Guest experience associate - Hot N Juicy Shrimp LDN - London

Line Cook About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we're passionate about delivering bold flavours, high-quality food and an unforgettable dining experience. We're looking for an experienced and reliable Line Cook to join our kitchen team. This is more than just a cooking position. As one of our senior chefs, you'll play a key role in maintaining kitchen standards and, in the absence of the Kitchen Manager, act as the second-in-command, helping lead the team and ensuring service runs smoothly. The Role As a Line Cook, you'll be responsible for preparing and cooking food to company standards while maintaining speed, consistency and presentation during busy services. You'll support the Kitchen Manager with day-to-day operations, supervise junior kitchen staff when required and ensure all food safety and hygiene procedures are followed. Key Responsibilities Kitchen Operations • Prepare and cook menu items to company recipes and specifications., • Maintain speed, consistency and quality during service., • Ensure all dishes leave the kitchen to the highest standard., • Complete daily prep and mise en place., • Minimise food waste through correct portioning and stock rotation. Leadership • Support and guide junior kitchen staff., • Assist with training new team members., • Ensure kitchen standards are maintained throughout each shift., • Act as the senior member of the kitchen team when the Kitchen Manager is absent., • Help coordinate service and communicate effectively with Front of House. Kitchen Management Support • Assist with stock counts and inventory management., • Notify management when stock levels are running low., • Receive and organise deliveries., • Support ordering where required., • Ensure all opening and closing procedures are completed correctly. Food Safety & Compliance • Maintain excellent food hygiene and HACCP standards., • Ensure kitchen cleaning schedules are completed., • Follow all company health and safety procedures., • Maintain a clean and organised workstation at all times. What We're Looking For We're looking for someone who: • Has previous experience working as a Line Cook or Chef de Partie in a busy kitchen., • Can work confidently under pressure., • Has excellent organisation and communication skills., • Can lead a team when required., • Has strong knowledge of food safety and hygiene., • Is reliable, hardworking and takes pride in producing consistently excellent food. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required., • Weekend working is essential., • The successful candidate will be expected to work most weekends due to the nature of the business., • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance. What We Offer • Competitive pay., • Staff meals whilst on shift., • Employee discount., • Career progression opportunities., • Ongoing training and development., • The opportunity to grow within one of London's fastest-growing independent restaurant brands.

Bar Supervisor About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we're passionate about delivering outstanding food, exceptional drinks and unforgettable guest experiences. We're looking for an experienced Bar Supervisor to lead our bar operation, ensuring every drink is served to the highest standard while supporting the smooth running of the restaurant. This is a hands-on leadership role for someone who thrives in a fast-paced environment, leads by example and takes pride in maintaining a well-organised, profitable bar. The Role As Bar Supervisor, you will oversee the day-to-day running of the bar, ensuring excellent service, efficient operations and consistent drink quality. You'll supervise the bar team, maintain stock levels, place supplier orders and ensure all licensing and health & safety standards are met. You'll work closely with management to maximise beverage sales, minimise waste and deliver a memorable experience for every guest. Key Responsibilities Bar Operations • Lead the daily operation of the bar during service., • Prepare and serve alcoholic and non-alcoholic beverages to company standards., • Ensure drinks are presented consistently and efficiently., • Maintain a clean, organised and fully stocked bar at all times., • Ensure opening and closing procedures are completed correctly. Leadership • Supervise and support the bar team throughout each shift., • Train new team members on drinks, service standards and company procedures., • Motivate the team to deliver exceptional customer service., • Assist with staff scheduling and daily task delegation when required. Stock & Administration • Monitor stock levels and place weekly supplier orders., • Carry out regular stock counts and investigate variances., • Minimise waste through effective stock rotation and portion control., • Receive, check and organise deliveries., • Maintain accurate stock records., • Complete end-of-day reports and any bar-related administration as required. Compliance • Ensure all licensing laws are followed., • Maintain excellent food hygiene and health & safety standards., • Verify age identification where required., • Ensure all equipment is cleaned and maintained correctly. What We're Looking For We're looking for someone who: • Has previous supervisory experience in a busy bar or restaurant., • Has strong cocktail, wine, beer and spirits knowledge., • Has experience placing stock orders and managing inventory., • Is organised with excellent attention to detail., • Can lead a team confidently under pressure., • Has excellent communication and customer service skills., • Is flexible and reliable. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required., • Weekend working is essential., • The successful candidate will be expected to work most weekends due to the nature of the business., • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance. What We Offer • Competitive salary., • Staff meals whilst on shift., • Employee discount., • Career progression opportunities., • Ongoing training and development., • The opportunity to join one of London's fastest-growing independent restaurant brands.

Guest Experience Manager Location: Hot N Juicy Shrimp LDN, West Dulwich Reports To: Operations Manager Employment Type: Full Time Working Pattern: Afternoon and Evening Shifts including Weekends About the Role Guest Experience Manager About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we believe our guests should leave with more than just a great meal—they should leave having enjoyed an unforgettable experience that keeps them coming back and recommending us to others. We're looking for an experienced, confident and passionate Guest Experience Manager to lead our Front of House team and drive exceptional hospitality standards across the restaurant. This is a hands-on leadership role for someone who thrives in a busy environment, leads by example, and understands that outstanding guest experiences are created through attention to detail, consistency and genuine hospitality. The Role As Guest Experience Manager, you will be responsible for the day-to-day management of our Front of House operation, ensuring every guest receives warm, efficient and memorable service. You'll inspire and develop your team, resolve guest concerns with confidence, maintain high operational standards, and ensure the restaurant consistently delivers the Hot N Juicy experience. Alongside service leadership, you'll also oversee key administrative and operational duties that keep the restaurant running efficiently. Key Responsibilities Guest Experience • Deliver exceptional customer service at every touchpoint., • Create memorable guest experiences that encourage repeat visits., • Build relationships with regular guests and recognise returning customers., • Handle complaints professionally and resolve issues quickly., • Monitor guest feedback and implement improvements., • Ensure restaurant presentation and cleanliness remain exceptional throughout service. Leadership • Lead, motivate and develop the Front of House team., • Conduct pre-service briefings and communicate daily priorities., • Coach staff to deliver consistently high hospitality standards., • Monitor staff performance and provide ongoing feedback., • Support recruitment, onboarding and training of new team members. Operations & Administration • Prepare and manage weekly staff rotas., • Respond to customer emails and booking enquiries., • Complete daily and weekly management reports., • Produce end-of-day (EOD) reports and analyse key performance figures., • Monitor labour costs and staffing levels., • Support stock ordering where required., • Ensure company procedures and service standards are consistently followed., • Work closely with the kitchen and management team to deliver seamless service. Compliance • Ensure all health & safety and food hygiene standards are maintained., • Complete daily operational checks., • Support opening and closing procedures., • Ensure licensing and company policies are adhered to. What We're Looking For We're looking for someone who: • Has previous experience managing a busy restaurant or hospitality venue., • Is passionate about customer service and hospitality., • Has excellent leadership and people management skills., • Remains calm under pressure in a fast-paced environment., • Is organised, proactive and solutions-focused., • Is confident using Microsoft Office, email and restaurant management systems., • Has excellent written and verbal communication skills., • Can confidently manage both operational and administrative responsibilities. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required., • Weekend working is essential., • The successful candidate will be expected to work most weekends due to the nature of the business., • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance. What We Offer • Competitive salary., • Staff meals whilst on shift., • Employee discount., • Career progression opportunities., • Ongoing training and development., • The opportunity to help shape one of London's fastest-growing independent restaurant brands.

Pay: Competitive hourly rate + service charge Shifts: Flexible, evenings & weekends We’re hiring confident Guest Experience Associates to deliver a high-energy, premium dining experience. This role is about guiding guests, making strong recommendations, upselling food and drinks, and ensuring guests feel looked after in our QR-led ordering environment. You will welcome and engage guests, guide them through the QR menu, recommend signature dishes and high-ticket items, upsell naturally, support smooth service flow, and maintain a clean, organised section. You’ll also be comfortable taking part in social media content such as short videos or photos during service when required. We’re looking for confident, friendly, well-presented team players who enjoy engaging with guests and aren’t afraid to upsell. Hospitality experience is a plus but not essential — attitude matters most. Join a fast-growing brand with great team culture, strong management, and real opportunities to grow.

Join the Team at Sway Bar, London! Love meeting new people? Thrive in a fast-paced environment? Then we'd love to hear from you! We're on the lookout for friendly, energetic, and passionate Waiters & Waitresses to join our team at Sway Bar. From after-work drinks and corporate events to live sports and weekend parties, no two shifts are ever the same. What You'll Be Doing • Giving every guest a warm welcome and making them feel at home., • Taking food and drink orders with confidence., • Serving amazing food and drinks with a smile., • Recommending your favourite menu items, cocktails, and promotions., • Keeping your section clean, organised, and ready for action., • Working as part of a fun, supportive team to create unforgettable guest experiences. What We're Looking For • A positive attitude and a big smile., • Someone who loves working with people., • A team player who enjoys a busy atmosphere., • Great communication skills., • Flexible availability, including evenings and weekends., • Hospitality experience is a bonus, but personality and enthusiasm are what matter most—we'll teach you the rest! Why Join Sway • Ongoing training and opportunities to grow your career., • Flexible working hours, • Tips & Service charge, • A fun, social workplace where every shift is different., • The chance to be part of some of London's biggest sporting events, parties, and private functions. If you're ready to bring great energy, deliver fantastic service, and be part of an amazing team, apply today—we can't wait to meet you!

W LONDON - CONTROL YOUR BEAT Located in Soho, W London owns the stage in the epicentre of the city’s cultural core. Plugged in to the pulse of London’s energetic social scene, this is where louder-than-life Soho mixes with the glitzy West End. THE PERCEPTION BAR & W LOUNGE W London’s standout bar and lounge overlooking the vibrant streets of Soho and Leicester Square. This isn’t just a workplace; it’s where striking design, boundary-pushing cocktails, indulgent dining, and cutting-edge music and events come together to create an unforgettable scene. Inspired by the bold spirit and diversity of London itself, The Perception Bar celebrates individuality. We’re looking for talent's who are passionate, playful, audacious, and polished. Those who aren’t afraid to bring their full selves to work. YOUR ROLE IN THE SPOTLIGHT • Showcase Expertise: Present our curated food and beverage offerings with confidence, ensuring every recommendation enhances the guest experience., • Engage with Elegance: Interact with guests warmly and professionally, anticipating their needs and creating personalized moments that make their stay unforgettable., • Attention to Detail: Ensure every table setting, dish presentation, and service touchpoint meets the highest standards of luxury hospitality., • Collaborate Seamlessly: Work closely with the restaurant and kitchen teams to guarantee smooth service and timely delivery of dishes., • Maintain Excellence: Keep your section immaculate and well-prepared, because flawless service begins with meticulous preparation., • Precision in Transactions: Handle billing and payments accurately and discreetly, ensuring a seamless experience from first greeting to final farewell., • Whatever/Whenever Service: Embody our signature service philosophy by going above and beyond to personalize every interaction and create lasting memories., • Team Spirit: Be flexible and ready to support other departments when needed — because in a luxury hotel, every role contributes to the guest’s overall experience. YOUR EFFORTS, OUR APPRECIATION • Complimentary Meals - Enjoy tasty and varied meals every day in our Green Room canteen., • Monthly Service Charge - Receive a service charge payment each month., • Learning & Development - Access industry leading digital and classroom based training resources, plus opportunities for cross-exposure across departments., • Apprenticeships -Take advantage of apprenticeship programmes designed to support your growth and development in your role., • Holiday Entitlement - 28 days of holiday including public holidays, with enhanced benefits based on length of service. (Pro rata), • Refer a Friend Scheme - Earn £250 when you successfully refer a new team member. (Terms & Conditions apply), • Company Pension Scheme - Plan for your future with our secure and supportive pension offering., • Recognition & Celebration - We celebrate success through awards, recognition events, and career milestone celebrations., • High Street Discounts - Enjoy exclusive discounts on shopping, eye tests, cinema tickets, technology, and more., • Monthly Associate Events - Participate in a vibrant calendar of fun, associate-focused events., • Long Service Recognition - Dedicated appreciation events to honour your career milestones with the company., • Global Marriott Stay Discount - Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International., • Health Assured & Wisdom App - 24/7 confidential support for your mental, emotional, and financial wellbeing., • Food & Beverage Discount - Receive 20% off in all food and beverage outlets within Marriott properties., • Spa Discount - Relax and recharge with 30% off treatments in our Away Spa. ELIGIBILITY TO WORK IN THE UK Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process. At W Hotels, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

FOH STAFF Arepa & Co is the leading Venezuelan Restaurant brand in London and we are currently looking for FOH waiting staff for our restaurant in Elephant and Castle (SE17) . The ideal candidate will be an experienced waiter or waitress with a passion for customer service and proven experience. The Job and Requirements • The job is the usual. Welcome customers, take orders, run food to tables and help to maintain the restaurant clean, tidy and always ready for service and if you don’t already know, we will also train you up as Barista and Bartender if you are up for it., • Offering a great service to our guests is very important to us and we want friendly and enthusiastic people in our team. You must be confident, outgoing and able to engage in conversation with customer and smile. Good communication skills are fundamental., • We are looking for people with experience that can hit the ground running. Your Profile: To fit nicely with our team you need to be someone who is: • Naturally responsible and committed to do a good job (even when people aren’t looking), • Reliable (showing up to work when expected and doing a good job), • Team player and willing to help when needed, • Positive, open to learn and has a proactive ‘can-do’ attitude What You Get If You Join Us -Finish work usually before 11:30 pm (if you work evenings) -Two days off per week normally together, (sometimes up to three!) -Extra day of holiday paid on your birthday -Variable incentive bonus on top of service charge -Free meals for you when you are working -Free meals for you and friends and family once a quarter -25% discount across our restaurant at any time -50% discount when you are on shift -Extensive training in several areas (ie. barista, cocktail making, leadership, personal development) -Progression opportunities to Supervisor and Management Positions (we normally recruit internally for these positions) If you think you are what we are looking for, get in touch by sending your CV. Arepa & Co is an equal opportunity employer. We are also proud to be inclusive and diverse. We welcome people from all walks of life and respect and celebrate everyone’s individuality. Job Type: Part-time Benefits: • Casual dress, • Company pension, • Discounted or free food, • Employee discount, • Employee mentoring programme Experience: • waiter: 1 year (preferred) Language: • Spanish (nice-to-have but not a requirement for the job) (preferred) Work authorisation: • United Kingdom (required) Work Location: In person

* MUST HAVE AVAILABILITY TO WORK WEEKENDS* Are you ready to be at the heart of the action? UBA Shoreditch is looking for energetic, reliable, and guest-focused Waiter / Waitress to join our team at UBA Shoreditch, part of Hart Shoreditch. At UBA, we bring modern Asian-inspired dining together with a vibrant, late-night atmosphere. As a Waiter / Waitress, you’ll be at the forefront of the guest experience—delivering warm, knowledgeable service, guiding guests through the menu, and helping create memorable moments from arrival to last drink. Key Responsibilities: • Deliver friendly, attentive, and professional table service throughout the guest journey., • Take food and drink orders accurately and confidently, with strong menu and product knowledge., • Offer recommendations and upsell where appropriate to enhance the guest experience., • Serve food and drinks with care, ensuring correct presentation and timing., • Build genuine rapport with guests, anticipating needs and responding quickly., • Maintain clear communication with the kitchen, bar, and floor team to ensure smooth service., • Handle payments accurately and efficiently., • Maintain clean, organised sections and service stations during and after service., • Follow all food safety, hygiene, and health & safety procedures at all times., • Support the wider team during busy services to keep standards consistently high. What We’re Looking For • Previous experience as a Waiter / Waitress in a fast-paced restaurant or bar environment is preferred., • Confident, personable, and guest-focused with a natural flair for hospitality., • Calm, organised, and efficient under pressure., • Strong communication skills and a team-player mindset., • Attention to detail and pride in delivering excellent service., • A positive, can-do attitude and genuine passion for food, drink, and hospitality., • Interest in lifestyle-led venues and Shoreditch’s creative, late-night scene. What We Offer • Competitive salary plus service charge., • Opportunities to grow within a dynamic and expanding hospitality group., • A supportive, upbeat working environment with a strong team culture., • Staff meals on duty., • Training and development to help you progress in hospitality. If you love connecting with people, thrive in a high-energy setting, and want to be part of something exciting, we’d love to hear from you.Apply now with your CV and join the energy at UBA Shoreditch!