IT Operations Technician

Summary: Are you passionate about uncovering insights hidden within data? We're looking for a Data Analyst to join our team and play a key role in driving data-driven decisions. You'll be responsible for collecting, processing, and analyzing complex datasets to identify trends, patterns, and opportunities that will help our organization achieve its strategic goals. Your work will directly influence business outcomes by providing actionable intelligence to stakeholders across the company. Responsibilities: Collect data from various sources, including databases, APIs, and other systems. Clean and prepare data for analysis, ensuring accuracy and consistency. Analyze data using statistical methods and tools (e.g., SQL, Excel, Python, R) to identify key trends, patterns, and anomalies. Develop and maintain reports, dashboards, and data visualizations to communicate findings to technical and non-technical audiences. Collaborate with cross-functional teams (e.g., marketing, sales, operations) to understand their data needs and provide analytical support. Identify opportunities to improve data collection, processing, and analysis methodologies. Document data analysis processes and findings to ensure reproducibility and knowledge sharing. Stay up-to-date with the latest trends and technologies in data analysis. Qualifications: Bachelor's degree in a quantitative field (e.g., Statistics, Mathematics, Economics, Computer Science) or equivalent experience. Proven experience as a Data Analyst or in a similar role. Strong proficiency in SQL for data extraction and manipulation. Excellent skills in Excel for data analysis and reporting. Experience with data visualization tools (e.g., Tableau, Power BI) is highly desirable. Familiarity with programming languages such as Python or R for statistical analysis is a plus. Solid understanding of statistical concepts and methods. Strong analytical and problem-solving skills with a keen attention to detail. Excellent communication and presentation skills, with the ability to convey complex information clearly and concisely. Ability to work independently and collaboratively in a fast-paced environment.

A great opportunity to become part of the team launching our brand-new student housing in Wembley. This role provides the perfect platform to leave a lasting impact by helping establish the top student living space in the region. We're seeking a suitable individual with a background in maintenance; further training, growth opportunities, and ongoing assistance will be available. The perfect person for this role will Contribute to an exceptional resident experience alongside the Community team and Estates Management team through the provision of a high standard of repairs, maintenance tasks, planned and unplanned works and statutory compliance of the building fabric and mechanical and electrical systems. Inspects and diagnoses faults, in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment Job Description Key Role Responsibilities Works as part of the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community. Communicates effectively with residents, clients, contractors and colleagues; demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly. Monitors and maintains the electronic maintenance reporting system, Onesite, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required. Promotes customer satisfaction by providing regular updates to residents via OneSite regarding ongoing or delayed maintenance issues. Administers all property maintenance & records in accordance with Greystar policies & procedures Maintains a focus on delivering services within agreed budgetary & resource parameters Maintains adequate levels of spares, stock and supplies, ensuring effective forward planning. Diagnoses and undertakes repair and maintenance tasks to a high quality including plumbing, joinery and carpentry, painting/decorating and lighting; or organizes and oversees repairs to completion if referred to contractors. Understands and responds to health and safety matters in an appropriate & timely manner Reports any incidents or accidents to the Community Manager using the correct system and documentation Moves furniture and heavy items around site as required Ensures all communal areas of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness. Coordinates and accompanies external Contractors/Suppliers executing minor works on site. Liaises with relevant team members within Estates Management or Operations teams to ensure transparency and clear communication when works are taking place. Monitors Sub-Contractors performance to standard and retains accurate records of their site operations including all relevant RAMS & Permits to Work. Highlights and assists with the management of any community works. Assists the Community Manager in key management ensuring high levels of security at all times. Ensures annual checks are carried out for their statutory insurance and qualifications. Manages and maintains all statutory testing records, utilizing other team members where appropriate Carries out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations Ensures the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, supervising external contractors as required Practices proper safety techniques in accordance with Company and safe systems of work guidelines Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address. Reviews site risk assessments as required with Community Manager. Seeks to maximize efficiency of utilities. Key Relationships Operations team Estates Management team Knowledge & Qualifications A reasonable level of general education educated to O’ Level / GCSE level or equivalent with demonstrable written and numerical skills. Awareness of H&S requirements on site Continually strives to improve knowledge, skills and abilities to produce the best results A recognized trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building, e.g. plumbing or electrical, is essential. Experience & Skills Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the following trades; plumber, electrician or carpenter Experience of installing and maintaining hot and cold water systems, sanitary appliances and soil and waste drainage. Experience of installing and maintaining electrical systems and fire alarm, emergency lighting and security systems. Fluent English verbal and written communication skills Helpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents Good team player with strong relationship building and influencing skills Positive approach and ability to work on own initiative Ability to determine cost effective solutions to repairs Contractor & Supplier Supervision skills are desirable Excellent organization skills with the ability to multi task and priorities Flexible approach to work and adaptable to thrive in a changing environment.

Positions Across the UK We are looking for a skilled and self-motivated Mobile Vehicle Technician to provide servicing, diagnostics, and remapping solutions directly to customers at their location. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently. The job itself if you are good organiser and proactive this is possibly one of the best jobs out on the Road meeting new people and its rewarding, You will be supported at every oppurtunity and we want all the team to enjoy coming to work. There is a a simple bonus scheme, that can earn you an additional £4k per year along with an end of year bonus. Along with a freinds and family discount. Key Responsibilities: Perform routine vehicle servicing, including oil changes, brake checks, and general maintenance. Conduct in-depth diagnostics to identify faults and issues with vehicle systems. Carry out ECU remapping to enhance vehicle performance, fuel efficiency, and drivability. Use specialized software and tools to diagnose and adjust vehicle parameters. Provide clear explanations and reports to customers regarding issues and work performed. Maintain high levels of professionalism and customer service. Keep up to date with the latest automotive technology and software updates. Ensure all work is completed in accordance with safety and industry standards. Maintain and manage tools, equipment, and vehicle stock efficiently.

Job Overview: We are looking for a skilled IT Operations Technician to join our team and ensure the smooth running of our IT infrastructure. The ideal candidate will be responsible for monitoring systems, troubleshooting issues, and providing technical support to ensure high availability and performance of IT services. Duties and Responsibilities: Monitor and maintain IT systems, networks, and servers to ensure uptime and security Provide first-line technical support to users and troubleshoot hardware, software, and connectivity issues Install, configure, and update software and operating systems Perform regular system backups, data recovery, and disaster recovery procedures Maintain security measures, including antivirus, firewall, and access control systems Collaborate with IT teams to implement system upgrades and improvements Document technical issues, resolutions, and operational procedures Support cloud-based services and virtualization technologies Ensure compliance with IT policies and industry best practices Manage IT assets, including hardware inventory and software licenses Skills and Qualifications: ✅ Technical Skills: Proficiency in Windows, macOS, and Linux operating systems Knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN) Experience with cloud platforms such as AWS, Azure, or Google Cloud Hands-on experience with system monitoring tools and cybersecurity measures Ability to troubleshoot hardware issues (PCs, printers, servers) ✅ Soft Skills: Strong analytical and problem-solving abilities Excellent communication and customer service skills Ability to work independently and as part of a team Detail-oriented with strong documentation skills Ability to manage multiple tasks and prioritize workload ✅ Education & Certifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred) Certifications such as CompTIA A+, ITIL, CCNA, or Microsoft Certified Solutions Associate (MCSA) are a plus