ensure that the hotel delivers the company experience by reviewing hotel operations from the customer’s perspective as well as from a business perspective. Keep current on pulse of the guests, constantly seeking opportunities to follow up on their experience. Provide employees with the tools and environment they need to deliver the company experience. Develop and implement strategies and practices that support employee engagement. Support the luxury dining experience by maintaining supplies for food and beverage service. Maintain par levels of stock; complete requisition for additional supplies as appropriate. Maintain and research pricing for all purchased goods. Maintain all records needed for accounting. Maintain all specifications and update them in conjunction with the chef on a constant basis. Insure that all goods required to run the F&B department are available when necessary. Schedule employees based upon forecasted volumes. Manage the operation of the purchasing department; train employees on proper goods receiving and storage methods. Check the proper operation of the dish machine/cleaning equipment daily. Keep purchasing and storage areas clean and organized as per the chef’s standards. Success Factors Focus on the customer: Seek to understand the internal/external customer and meet the needs of both the customer and the company. Drive for results: Work to achieve high levels of personal and organizational performance in order to meet or exceed objectives. Foster teamwork: Work well in a team environment and motivate teams to sustain exceptional levels of performance. Improve continuously: Constantly assess and adapt to current practices to perform a task better, faster or more efficiently. Attend to detail: Ensure that data is accurate and work is thorough, meeting the highest standards. Build strong relationships: Foster trust and cooperation among coworkers, customers and suppliers; develop and sustain personal contact in order to provide mutual benefit. Share information: Provide information so that coworkers, customers and suppliers understand and can take action. Key Skills and Requirements Delegation: Assign tasks using such techniques as needs analysis, individual skills assessment, objective setting and communication. Organization: Demonstrate ability to proactively prioritize needs and effectively manage resources. Performance management, supervisory: Demonstrate ability to relate to, communicate with and motivate employees to sustained high performance and quality levels. Planning: Skilled in determining whether tasks should be attempted, identifying the most effective way to complete the task, and preparing to overcome expected difficulties. Three to four years’ management experience in hotel purchasing operations. High school diploma. Department: Purchasing The company In 1931 a long-sought dream became reality. Giuseppe Cipriani opened the doors to Harry's Bar. In a discreet stone building perched along a canal just off Piazza San Marco in Venice, he created a timeless and impeccably appointed establishment. His concept was to serve others as you would want to be served yourself. His vision of simple luxury came to touch the souls of people all over the world. At Harry's Bar in Venice, all clients are treated like royalty. Simple elements such as true service and devotion have elevated Harry's to legendary status. In fact, in 2001, the Italian Ministry for Cultural Affairs declared Harry's Bar in Venice a national landmark, a unique honor bestowed not for the establishments's décor or furniture, but for its witness to the events of a century in Venice. The secret of Cipriani isn't about what can be seen or touched, but what can be felt and sensed. It is intangible but palpable. It can't be patented, but even after eighty- two years it hasn't been duplicated by others. Four generations of Cipriani have grown a single restaurant, into a world renowned hospitality brand still recognized for its distinguished venues and service all over the world.

About the job Company Description We’re looking for an experienced Head of Revenue to join our Revenue Management team at Ennismore and play a crucial part in developing the commercial strategy of The Hoxton in the UK & Ireland! Reporting into the Regional Director of Revenue, you’ll take ownership for the revenue strategy of several key properties within the region to maximize room revenue through the management of room inventory, pricing, market segmentation, and channel mix, in addition to assisting on a wide range of projects, like system builds, opening strategy, and property level trainings. You will act as reference within the team on all things Revenue management and deputise for the Regional Director whenever necessary. The UK Revenue cluster for The Hoxton will soon comprise 6 unique properties (4 in London, Edinburgh and Dublin), with a total of 1,200 bedrooms, 10 concept restaurants and 5 Apartments (our unique meetings & events concept). Opening in Summer 2025, The Hoxton Edinburgh will be our first property in the Scottish capital, followed by another exciting opening in Dublin in late 2025. Job Description What you'll do… With the support of the Regional Director of Revenue, you will take ownership for the revenue strategies of your assigned properties. You will develop and implement strategic commercial plans, together with the General Manager & Director of Sales, to drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are being met. Effectively incorporate the revenue management philosophy of exceeding our fair share from three key perspectives, Mind Share, Market Share, Channel Share, in all aspects of revenue management, sales, marketing, and operations. Chair the weekly Revenue Meeting for your assigned property(ies) to collaborate on revenue management, sales, and marketing strategy with the hotel and support teams. Ensure to understand the impact of decisions on operations and profitability. Support additional hotels within your assigned region with revenue/sales/marketing processes, systems management, pricing, strategy, and reporting. Regularly collaborate with General Manager and Sales, Brand and Digital teams on high level strategy decisions across market segments and distribution channels. Ensure that our current systems and processes meet group requirements and are adjusted appropriately to support the business. Responsible for weekly, monthly, and ad-hoc data analysis and reporting. Identify and report on actions taken with regards to important trends (i.e. pace, group pace, booking window, booking channel, etc.). Responsible for achieving room revenue goals (budget, RevPAR Index etc.) with a focus on profitability. Prepare annual hotel revenue budget and maintain ongoing results analysis. Prepare monthly forecasts with a daily breakdown of occupancy/rate and market segment mix along with ongoing results analysis. Monitor competitors’ products and revenue management practices. Also monitor new hotel development and local market demand generators. Maintain strong relationships with third-party partners including OTA market managers. Oversee channel management including rate loading and inventory management. Responsible for the continued usage and maintenance of the Revenue Management System. Responsible for forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system. Qualifications What we're looking for... You must be technically skilled with a strong understanding of systems and hotel operations. Opera Cloud or V5, IDeaS G3 RMS, and Travelclick CRS experience is preferred. Previous experience as a Revenue Manager in a hotel or cluster environment is required. London experience is preferred. You take ownership, solve problems, and make effective decisions. You are a quick learner, have a growth mindset and are up for doing things differently and trying (almost) everything once. You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines. You’re looking for a place where you can be you: no clones in suits for us. Just like us, you leave your ego at the door and help get things done. You want to be part of a team that works hard, supports each other, and has fun along the way. You are fluent in English. If you speak another language even better but not required. Additional Information What’s in it for you… The opportunity to join an exciting hospitality brand, develop your revenue and leadership skills and have a real impact on the success of your assigned hotels. Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands. Great discounts and free stays across the entire Ennismore family (which you get to keep even if you decide to leave us!) A competitive package and plenty of opportunity for development. Department: Revenue Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

Duty Manger required for a new pub opening in Tottenham. We will be a busy local Pub serving a rotating selection of craft Beer, great food and cocktails, with a massive Garden area. We are looking for someone who passionate about the hospitality industry, great service and craft beer. We are a small growing pub company that will be looking to open new sites and offer the opportunity to grow and progress with the company.

🍷🧀 Job Opportunity at Rind – Join Our Cheese, Wine & Charcuterie Family! 🧀🍷 Are you passionate about cheese, curious about wine, and obsessed with a good grazing board? We’re looking for someone who’s just beginning their journey into the world of wine and wants to grow with us at Rind – our neighbourhood cheese, wine and charcuterie bar & deli. Whether you’re already a flavour fanatic or just starting to explore what makes a Comté sing with a splash of chilled Chenin, we’d love to hear from you. About You: You love cheese, charcuterie and all things delicious. You’re keen to learn more about wine – no need to be an expert (yet!). You’re friendly, enthusiastic and enjoy chatting to customers about food & drink. You’re up for rolling your sleeves up in a small, busy team and making things happen. Hospitality and retail experience is an essential . What You’ll Do: Serve guests in our cosy bar and deli – offering wine pairings, cheese boards and good vibes. Learn about our producers, products, and stories behind them. Help prepare simple deli items, restock shelves, and keep the space looking sharp. Be part of tastings, training and events as we grow together. Ordering, stocks, staff training, costs, rotas etc Why Join us ? We’re a small, independent business with big plans and a love for proper produce. If you’re passionate, curious, and want to learn and develop in the world of cheese and wine – we’ll support you every step of the way.

Ready to grow into a GM - and grow others as you grow? We’re looking for an experienced Assistant Manager who wants to become a General Manager - and is passionate about developing others too. You’ll work closely with our leadership team to grow into running your own site, while supporting and coaching the team around you to be their best. WHO IS CHUKU’S: We’re an award-winning Nigerian tapas restaurant serving up an immersive cultural dining experience with a vibrant atmosphere. Backed by Beyoncé’s foundation, we’ve been featured in Vogue, BBC and Sky. At Chuku’s, we believe in new possibilities, support each other, and value everyone. If you’re people-first, growth-minded and love hospitality, you’ll thrive here. WHAT WE OFFER ✨ Fast-track to GM role 🍛 Free food every shift 💥 Regular team socials (e.g. paintballing) 🕛 No double shifts 🎂 Birthday gift voucher 🍴 Staff discounts when you dine in 🏆 Work at one of London’s Top 100 Restaurants YOU’RE WHO WE’RE LOOKING FOR IF YOU: ✅ Have experience as an Assistant Manager leading a team ✅ Love hospitality and bring energy to the floor ✅ Enjoy coaching people & building strong culture ✅ Think commercially and are confident hitting targets 📍 Location: Seven Sisters, N15 💰 Salary: £13.75–£14.50 p/hr 🕒 Contract: 35–40 hrs/week

Hola! Condesa is an independent, vibrant tapas bar nestled in the heart of Covent Garden. We’re currently on the lookout for passionate and friendly waiting staff to join our close-knit team. If you enjoy great food, thrive in a lively atmosphere, and love providing warm, attentive service, we’d love to hear from you!

Are you an experienced and passionate leader ready to manage some of London's most beloved Italian restaurants?** La Mia Mamma** is seeking a dedicated Restaurant Manager to oversee operations, lead our team, and ensure an exceptional dining experience for every guest. La Mia Mamma is more than just a restaurant; it’s a unique culinary journey. Our concept delivers authentic Italian regional cuisine, prepared and served by real Italian mammas flown in directly from Italy. Responsibilities: - Oversee day-to-day operations and ensure the highest standards of service. - Lead, motivate, and train the team to create a cohesive and effective workforce. - Manage staff schedules and handle recruitment as needed. - Maintain and enhance customer satisfaction by addressing feedback and implementing improvements. - Coordinate with kitchen staff and suppliers to ensure smooth service flow and product quality. - Monitor financial performance, including budgets, sales, and cost control. - Uphold health, safety, and hygiene standards in all restaurant activities. Key Skills: - Proven experience in restaurant management. - Strong leadership and team-building skills. - Excellent communication and interpersonal abilities. - Customer-focused mindset with a passion for exceptional service. - Strong problem-solving and decision-making capabilities. - Financial acumen to manage budgets and control costs. - Ability to work under pressure and maintain composure in a fast-paced environment. - Knowledge of Italian cuisine and culture is a plus. Benefits: - Salary range £38K-£50k depending on experience (incl. service charge) - Opportunities for career growth within our expanding group. - Comprehensive training and professional development in Italian hospitality. - Supportive and dynamic team environment. - Staff meals and discounts at all our restaurants.

At Honi Poke, our General Managers are the heart of the shop, energising the team, delighting our guests, and ensuring we serve fresh, feel-good food every day. As a General Manager, you’ll be accountable for the business performance of your shop. Core Responsibilities: - Build a profit plan that keeps People, Hospitality, and Quality front and centre. - Manage controllable costs like labour and waste to hit targets. - Use KPIs to drive shop performance through regular review and team development. - Work closely with your Area Manager to continuously improve performance. - Oversee stock control and inventory management to ensure availability and minimise waste. This is You: - A confident communicator who leads with honesty and energy. - Detail-focused, spotting the small stuff that makes a big impact. - Comfortable working across all roles, from mise en place to leadership. - A true team builder who brings people together and earns their trust. - Passionate about food, service, and creating a great place to work. - Entrepreneurial, solutions-driven, customer-obsessed, and calm under pressure. - Always listening, learning, and helping others grow. If you’re reading this and thinking, “This is me”, we’d love to hear from you. Get in touch and let’s talk!