Head of Operations - Caravan Coffee Roasters and Brewbar - London

Hourly rate in line with London Living Wage at £14.80 p/hour. Full time up to 45 hours p/week. Based at our Islington roastery (N7 9DP) with alternating shifts 6am to 3pm and 8am to 5pm, Monday to Friday. Potential weekend shifts may be required. We have been passionate about people enjoying great-tasting and 100% traceable speciality coffee ever since we started roasting in the basement of our first restaurant sixteen years ago. Today, we're a B Corp certified roaster, supplying coffee fresh from the Loring Peregrine S70 at our North London roastery to a range of growing customers, including our restaurants and Brew Bars. The production team are our last step in supplying great tasting, well presented coffee on-time to our online, out-of-home and retail customers. They are responsible for bagging our range of roasted coffees in line with the daily production plan and our quality standards on the newly automated vertical form fill seal machine. Plus, fulfilling and packing all orders accurately and in advance of courier collections. All whilst maintaining excellent food safety standards, accurate inventory levels and stock takes. They are the problem solvers ensuring that we can deliver exceptional and consistent customer service to tight deadlines every day. Responsibilities • Bagging and packaging coffee: executing daily production plan with high attention to detail, troubleshooting any challenges with machinery, ensuring accurate packaging, batch codes and dates are applied., • Packing and fulfilling orders: picking D2C and B2B orders accurately and efficiently to support on-time despatch with delivery providers., • Stock control: maintaining accurate daily stock levels and carrying out monthly stock takes to aide cost of sales reporting and availability planning., • Machinery maintenance & cleaning: executing daily and weekly maintenance schedule in line with SOPs, troubleshooting any challenges with machinery., • Goods-in put away: organising items received into roastery into storage location and accounting for this on Unleashed inventory platform with supervisor., • Roastery floor orderliness & cleanliness: ensuring that all production items have a place and are organised well for the workflow, keeping high standards of cleanliness and tidiness on the production floor., • Health & Safety, SALSA compliance: maintaining a safe and compliant environment by wearing provided PPE & uniforms, keeping foreign objects, food, uncovered drinks and glass off production floor. Personal requirements: • Team player: You'll be working with the wider production, roasting and customer service team to keep production and fulfilment running on track, • Technically minded with experience working on automated production lines e.g. vertical form fill seal, • Strong attention to detail and ability to consistently execute our quality standards, • Self-sufficient problem solver, • Comfortable with working to tight daily courier and production deadlines, • Health & safety and food safety trained, • High standards of cleanliness and presentation, • Stock control knowledge, • Strong IT literacy, • Production or warehouse fulfilment experience To say thank you for working with us, we also offer our teams • Roastery team lunch on a Wednesday, • 50% off all food in our Brew Bars, • Dining discount when visiting our restaurants, • All of the coffee you can drink on site, • Weekly allowance of coffee for home, • Bike to work scheme, • Mental health and well-being support, • Financial health education and support, • Leadership training and development, • Birthday & Anniversary Treat: on your birthday and work anniversary, you'll receive a Caravan voucher to spend in any of our restaurants, • Development and career progression: 80% of all our management roles are filled internally Sustainability We expect our teams to support environmental stewardship targets and efficiency goals by following departmental environmental policies and monitoring own usage of vital resources such as energy, disposable goods, and food waste, to name a few. Diversity & Inclusion All our teams must respect individual differences with regards to identity, national and cultural background, and level of experience in all interactions while at work, including with members of the public.

Roll Boys is a London-based cinnamon roll bakery built on brand, storytelling and a genuinely great product. We're growing fast, and the kitchen needs someone who can own it. We're looking for a Senior Baker to run day-to-day production, hold the line on quality and consistency, and lead the team bakers on the floor. This is a hands-on role. You'll be the person the batch, the provers, and the ovens answer to. You'll work closely with our Operations Director on systems and compliance, Our GM to make sure standards are being met across the team and with our baking consultant on recipe and process development, but the execution is yours. Who you are • An early riser who's genuinely fine with bakery hours this isn't a 9-to-5, • Calm under pressure; a bad batch or a busy morning doesn't rattle you, • Takes ownership without being asked - if something's off, you fix it or you say so, • Leads by example, not just by giving instructions, • Holds a high standard and doesn't let it slip when things get busy, • Comfortable in a small, fast-moving business where the processes aren't all written down yet, • Direct and honest - tells us when something isn't working rather than letting it slide, • Takes pride in the product and wants to be part of building something, not just running a shift Job Requirements • Run daily production end to end - prep, proving, baking, finishing to hit volume targets consistently, • Own dough consistency: manage prover conditions, and batch timing so quality doesn't vary day to day, • Lead, train and rota the team bakers; set the standard on the floor and hold people to it, • Own food safety and hygiene compliance in the kitchen — records, checks, the lot, • Troubleshoot production issues as they come up (equipment, ingredients, timing) and flag what needs fixing beyond your control, • Work with our baking consultant on recipe development and process improvements, and help translate that R&D into repeatable daily practice, • Manage stock and ingredient ordering for production, • Protect the product quality bar that the Roll Boys brand is built on What you'll need • Proven experience as a Baker/Pastry Chef, in a high-volume bakery, patisserie or kitchen, • Strong hands-on experience with enriched doughs - you understand fermentation, proving and how temperature and time affect the result, • Comfortable running a section solo under pressure and hitting volume without cutting corners, • Experience leading, training or mentoring other bakers, • A current food hygiene certificate (or willing to get one immediately), • A problem-solver - when a batch goes wrong, you diagnose it and fix it, not just flag it, • Genuinely cares about product quality, team and consistency