Customer Service Manager
📍 Location: Romford, RM1
🏢 Company: B2B Educators UK
💷 Salary: £38,500 – £42,000 per year
🕒 Full Time | Monday to Friday
🚀 Immediate Start Available
Job Description
We are looking for a professional and motivated Customer Service Manager to join our growing team in Romford.
The successful candidate will oversee daily customer service operations, student support, office administration, and staff coordination while maintaining excellent customer satisfaction standards.
This is an excellent opportunity for someone with strong leadership, communication, and organisational skills.
Responsibilities
- Manage customer service and front office operations
- Handle customer and student enquiries professionally
- Supervise reception and administrative staff
- Resolve complaints and provide effective solutions
- Maintain records, reports, and office systems
- Support admissions and business operations
- Ensure high customer satisfaction and professional standards
- Assist with marketing and student recruitment activities
Requirements
- Previous experience in customer service or management preferred
- Excellent communication and organisational skills
- Good computer and administration skills
- Ability to work in a busy office environment
- Professional appearance and positive attitude
- Education or training sector experience is an advantage
Benefits
✅ Career progression opportunities
✅ Friendly and professional environment
✅ Training and support provided
✅ Performance based growth opportunities
Interviews tomorrow
- Experience
- Required
- Employment
- Full-time
- Schedule
- Monday-Friday 10am to 6pm
- Salary
- £38,500 – £42,000 yearly
- Starting time
- Immediate start!
43 Market Place, RM1 3AB, Romford
Education • 1-10 Employees
Hiring on JOB TODAY since October, 2024
At B2B Educators UK ,We are dedicated to providing world -Class Education that equips Students with the Skills and Knowledge .We offer a diverse range of Programs tailored the needs of both Local and International Students.
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