Job Overview:
We are looking for a skilled IT Operations Technician to join our team and ensure the smooth running of our IT infrastructure. The ideal candidate will be responsible for monitoring systems, troubleshooting issues, and providing technical support to ensure high availability and performance of IT services.
Duties and Responsibilities:
Monitor and maintain IT systems, networks, and servers to ensure uptime and security
Provide first-line technical support to users and troubleshoot hardware, software, and connectivity issues
Install, configure, and update software and operating systems
Perform regular system backups, data recovery, and disaster recovery procedures
Maintain security measures, including antivirus, firewall, and access control systems
Collaborate with IT teams to implement system upgrades and improvements
Document technical issues, resolutions, and operational procedures
Support cloud-based services and virtualization technologies
Ensure compliance with IT policies and industry best practices
Manage IT assets, including hardware inventory and software licenses
Skills and Qualifications:
✅ Technical Skills:
Proficiency in Windows, macOS, and Linux operating systems
Knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN)
Experience with cloud platforms such as AWS, Azure, or Google Cloud
Hands-on experience with system monitoring tools and cybersecurity measures
Ability to troubleshoot hardware issues (PCs, printers, servers)
✅ Soft Skills:
Strong analytical and problem-solving abilities
Excellent communication and customer service skills
Ability to work independently and as part of a team
Detail-oriented with strong documentation skills
Ability to manage multiple tasks and prioritize workload
✅ Education & Certifications:
Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred)
Certifications such as CompTIA A+, ITIL, CCNA, or Microsoft Certified Solutions Associate (MCSA) are a plus
We are looking for a skilled IT Operations Technician to join our team and ensure the smooth running of our IT infrastructure. The ideal candidate will be responsible for monitoring systems, troubleshooting issues, and providing technical support to ensure high availability and performance of IT services.
Duties and Responsibilities:
Monitor and maintain IT systems, networks, and servers to ensure uptime and security
Provide first-line technical support to users and troubleshoot hardware, software, and connectivity issues
Install, configure, and update software and operating systems
Perform regular system backups, data recovery, and disaster recovery procedures
Maintain security measures, including antivirus, firewall, and access control systems
Collaborate with IT teams to implement system upgrades and improvements
Document technical issues, resolutions, and operational procedures
Support cloud-based services and virtualization technologies
Ensure compliance with IT policies and industry best practices
Manage IT assets, including hardware inventory and software licenses
Skills and Qualifications:
✅ Technical Skills:
Proficiency in Windows, macOS, and Linux operating systems
Knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN)
Experience with cloud platforms such as AWS, Azure, or Google Cloud
Hands-on experience with system monitoring tools and cybersecurity measures
Ability to troubleshoot hardware issues (PCs, printers, servers)
✅ Soft Skills:
Strong analytical and problem-solving abilities
Excellent communication and customer service skills
Ability to work independently and as part of a team
Detail-oriented with strong documentation skills
Ability to manage multiple tasks and prioritize workload
✅ Education & Certifications:
Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred)
Certifications such as CompTIA A+, ITIL, CCNA, or Microsoft Certified Solutions Associate (MCSA) are a plus
- Experiencia
- No se requiere
- Jornada
- Completa
- Salario
- 30.960 £ – 38.700 £ anual
89 Coldharbour Lane, UB3 3EF, Hayes
Técnico/aHayes
IT Industry • 1-10 empleados
En JOB TODAY desde mayo, 2024
KAZAM LTD was incorporated on 11 March 2019 and since we have been operating and providing services to our clients in the technology and IT services. KAZAM LTD provide a range of services related to the IT products and can work with client
KAZAM LTDActivo hace 2 meses
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