Front of House Assistant - Bella Luxe Haus

This position is fully office-based (non-hybrid) and offers high flexibility. Whether you are looking for full-time or part-time hours, we can accommodate your schedule. Please note that shifts may include weekends depending on office needs. Pay: £18 per hour Key Responsibilities • Front Desk Management: Greeting visitors, answering phone calls, and managing incoming/outgoing mail., • Administrative Support: Assisting with filing, data entry, and organizing office supplies., • Office Maintenance: Ensuring meeting rooms and common areas are tidy and prepared for use., • Scheduling: Coordinating appointments and managing office calendars. Requirements To be successful in this role, you must meet the following criteria: • Language Skills: Fluency in English plus at least one other European language., • International Background: This role is specifically tailored for non-native UK residents., • Work Eligibility: You must hold a valid EU passport or have settled/pre-settled status (EU residency) with the right to work in the UK., • Reliability: A professional demeanor with excellent communication skills., • Availability: Willingness to work a flexible schedule, including weekends. Why Join Us? • Competitive hourly pay of £18/hour., • Flexible working hours—choose between full-time or part-time., • A vibrant, international office environment in the heart of London.

Location: London, UK Job Type: Full-time Salary: £13.01 per hour About the Role We’re looking for a proactive and organised Administrative Assistant to join our team in London. In this role, you’ll handle customer enquiries via messaging, email, and occasional phone calls, while supporting the team with general day-to-day administrative tasks to keep everything running smoothly. Key Responsibilities • Respond to customer queries through messaging platforms, emails, and phone, • Maintain accurate records and databases, • Assist with scheduling, document preparation, and general admin support, • Work closely with other team members to ensure smooth operations, • Complete ad-hoc administrative duties as needed What We’re Looking For • Strong written and verbal communication skills, • Friendly, professional, and organised, • Previous admin or customer service experience is a plus, • Confident using Microsoft Office and other digital tools, • Able to manage multiple tasks and work independently About Us We’re a growing London-based company focused on delivering excellent service and support. Our team values professionalism, teamwork, and a positive work environment. Apply now!

Location: Remote Contract Type: Full-time (30 day initial contract) Hours: 9:00 AM - 6:00 PM (Monday - Friday) Pay: £12.89 per hour (Overtime at 1.5x Saturday 1.5x Sunday 2x) Start Date: Immediate About the Role We are hiring for a Remote Receptionist role on behalf of our client, a UK-based lettings company focused on delivering a smooth, professional experience for both landlords and tenants. This is a full-time phone-based role with light admin work. It is fully remote and ideal for applicants who are polite communicators and reliable team players. Role Overview As a Receptionist you will be the first point of contact for callers. Your job is to answer the phone politely, help with basic queries, and forward calls or messages to the appropriate team. If the relevant person is unavailable, you will take accurate notes and ensure they receive the message promptly. No prior experience is required and full support will be provided. Key Responsibilities • Answer inbound calls in a polite and professional manner, • Help with general queries or transfer the call to the appropriate team, • Take clear and accurate notes when a transfer is not possible, • Forward messages and caller information internally, • Maintain a helpful, calm tone across all interactions, • Carry out light admin tasks such as logging calls and passing messages What We Are Looking For • Friendly and confident phone presence, • Reliable and organised with good attention to detail, • Comfortable handling multiple calls during a shift, • Quick to learn and follow instructions, • Capable of basic admin tasks including note taking and message logging, • Calm and professional even under pressure What You Need • A working phone and computer or laptop with internet, • A quiet, private space to work from home, • A polite, clear telephone manner, • Ability to take notes and communicate messages accurately, • Availability to start immediately and commit to the full 30 day contract Pay and Benefits • £12.89 per hour, • Time and a half for overtime and Saturdays, • Double pay on Sundays, • Full training and support provided, • Possibility of contract extension based on performance Working Hours • Core hours are Monday to Friday, 9am to 6pm, • Occasionally work may extend beyond 6pm or into weekends with enhanced pay, • Fully remote and phone-based How to Apply If you are friendly, reliable, and confident speaking on the phone, we’d love to hear from you.

• Communication Hub: Answering, screening, and forwarding incoming calls; handling general emails and queries., • Visitor Management, • Managing visitor sign-in processes, issuing security passes, and overseeing security protocols., • Administration: Managing correspondence (post/emails), filing, scanning, and data entry., • Scheduling & Booking: Booking meeting rooms, arranging appointments, and managing calendars., • Office Support: Ordering supplies, managing stationery, liaising with facilities management, and keeping the reception area clean and organized.

About OMA. OMA + AGORA opened in April 2024 in the heart of London’s thriving Borough Market. Two restaurants in one building, where OMA is inspired by the fishing villages and shores of the Greek isles and further Levant, and AGORA is inspired by the energy of Athens’s markets and streets. It is the latest project by dcco.[ SMOKESTAK, manteca ]. OMA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of our restaurant. We are proud to be an independent business grounded in a purely hospitality background, and we've had a brilliant first year - being awarded a first star and Opening of the Year 2025 [ Great Britain and Northern Ireland ] by Michelin, and ranked sixth at the National Restaurant Awards 2025. About the role. We are looking for an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome. The ideal candidate will have great communication and organisational skills with the ability to maximise space with great problem-solving skills and know how to keep cool under pressure. Experience using Seven Rooms is preferable but not essential. Responsibilities. • Manage all reservations, both via the general inbox and phone, in a professional and warm manner., • Facilitate a positive guest experience by being an ambassador for our brand, and welcoming first point of contact for all., • Manage stationery orders and storage of stock., • Work with the kitchen team to finalise menus for regular service and special events., • Support with booking in large groups and events., • Plan and manage floor plans to support a smooth flow of service and the functioning of our front of house team. Requirements. • Previous experience in a similar environment desirable by not essential., • Knowledge of Seven Rooms preferable., • Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant we do expect a strong command of the language in order to best interact with our team and guests., • Knowledge of basic computer software such as Microsoft 360 and Google Suite. We offer. • £1,000 every annual employment anniversary, • Monthly bonuses for top performers, • 50% staff discount on meals at each of our restaurants., • Cycle-to-work scheme, • Cost price wine through our suppliers., • International trips for top performers., • In-house training dedicated to your personal development., • Staff trip programme to meet farms, fish markets and vineyards., • We offer qualifications, including, WSET, health and safety, food training., • Company donations to charities our staff feel are close to home., • Whole team staff parties., • Wholesome staff meals, end of service drinks.

Executive Assistant – Hospitality Group (London Based) We are seeking a highly capable Executive Assistant to support senior leadership within a dynamic and fast-growing hospitality group. This role requires exceptional organisational skills, commercial awareness, and the ability to manage multiple priorities in an international, fast-paced environment. Key Responsibilities Provide high-level administrative and operational support to senior executives Manage complex calendars, travel arrangements, and international itineraries Prepare, assist in producing, and present financial analysis, management reports, and business plans Support budgeting, forecasting, and performance tracking across business units Coordinate projects across departments, ensuring timelines and deliverables are met Organise meetings, events, and executive communications Handle sensitive and confidential information with discretion Requirements Graduate of a top-tier university with a multidisciplinary diploma Strong analytical and reporting skills with high attention to detail Proven ability to multitask and prioritise in a demanding environment Flexible with working hours and available for international travel London-based with excellent written and verbal communication skills Proactive, adaptable, and commercially minded

RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are currently seeking a Receptionist to join our Front of House team at Oswald’s, with the opportunity to earn up to £47,000 p/a! Why work with us as a Receptionist? • Salary of up to £32,000 per annum + discretionary service charge, • 28 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with BUPA, • Private dental insurance with BUPA, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty, • And more! Working Hours: • 5 day working week between Monday – Saturday on a rota basis (seven shifts a week)., • Shifts will include evenings, flexibility is essential, • Bank Holidays and the Christmas period off – our venues are closed. What you will do: • Create a warm, professional, and welcoming first impression for all members and their guests, • Manage restaurant bookings and guest arrivals efficiently, handle phone calls and email enquires promptly and professionally, • Act as a key point of communication between members, guests, and departments, • Respond to inquiries and requests calmly while maintaining high service standards What are we looking for? • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Confident communicator with excellent organisational skills, • Discreet, reliable, and team-oriented, with a genuine passion for customer service, • The ability to multitask and remain calm under pressure in a fast-paced environment Bring your skills to the next level and provide unforgettable experiences to our members – apply today and become part of the team at Oswald’s.