Caffe Concerto

This role involves operating day to day customer needs through calls, walk-in, booking, enquiring, ordering, give a full support for Caffe Concerto branches and customers of branches. · Taking day to day calls efficiently by follow caffe concerto Standards. · Serve walk-in customers and branch customers enquiry. · Give full rapid support for branch enquires. · Precisely handling customer orders, keep team updated of any other changes, Report, inform, for all stakeholders any changes of customer order for purpose of keep a product fresh and deliver on exact time. · Ensure customer matters or issue to be solved in high efficiency, with a priority. · Able to control pressure and ensure the customers leave satisfied either way. · Effective communication skills to handle Various situation. Either related to customers, or inform, clarify orders to productions to meet exactly customer expectations. · Cross-selling skills to reflect wide image about other caffe concerto model. · Ensure receive daily orders within cut of time with no missing, through follow up and communicate with the branches managers. · Daily payments and orders are reconciled on both dispatch and system with no shortage. Skills and Requirements: Previous experience on Telesales, Customer Service preferable. Excellent Communication skills, and Telephone manner are required. Essential Sales skills would be an advantage.

Caffe Concerto is currently looking for an responsible delivery driver. Candidates must possess a valid full UK manual driving license without any points, moreover; candidates living locally near to Park Royal will be preferred. Duties and Responsibilities: 1. Transports and deliver items in a safe and timely manner, you will be delivering fragile products (cakes) most of the times to customers and branches. 2. Ensures customer are satisfied with the delivery services 3. Review orders before and after the shipment 4. Ensures schedules and routes are followed 5. Perform inspection of the vehicles on daily basis before 6. transportation to avoid the mishaps while on the road 7. Load & Unload the items from the delivery vehicle 8. Must abide the traffic rules and regulations. 9. sort out warehouse stuff and ingredients whenever required. 10. Candidate must be 25+ Immediately start, and the position is for the full-time only.

A successful Kitchen Porter candidate will have various prerequisite skills and qualifications to perform their duties effectively, these include: Ability to communicate with the Kitchen Managers, Cooks and customers Thorough attention to detail, excellent time management and critical thinking skills In-depth knowledge of kitchen safety and health regulations Excellent stamina To work long hours Excellent stress management skills Flexibility to work evenings, weekends, and holidays as needed. Ability to work under pressure Teamwork skills to collaborate with colleagues Ability to follow all instructions given

Caffe concerto it’s looking for an experienced Pasta Chef to join our company . Requirements : • A minimum of 1 year of experience in kitchen preparation and cooking for at least 250 covers or at least 6 months experience in similar capacity •A passion for food and working with fresh and high quality ingredients • An excellent leader with a positive and enthusiastic attitude •Must have the stamina to work full time and flexible shifts •Must be able to communicate clearly with managers, kitchen and floor area personnel Job Type: Full-time, Permanent Salary: £35000.00-£40,000.00 per year

Caffe concerto it’s looking for an experienced Pasta Chef to join our company . Requirements : • A minimum of 1 year of experience in kitchen preparation and cooking for at least 250 covers or at least 6 months experience in similar capacity •A passion for food and working with fresh and high quality ingredients • An excellent leader with a positive and enthusiastic attitude •Must have the stamina to work full time and flexible shifts •Must be able to communicate clearly with managers, kitchen and floor area personnel Job Type: Full-time, Permanent Salary: £35000.00-£40,000.00 per year

Caffe Concerto is urgently looking for waiters/waitresses & baristas to join in our traditional restaurants in central London. As a waiter/waitress, you’ll discover how to use your charm and attention to detail to deliver the guest experience. Working in our restaurant you will ensure that your guests are comfortable by providing a seamless service with a personal touch through breakfast, lunch, afternoon tea, dinner. In return, our waiter/waitress will receive an industry-leading pay package of up to 40K per year this includes your basic pay and service charge based on a 48 hours 6 days work per week Rota. incredible opportunity for career progression and the training to make sure you succeed and grow while you are working with us. extra benefits of work with us: • 50% staff discounts in all our venues even on your days off for you and up to 3 more members of your family. • flexible time table. • annual 28 days paid holidays. • learning and development opportunities • free meal during working hours Requirements :

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.

Are you a talented chef with a passion for both patisserie and savory dishes? Caffe Concerto, a renowned London dining destination, is seeking an experienced Chef Development professional to lead our patisserie and food development. This exciting role offers the chance to shape our culinary offerings, bringing creativity and innovation to our menu. Key Responsibilities: • Drive the development of both patisserie and savory menus, introducing high-quality, innovative dishes aligned with our brand. • Provide training and mentorship to kitchen teams, ensuring excellence in all aspects of food and patisserie preparation. • Oversee food quality, presentation, and consistency across all locations. • Collaborate with management to design seasonal and promotional offerings for both patisserie and savory dishes. • Ensure all kitchen operations comply with health and safety standards. Requirements: • Proven experience in a chef development role, with expertise in both patisserie and savory cuisine. • Strong knowledge of culinary trends, techniques, and kitchen management. • Leadership skills with the ability to train and inspire kitchen staff. • Excellent organizational and communication skills. • A genuine passion for both patisserie and savory food, committed to providing an exceptional dining experience. What We Offer: • Competitive salary between £38,000 - £40,000. • Opportunity to work in a dynamic, creative environment. • Career growth within a respected and growing brand. If you’re ready to elevate our patisserie and food offerings and bring your culinary vision to life, apply today to join the Caffe Concerto team!

Qualifications • English (Required) • Driving Licence (Required) • United Kingdom (Required) • Construction: 5 years (Preferred) Full Job Description Job Title: Handyman Department: Service Team Reporting to: Operations Manager Role Dimensions: You will work closely with our operations team to deliver high quality work that is carried out on time and on schedule. You will report to our operations manager and company directors. Principal Accountabilities: • To always maintaining and delivering top quality customer service and quality of work • Always maintaining a professional and customer service driven service • Hitting customer review targets Knowledge, Skills and Experience: • Highly proficient skill set in plumbing, tiling, electrics, decoration, and carpentry • An excellent approach to customer service and customer care • Highly organised & able to prioritise a varied workload • The ability to work under pressure with excellent attention to detail • Able to demonstrate initiative along with a 'can do’ approach • Great work ethic, ability to be able to work in a small team • Excellent diagnostic and problem-solving skills to identify issues and effectively deal with them Personal Attributes: • Professional and credible ambassador of the Bits Bobs and Odd Jobs values • Ability to mix confidently with our team and the calibre of customers • A winning mentality - demonstrating great drive to achieve outstanding results. • The ability to maintain a consistent high level of work and professional output in times of change. • Comfortable at taking directions, but also able to contribute to strategy and tactical measures. • Ability to work well within a team environment. Job Types: Full-time (Monday - Saturday), Permanent Salary: £33,000.00-£35,000.00 per year Experience: • Construction: 5 years (preferred) Language: • English (required) Licence/Certification: • Driving Licence (required) Work authorisation: • United Kingdom (required)

Caffe concerto is urgently looking for bartender/barista to join in our traditional restaurants in central London. When you train to be in Caffe concerto you don’t just learn the job, you unlock your confidence and gain real-word skills. As a waiter/waitress, you’ll discover how to use your charm and attention to detail to deliver the guest experience. Caffe concerto is known for while developing a knowledge of food pairing and ability to up sell. Working in our restaurant you will ensure that your guests are comfortable by providing a seamless service with a personal touch through breakfast, lunch, afternoon tea, dinner. In return, our waiter/waitress will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of work with us: • 50% staff discounts in all our venues even on your days off • flexible weekly time table • annual paid holidays of 4 weeks • learning and development opportunities • free meals during working hours Requirements : •Positive attitude and experience is required •Have working knowledge of beer, wine and liquor and common drink recipes. •Must have the stamina to work full time and flexible shifts •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Possess basic math skills and have the ability to operate a cash register •Be able to communicate and understand the English language(s) with our customers

Caffe concerto it’s looking for an experienced Pasta Chef to join our company . Requirements : • A minimum of 1 year of experience in kitchen preparation and cooking for at least 250 covers or at least 6 months experience in similar capacity •A passion for food and working with fresh and high quality ingredients • An excellent leader with a positive and enthusiastic attitude •Must have the stamina to work full time and flexible shifts •Must be able to communicate clearly with managers, kitchen and floor area personnel Job Type: Full-time, Permanent Salary: £35000.00-£40,000.00 per year

Caffe Concerto is urgently looking for waiters/waitresses & baristas to join in our traditional restaurants in central London. As a waiter/waitress, you’ll discover how to use your charm and attention to detail to deliver the guest experience. Working in our restaurant you will ensure that your guests are comfortable by providing a seamless service with a personal touch through breakfast, lunch, afternoon tea, dinner. In return, our waiter/waitress will receive an industry-leading pay package of up to 40K per year this includes your basic pay and service charge based on a 48 hours 6 days work per week Rota. incredible opportunity for career progression and the training to make sure you succeed and grow while you are working with us. extra benefits of work with us: • 50% staff discounts in all our venues even on your days off for you and up to 3 more members of your family. • flexible time table. • annual 28 days paid holidays. • learning and development opportunities • free meal during working hours Requirements :

Caffe concerto is urgently looking for waiters/waitresses & baristas to join in our traditional restaurants in central London. As a waiter/waitress, you’ll discover how to use your charm and attention to detail to deliver the guest experience. Working in our restaurant you will ensure that your guests are comfortable by providing a seamless service with a personal touch through breakfast, lunch, afternoon tea, dinner. In return, our waiter/waitress will receive an industry-leading pay package of up to 37K per year this includes your basic pay and service charge based on a 48 hours 6 days work per week Rota. incredible opportunity for career progression and the training to make sure you succeed and grow while you are working with us. extra benefits of work with us: • 50% staff discounts in all our venues even on your days off for you and up to 3 more members of your family. • flexible time table. • annual 28 days paid holidays. • learning and development opportunities • free meal during working hours Requirements : - Positive attitude - Experience is required. - Must have the stamina to work full time and flexible busy shifts. - Possess basic math skills and have the ability to operate a cash register - Be able to communicate and understand the English language(s) with our customers - Enjoy working around customers.

Caffe concerto is urgently looking for bartender/barista to join in our traditional restaurants in central London. When you train to be in Caffe concerto you don’t just learn the job, you unlock your confidence and gain real-word skills. Working in our restaurant you will ensure that your guests are comfortable by providing a seamless service with a personal touch through breakfast, lunch, afternoon tea, dinner. In return, you will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of work with us: • 50% staff discounts in all our venues even on your days off • flexible weekly time table • annual holidays of 28 days • learning and development opportunities • free meals during working hours Requirements : •Positive attitude and experience is required •Have working knowledge of beer, wine and liquor and common drink recipes. •Must have the stamina to work full time and flexible shifts •Be able to communicate and understand the English language(s) with our customers