Front of House Team Member - tease

Reports to: Retail Manager and Cluster Manager. We are seeking a reliable and dedicated Retail Assistant to joinour team at Ladurée Bicester Village kiosk, where you will play a key role in delivering an exceptional customer experience.

Zachary Daniels Retail Recruitment are working with leading brands across Bicester and want to speak with any. Retailers xwzovoh across the city are actively hiring and are looking for strong leadership, commercial a.

The Advocate Group are supporting an established premium retail brand in the search of an Assistant Store Manager to support the day-to-day operations of a high-performing store. Working closely with the Store Manager, you will help lead and motivate a customer-focused team, drive sales performance, maintain excellent store standards, and ensure smooth operational delivery. You will take responsibility for supervising staff, managing stock, supporting merchandising activity, and acting as the duty manager when required. Key requirements include: • Previous experience in a retail supervisory or management role, ideally within a fast paced premium brand environment, • Strong leadership, communication, and customer service skills, • Proven ability to drive sales and meet targets, • Confidence with stock control, cash handling, and store operations, • Ability to work flexible retail hours, including weekends and bank holidays, • Physically capable of regular heavy lifting as part of daily operations This is an excellent opportunity for an ambitious retail professional looking to take the next step within a quality-led, customer-centric business. For more details or to discuss how we can support your career, please get in touch with John, or click “Apply Now” to be considered. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassadors full and part time for our new Creed Boutique in Bicester Village, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Boutique Manager to join our new Boutique in Bicester Village tasked with overseeing our Creed Fragrance division. This role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products, and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂ Purpose of the role As a Boutique Manager, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors. • Sales Excellence & Stock Management: Strategically achieve sales targets and maintain optimal stock levels. Deliver exceptional customer service to create memorable experiences and foster brand loyalty. Uphold impeccable standards of visual merchandising in the Boutique • Relationship Management: Cultivate and maintain strong relationships with stakeholders, both internally and externally. Collaborate with external agencies to execute promotional activities effectively. Provide regular reports on sales performance and relevant activities. • Leadership and Motivation: Exemplify positive leadership qualities and promptly address any challenges within the team. Clearly communicate expectations and provide onging support and guidance. Collaborate with relevant parties to ensure the success of promotional initiatives. This role is responsible for every aspect of the day-to-day management of the Creed Boutique, achieving sales and service targets to achieve a standard of luxury retail excellence. ✂Line of Reporting Reporting directly to the Sales & Education Manager, the Boutique Manager is to ensure a seamless and exceptional customer experience. ✂Key Personal Qualities We are looking for individuals who: • Proven track record in retail sales and management, particularly within the luxury fragrance or beauty sector, • Exceptional leadership abailities and effective team management skills., • Extensive knowledge of luxury products, with a focus on fragrances., • Are highly organised team players with effective communication skills., • Demonstrate ability to exceed sales targets and drive business growth., • Strong organisational skills and proficiency in administrative tasks., • Familiarity with retail industry regulations and compliance standards., • Are eager to learn and share knowledge., • Demonstrate a proactive and flexible approach., • Exhibit excellent time management, organisational, and prioritising skills. Location This role is based in our Creed Boutique in Bicester Village. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding

✂ About the House of Creed Join The House of Creed at Bicester Village – A Unique Opportunity in Luxury Retail The House of Creed is proud to announce its new boutique in Bicester Village, a renowned shopping destination in the beautiful Oxfordshire countryside. As we expand into this vibrant retail community, we are seeking a passionate individual to join our team and help bring our artisanal fragrances and rich legacy to life. This is a unique opportunity to be part of a globally recognised brand, dedicated to excellence, craftsmanship, and bespoke service. If you are enthusiastic about luxury retail, love storytelling, and are excited about working in an iconic destination like Bicester Village, we invite you to apply and become part of The House of Creed’s legacy. Join us and be part of something truly special! ✂Role Overview The Luxury Sales & Operations Ambassador is a customer‑facing role responsible for delivering an exceptional, elevated customer experience while supporting the smooth day‑to‑day operations of the Boutique. Acting as a key brand representative, the role combines expert fragrance knowledge, fragrance storytelling, and operational excellence, ensuring the Boutique consistently reflects the standards of a luxury fragrance house. This is a permanent Luxury Brand Ambassador position within the business. To support the opening of the new Boutique at Bicester Village, the successful candidate will undertake a 6‑month assignment in the role of Luxury Sales & Operations Ambassador, carrying additional responsibility during the launch and initial trading phase for a period of 6 months. At the conclusion of the 6‑month period, the role will be formally reviewed and may result in one of the following outcomes, subject to business requirements and individual performance: • Revert to the permanent Luxury Brand Ambassador role, • Extension of the Sales & Operations assignment and responsibilities for a further defined period, • Confirmation of the Luxury Sales & Operations Ambassador role on a permanent basis ✂Key Responsibilities Sales & Customer Experience • Deliver an outstanding, personalised customer experience in line with luxury service standards, • Act as a brand ambassador, confidently communicating fragrance stories, ingredients, craftsmanship, and brand heritage, • Drive sales through bespoke fragrance consultations and tailored customer recommendations, • Build and maintain strong customer relationships to encourage loyalty and repeat visits, • Support daily Boutique operations, ensuring adherence to all operational policies and procedures, • Assist with stock management, including goods‑in processing, stock movements, and inventory accuracy, • Maintain impeccable Boutique presentation standards across fixtures, displays, and fragrance testers, • Support visual merchandising implementation in line with brand guidelines, • Open, maintain, and close the cash till each workday following store expectations., • Ensure compliance with health & safety, loss prevention, and operational controls ✂Additional Responsibilities During the 6‑Month Assignment • Support the operational setup and opening of the Bicester Village Boutique, • Assist with stock intake, system setup, and opening activities, • Support daily trading operations during the initial launch period, • Assist with sales performance monitoring and operational organisation, • Monitor and report any stock loss or damage in the Boutique or stockroom, • Act as a key support to the Boutique Manager and Assistant Boutique Manager to ensure luxury service standards are embedded from opening, • Work collaboratively with the wider Boutique team to create a refined and welcoming environment, • Support opening and closing procedures where required, • Assist with administrative tasks, including sales reporting and stock counts, • Participate in ongoing training to develop product knowledge and service expertise ✂Skills & Experience Experience in luxury retail, premium beauty, fragrance, fashion, or hospitality Strong interpersonal and communication skills with a passion for customer service Proven ability to deliver confident, personalised sales experiences High attention to detail and strong presentation standards Ability to balance customer‑facing responsibilities with operational tasks Flexibility to work weekends and peak trading periods Experience supporting store openings or retail operations Proficient use of email, CRM systems, stock management systems and MS Office ✂Personal Attributes Polished, professional, and welcoming manner Passionate about luxury, fragrance, and brand storytelling Organised, proactive, and adaptable Collaborative and supportive team player Discreet and professional when handling customer information ✂What We Offer A permanent position within a luxury fragrance brand A 6‑month enhanced responsibility assignment supporting a new Boutique opening Comprehensive training in luxury service and fragrance expertise Career progression opportunities within Boutique and luxury retail and operations management Styling allowance Desirable Product allocation and access to Brand and Group discounts Competitive Commission structure Paid Birthday Day off • Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Overview and purpose of role: As a Stock Assistant you will assist with stock processes for the business and support the wider Sales team. You will assist with and monitor in-going and out-going stock, plan deliveries and seasonal changes to the stockroom as well as perform stock takes and investigate discrepancies. You will communicate and escalate any stock issues or concerns to the management team. Key Responsibilities of the role: Service delivery • At Christian Louboutin, customer service can also be internal. We expect our stock team to deliver the best service to their main direct customer: sales team members will be able to deliver perfect client service only with the greatest support of the stock team., • Ensuring goods are received accurately, and inter-store transfers are processed correctly in a timely manner., • Meticulous and timely management of faulty/returned stock within the concession/boutique, escalating issues or concerns, where necessary., • Entering inputs and outputs in the stock control software Y2 ensuring on-going optimization of the stock and availability of the goods., • Organizing the storage space in order to have the best accessibility to the products., • Carrying out weekly consolidations requested by hierarchy, proceed end of season stock clearance in collaboration with the Regional Stock Coordinator., • Supporting Stock Controller by following stocks levels and informing key people if there is the necessity to reorder goods in order to avoid sold out., • Managing replenishment of goods and marketing tools alongside Stock Manager and cash team where appropriate., • Proactive in giving new and relevant propositions for stock optimization in order to avoid overstocking and sold out., • Supporting the Stock Controller and / or Concession/Boutique Manager when managing emergency situations (delays in deliveries, breakage, saturation, transfers…)., • Preparing and carrying out precise and rigorous fiscal and rotating inventories., • Assist with all receiving/shipping and inventory related paperwork, • Opening of the boutique/concession with security according to the needs and delivery schedules., • Manage and perform a weekly cycle count for stock within the online loan location, ensuring accurate stock levels and maintaining returns within the allocated time given., • Assist and support the retail team with ongoing training and operational awareness for the online business, returned items through online, processing of stock through Y2 and photo studio loans., • Build strong professional relationships with our host store to facilitate the online business, and develop those relationships to impact stock control within the business., • Meticulous and timely management of all stock being sold through the online business, ensuring all stock is physically checked and quality controlled before leaving the department., • Motivate staff to achieve the highest possible standards in the stockroom and commit to promoting best practice within the company., • Work effectively and perform multiple tasks to a high standard to cover both online role and current duties., • Actively striving to support sales team in achieving key performance indicators, in order to improve boutique/concession results and reaching individual and store targets., • Active and proactive, you will take all necessary initiative and respect carefully every single process to achieve theft and shrinkage company targets., • Demonstrating competent awareness of our overall business performance and the surrounding market/industry., • A proactive member of the team, working towards achieving tasks set and to meeting the store targets and goals., • Partnering effectively and collaboratively with all team members to contribute to a professional and rewarding workplace culture. In order to deliver the main responsibilities of the role, you will need the following skills: Technical skills: • Proven experience in a retail company; a plus if it’s in luxury or service environment., • Proven experience in stock handling, • English proficiency, • Proficient in Microsoft Outlook and Excel, • Knowledge of logistic software or at least adaptable quickly to new systems/processes., • Rigor and organization with a strong service orientation., • Excellent attention to detail, in order to support the needs of the business and to provide a polished and professional service., • Motivated and committed with a ‘can do’ positive attitude., • Able to meet the demands of a busy boutique/concession with high energy levels and determination., • Proactive, dynamic and have a willingness to learn and develop., • Must be comfortable with change and willing to adapt as required to the needs of the business., • Must be punctual and reliable, able to perform tasks within the required time-frames., • Must adhere to Company policies and procedures at all times and act with a sense of corporate responsibility, representing the brand appropriately at all times, including on social media., • Brand awareness – commitment to Christian Louboutin as a brand and technical knowledge which is utilized in stock control to identify faulty product or potential issues, • Problem solving – ability to use their knowledge to make good, clear decisions about stock control. Ability to confidently deal with issues surrounding deliveries, transfers, stock takes and events, • Reporting and administration – strong administrative skills, ability to complete weekly stock reports to management accurately and meet deadlines, • Open-minded to diversity internally and externally – ready to work with different people with respect and without bias., • Team player – able to collaborate with positivity, open-minded and fun. As a company, we are dedicated to fostering the learning and development of every team member. Our commitment lies in cultivating internal talent, and we actively collaborate to deliver a personalised training experience that aligns with individual strengths, motivations, and areas for growth. Our Business: Christian Louboutin opened his first boutique in Paris in 1992. An artist and craftsman with a true passion for shoes, his designs are unique and instantly recognizable, thanks in part to their signature and now trademarked red lacquered soles. The collections for both men and women combine wit, glamour, elegance and technical proficiency like no other. 2014 welcomed the launched of Christian Louboutin Beaute with its first nail colour, Rouge Louboutin. The collection has continued to diversify since then with the launch of lip in 2015, fragrance in 2016 and more recently a wonderful eye collection in 2017. With an extensive range of collections, Christian Louboutin now counts more than 130 boutiques globally. Our people are at the heart of our brand. We celebrate individuality and allow the freedom to have responsibility, autonomy and creativity within your role. Our colleagues have in common the passion and dedication to our Brand, and its continued success. Our Values: We are down to earth – we stand with authenticity, integrity and respect. We have passion – we drive the business with agility and care and we are committed to excellence. We have happiness in all that we do – As a team player, we collaborate with positivity, open-mindedness and fun. We work with inspiration – we envision the future with confidence, creativity and freedom. If the shoe fits, walk with us… Diversity, Equity, and Inclusion: The Maison Christian Louboutin is an equal opportunity employer. We are committed to recruitment practices that do not discriminate against any job applicant because of their race, color, gender, age, nationality, culture(s), religion, sex, physical or mental disability, or age. We believe that a culture of diversity and individuality fosters our core values we listed above. So, if you also share this mindset and these values and you dream of coloring your soles red as part of the Louboutin adventure, please join us! *Please note: By submitting your CV and application information to Christian Louboutin UK Ltd for the above role, you hereby consent to be contacted by email and/or by telephone in relation to this recruitment process by the HR, Northern Europe Team. Christian Louboutin UK Ltd respects your privacy and your desire to understand how your information will be handled and used. For more information on our how we collect, use and store your information, please refer to our Privacy Notice:

Communicate feedback on best sellers, slow sellers, missed sales opportunities and customer requests to the Store Manager. Record and update sales performance, such as WSR, Sell Throughs, product feedback, trade feedback. Develop strong, long-lasting, commercial relationships with clients, establish