Guest experience associate - Hot N Juicy Shrimp LDN

Guest Experience Supervisor We’re looking for a Guest Experience Supervisor with warm, confident energy and strong presence on the floor. You’ll support the Floor Manager as number two, lead the team during service, and ensure every guest has a great experience. You’ll be responsible for opening or closing shifts, maintaining service standards, handling guest interactions, and completing a clear end-of-night report. You must be organised, reliable, and confident guiding a team in a fast-paced environment. You should also be comfortable being on camera and supporting social media content, helping drive the brand’s energy and visibility. Previous hospitality experience is essential. Social media/content experience preferred.

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 and 2026 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Floor Team is key to the execution of our competitive socializing experience and the Food & Beverage delivery in a fast paced exciting environment. You will work closely with the kitchen and bar team to deliver exceptional standards of service. We are looking for highly motivated servers that have a desire to be trained and upskill themselves, or even become future leaders of our business. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve preparation for general service, setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. We are looking for a self-driven individual that strives for excellence. Ideally with some experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities • Serving food and beverage in a professional manner with high level of customer service, • Perfect execution of our service wheel, • Checking with guests to ensure they are enjoying their food and drinks, • Presenting our F&B Kiosk and show the guests how to use it, • Cooperate and communicate effectively with bar, host and kitchen staff in a calm and professional manner, • Always strive towards best customer satisfaction, • Execution of private and corporate events, • Committing drink & food specifications to memory, • Understanding of our technology, • Communicating the business and technology to our guests, • Maintaining H&S expectations, • Making incredible recommendations based on your knowledge and training, • Setting up for service, • Completing curriculum of the Clayers Academy, • Be a brand champion maintaining expectations and delivery at all times Skills and desired qualifications • Able to demonstrate excellent communication skills, • Able to work under pressure, • Passionate about the food & beverage industry., • Experience in a high volume bar or restaurant is preferred but not essential., • 1 years of experience in the hospitality industry, • Demonstrate an interest and drive for the hospitality industry, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experience, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and client, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.17 per hour as well as weekly Tronc service charge distribution. Other great benefits include: Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Nora is not your typical Turkish restaurant. Brought to life by brothers Ozgur and Sidar Akyuz, Nora is a refreshing and free-spirited take on Turkish cuisine, built on the vibrancy of Anatolian small plates, the best of British produce and a no-rules, no-dogma approach to creativity. This is a restaurant where hospitality leads the way, where every dish tells a story of heritage and innovation, and where the energy of Canary Wharf meets the warmth of Istanbul’s kitchens About the role. We are looking for a passionate and professional Senior Waiter to join our team at Nora,Canary Wharf. Nora is rooted in Turkish heritage, with a vision to elevate the food, culture, and experience we bring to our guests. This is an exciting opportunity to be part of building something new, bringing energy, personality, and leadership to our dining room. We want someone who thrives in a fast-paced, creative environment, who cares deeply about people, food, and culture, and who is eager to grow as we grow. Responsibilities : ·Delivering attentive, warm, and professional service that creates memorable guest experiences. ·Guiding and supporting the team with positive energy and a team-first mindset. ·Taking accurate food and drink orders and ensuring seamless communication with the kitchen and bar. ·Maintaining strong knowledge of the menu, ingredients, and wine list — and confidently making recommendations. ·Ensuring tables are prepared, set, and maintained to Nora’s high standards. ·Managing multiple tables and service flow with efficiency and calm under pressure. ·Handling guest enquiries and requests with professionalism and care. ·Processing payments and transactions with accuracy and attention. ·Leading by example, supporting team development, and helping create a culture of growth. Requirements. ·Minimum 1–2 years’ experience in a professional, high-quality restaurant environment. ·Genuine passion for food, wine, hospitality, and people. ·Strong communication skills and a confident, guest-focused approach. ·Ability to multitask and thrive in a dynamic, fast-paced setting. ·A positive, professional, and collaborative attitude. ·Flexibility to work evenings, weekends, and holidays. ·Fluent in English (additional languages are a plus).

RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are seeking an exceptional Head Sommelier to steward and elevate our wine department to the highest level. This role demands an individual of exceptional taste, authority, and vision—someone capable of refining a distinguished wine list while shaping its future direction. You will have ownership of the department, rigorous cellar stewardship, and the cultivation of a polished sommelier team dedicated to delivering seamless, intuitive, and discreetly exceptional service, with the opportunity to earn up to £70,000 p/a! Why work with us as a Head Sommelier? • Salary of up to £48,500 per annum + discretionary service charge, • 28 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with BUPA, • Private dental insurance with BUPA, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty, • And more! Working Hours: • 5 day working week between Monday – Saturday on a rota basis (seven shifts a week)., • Shifts will include evenings, flexibility is essential, • Bank Holidays and the Christmas period off – our venues are closed. What you will do: What We Are Looking For? • A minimum of 2+ years of experience as a Head/Senior Sommelier in a high-calibre fine dining or luxury hotel environment., • WSET Level 3 or 4 (Diploma) or CMS Certified/Advanced Sommelier preferred., • Expertise of Old and New World wines; experience with [Sake/specific regional focus if applicable] is a bonus., • A composed and charismatic leader, distinguished by exceptional communication, assured initiative, and a calm, professional presence under pressure.

Are you ready to be at the heart of the action? UBA Shoreditch is looking for energetic, reliable, and guest-focused Waiter / Waitress to join our team at UBA Shoreditch, part of Hart Shoreditch. At UBA, we bring modern Asian-inspired dining together with a vibrant, late-night atmosphere. As a Waiter / Waitress, you’ll be at the forefront of the guest experience—delivering warm, knowledgeable service, guiding guests through the menu, and helping create memorable moments from arrival to last drink. Key Responsibilities: • Deliver friendly, attentive, and professional table service throughout the guest journey., • Take food and drink orders accurately and confidently, with strong menu and product knowledge., • Offer recommendations and upsell where appropriate to enhance the guest experience., • Serve food and drinks with care, ensuring correct presentation and timing., • Build genuine rapport with guests, anticipating needs and responding quickly., • Maintain clear communication with the kitchen, bar, and floor team to ensure smooth service., • Handle payments accurately and efficiently., • Maintain clean, organised sections and service stations during and after service., • Follow all food safety, hygiene, and health & safety procedures at all times., • Support the wider team during busy services to keep standards consistently high. What We’re Looking For • Previous experience as a Waiter / Waitress in a fast-paced restaurant or bar environment is preferred., • Confident, personable, and guest-focused with a natural flair for hospitality., • Calm, organised, and efficient under pressure., • Strong communication skills and a team-player mindset., • Attention to detail and pride in delivering excellent service., • A positive, can-do attitude and genuine passion for food, drink, and hospitality., • Interest in lifestyle-led venues and Shoreditch’s creative, late-night scene. What We Offer • Competitive salary plus service charge., • Opportunities to grow within a dynamic and expanding hospitality group., • A supportive, upbeat working environment with a strong team culture., • Staff meals on duty., • Training and development to help you progress in hospitality. If you love connecting with people, thrive in a high-energy setting, and want to be part of something exciting, we’d love to hear from you. Apply now with your CV and join the energy at UBA Shoreditch!

Head Waiter/Waitress – Fundamental Hospitality Fundamental Hospitality is seeking an experienced and passionate Head Waiter/Waitress to join our team in London. This is an exciting opportunity to work at one of our three acclaimed venues: Gaia, La Maison Ani, and Shanghai Me. As a Head Waiter/Waitress, you will play a pivotal role in ensuring an exceptional guest experience. Overseeing service flow, you’ll support and guide the front-of-house team, coordinate order taking, and maintain smooth communication between the floor and the kitchen. A successful Head Waiter/Waitress will demonstrate confidence, attention to detail, and a strong ability to lead service in a busy and refined environment. What we’re looking for: • Proven experience as a Head Waiter/Waitress or senior front-of-house position in a high-end or luxury setting, • Exceptional communication and guest service skills, • Strong ability to manage service tempo, table turnover, and team coordination, • Professionalism, charisma, and a genuine passion for hospitality, • Ability to remain calm and efficient in a fast-paced environment What we offer: • The opportunity to join a fast-growing international hospitality group, • Career development and progression across multiple venues, • Competitive salary and service charge, • Staff meals and generous dining discounts, • A supportive, dynamic team environment Join us as a Head Waiter/Waitress and be part of delivering world-class dining experiences at Gaia, La Maison Ani, or Shanghai Me. Apply today and take your hospitality career to the next level

Cocktail Waiter/Waitress – Gaia This is an exciting opportunity to be part of one of the city’s most celebrated Greek-Mediterranean dining destinations, renowned for its refined seafood dishes, elegant setting, and vibrant atmosphere. As a Cocktail Waitress at Gaia, you will play a key role in delivering an exceptional guest experience across both the bar and restaurant floor. In addition to serving expertly crafted cocktails, you will also be responsible for food service, ensuring guests enjoy a seamless and elevated dining experience from start to finish. Working Days: Wednesday to Saturday Key Responsibilities: • Serve cocktails, beverages, and food with precision and confidence, • Provide attentive, engaging, and knowledgeable service to guests, • Maintain smooth communication between the bar, kitchen, and floor team, • Ensure tables are managed efficiently while upholding Gaia’s high service standards, • Create a welcoming, vibrant atmosphere that reflects the Gaia brand What We’re Looking For: • Proven experience as a Cocktail Waitress or in a similar front-of-house role within a high-end or luxury venue, • Strong knowledge of cocktails and beverage service, • Experience in food serving within a refined dining environment, • Excellent communication and guest service skills, • Professional presentation, charisma, and a genuine passion for hospitality, • Ability to thrive in a fast-paced, high-energy setting What We Offer: • The opportunity to join a fast-growing international hospitality group, • Career development and progression opportunities, • Competitive salary plus service charge, • Staff meals and generous dining discounts, • A supportive and dynamic team environment Join Gaia and become part of a team dedicated to delivering world-class dining and cocktail experiences in one of London’s most exciting restaurants. Apply today and take your hospitality career to the next level.

Job Description: Waiter/Waitress required for Luxury Private Members Club Job Title: Waiter/ Trainee Cigar Sommelier Pay: £16.80 per hour plus service charge 40 hours per week 5 days out of 7 Shift times 17:00-02:00am We are searching for experienced Luxury/Premium Waiters or Waitresses to step into a discreet, private members lounge in the heart of Mayfair. Job Summary Join an exclusive luxury private members club as a Waiter/Waitress, where your passion for exceptional service meets the opportunity to train as a Cigar Sommelier. In this vibrant environment, you will deliver personalized experiences to discerning members while developing specialized knowledge in cigar pairing and tasting. Your energetic approach and dedication will help create memorable moments for our esteemed members as you deliver an attentive and considered service ( no alcohol ) whilst being trained as an expert cigar sommelier. Ideally you will have at least 2 years experience in a high end/lux or members environment. This is a refined, relationship-focused environment. No alcohol service. No volume-driven floor. Service here is calm, intentional and personal. Within the next year, a high-quality food concept will launch — making this a strategic time to join and grow with the brand. The Role Deliver polished, attentive service to an international membership Guide guests through premium cigar selections Build long-term relationships in a private setting Maintain exceptional presentation and composure This is luxury hospitality at its most considered. Working Hours This is an afternoon till late role and working hours are between 17:00 - 2 am. You will be working 5 days out of 7 and MUST be happy with a 2/2.30 am close. The Offer Excellent Base Pay and Tips - above average Full specialist product training - develop skills as a certified Cigar Sommelier Private health insurance Monthly cigar allocation Daily staff meals London Oyster card (one year Discretionary car transport late night with cap. About You We are seeking Hospitality professionals with: Minimum 2 years’ luxury FOH experience• Fine dining, private members’ or premium hospitality background• Confidence with high-value guests• A composed, articulate and discreet manner• Genuine interest in specialist product knowledge This is an opportunity to develop niche expertise within a highly respected Mayfair setting with fantastic earning and development prospects. Job Types: Full-time, Permanent Benefits: Discounted or free food Employee discount Free or subsidised travel Store discount Application question(s): Are you happy and able to work with a 2am close ? Work Location: In person

Bola 8 is one of South London’s most vibrant Latin nightlife venues, combining a high-energy party atmosphere with premium table service, great music, and an unforgettable customer experience. We are looking for a confident, energetic and sales-driven waitress who enjoys working in a fast-paced nightlife environment and knows how to engage with customers. Role Overview The waitress will be responsible for providing excellent service while actively driving drink and bottle sales, ensuring guests have a fun and memorable experience. This role is ideal for someone with a strong personality who enjoys interacting with people and can confidently recommend drinks, promotions, and VIP packages. Key Responsibilities • Provide friendly and efficient table service to guests, • Promote and upsell drinks, bottles, and table packages, • Build rapport with customers to increase repeat business, • Maintain high levels of energy and professionalism during busy nights, • Deliver orders quickly and accurately, • Work closely with bar staff and management to ensure smooth service, • Maintain cleanliness of tables and service areas, • Handle payments and ensure accurate billing, • Encourage customers to upgrade to bottle service or table packages, • Recommend popular cocktails, shots, and drink deals, • Engage groups and help create a lively atmosphere, • Identify VIP customers and communicate opportunities to management, • Previous experience in hospitality, bar, or nightclub service preferred, • Strong communication and interpersonal skills, • Confident, outgoing personality, • Sales-driven mindset with the ability to upsell, • Ability to work late nights and weekends, • Ability to work under pressure in a busy environment, • Fluent English (Spanish is a plus) What We Offer • Competitive hourly pay + tips, • Opportunity to earn additional income through sales, • Fun and energetic working environment, • Opportunity to grow within the venue, • Work with one of London’s most exciting Latin nightlife venues Ideal Candidate The ideal candidate is someone who: • Enjoys nightlife and customer interaction, • Is confident approaching tables and making recommendations, • Is motivated by sales and performance, • Brings positive energy to the team and the venue