Host / Receptionist – Array Brasserie & Grill

📍 Location: Romford, Essex
🏢 Company: Array Brasserie & Grill
💼 Position: Host / Receptionist

About Us

Array Brasserie & Grill is a stylish and vibrant restaurant in Romford, offering an exceptional dining experience, great food and a welcoming atmosphere.

We are looking for a friendly, confident and well-presented Host / Receptionist to join our growing team.
As the first point of contact for our guests, you will play an important role in creating a positive first impression and ensuring every guest receives a warm welcome and excellent service.

Key Responsibilities

• Warmly welcome and greet guests upon arrival.
• Manage restaurant reservations and table allocations.
• Handle telephone calls, emails and customer enquiries professionally.
• Manage bookings through OpenTable.
• Respond to guest enquiries via WhatsApp and social media.
• Coordinate with the management and floor teams to ensure smooth restaurant operations.
• Assist with special occasions, birthdays and group bookings.
• Maintain a professional and organised reception area.
• Ensure guests receive an exceptional experience from arrival to departure.

What We’re Looking For

• Previous experience in hospitality, reception or customer service is preferred.
• Excellent communication and interpersonal skills.
• Friendly, confident and professional personality.
• Smart appearance and a positive attitude.
• Strong organisational and multitasking skills.
• Ability to remain calm and professional during busy service periods.
• Flexibility to work evenings, weekends and busy restaurant shifts.
• Experience with OpenTable or similar booking systems is an advantage.

What We Offer

• A friendly and supportive working environment.
• Opportunity to develop and grow within the business.
• A dynamic and exciting restaurant atmosphere.
• Competitive pay based on experience.

Join Our Team!

If you’re passionate about hospitality, enjoy meeting people and take pride in delivering outstanding customer service, we’d love to hear from you!

Apply today and become part of the Array Brasserie & Grill team!