Health Care Manager
hace 2 días
£15–£20 por hora
Jornada completa
London
Domiciliary Care Manager – Job Description: Job Overview HA24 Healthcare Ltd is seeking an experienced and dedicated Domiciliary Care Manager to lead and oversee the delivery of high-quality home care services within the community. The successful candidate will be responsible for managing day-to-day operations, supervising care staff, ensuring compliance with CQC regulations, and promoting outstanding person-centred care for service users living in their own homes. This role requires strong leadership, excellent organisational skills, and a passion for delivering compassionate and safe care that promotes independence, dignity, and wellbeing. Key Responsibilities Manage the daily operations of the domiciliary care service to ensure safe, effective, and high-quality care delivery. Develop, implement, and review personalised care plans tailored to individual service user needs. Conduct initial assessments, risk assessments, and regular care reviews. Recruit, supervise, support, and mentor care staff to maintain high professional standards. Prepare staff rotas and ensure adequate staffing levels to meet service user requirements. Ensure compliance with CQC regulations, safeguarding procedures, and company policies. Monitor care quality through spot checks, audits, observations, and service user feedback. Oversee medication support and ensure safe medication administration practices. Liaise effectively with families, healthcare professionals, local authorities, and external agencies. Investigate incidents, complaints, and safeguarding concerns promptly and professionally. Maintain accurate records, reports, and care documentation. Promote a culture of dignity, respect, equality, and person-centred care. Support staff training and continuous professional development. Skills & Experience Required Proven experience within domiciliary care or homecare management. Strong knowledge of CQC standards, safeguarding, and care compliance requirements. Experience in staff supervision, recruitment, and performance management. Ability to manage care packages, rotas, and operational responsibilities effectively. Excellent communication and leadership skills. Strong organisational and problem-solving abilities. Knowledge of medication management and care planning processes. Compassionate and professional approach to supporting vulnerable adults. Ability to work under pressure and manage multiple priorities. Qualifications NVQ Level 3 or Level 5 in Health & Social Care (preferred). Previous experience in a supervisory or management role within domiciliary care. Enhanced DBS check required. Full UK driving licence and access to a vehicle preferred. What We Offer Competitive salary Career progression opportunities Ongoing training and professional development Supportive and friendly working environment Flexible working arrangements