Strategic Account Manager for Business Advisory to Eye Clinics
26 days ago
London
Are you either a forward thinking account manager, a MedTech Practice Development specialist, or have helped to grow businesses in healthcare? This is your track to a Business Growth Strategist role for elite private eye surgery clinics. (Internal title: Practice Growth Partner. Own 8–12 clinics (not 200 accounts), £56K OTE, hybrid London.) We work with private refractive and lens replacement surgery practice owners across the UK, Europe, North America and beyond. They’re already good. Your job is to help them become market leaders. You’ll own a small portfolio of clinics and act as their Practice Growth Partner: driving activation, retention, and expansion across our advisory and marketing stack. In plain English: you make sure they get the results they’re paying for, stay longer, and grow with us. The role As a Practice Growth Partner, you will: • Own a focused book of 8–12 clinics (no more) and be their main commercial point of contact., • Lead 0–90 day activation for each new clinic: coordinate onboarding across our 7 Figure Flywheel, Hattie All-in-One Marketing System, Website+SEO and Paid Traffic so the key “activation moments” are hit on time., • Run regular results reviews / quarterly growth sessions: share performance, agree priorities, and turn them into clear “Big 3” growth plans., • Drive retention and expansion: protect recurring revenue, spot opportunities to add services or move clinics into Growth Years / Boardroom where it’s genuinely in their interest., • Coordinate with our advisory and product teams (ads, SEO, Hattie, web) to remove bottlenecks and keep clinics moving. This is a high-touch, strategic role. You’ll be on calls with founders, surgeons and clinic leadership every week. It’s part customer success, part light consulting, part account management. Who this is perfect for • You’ve been a practice manager or senior coordinator and you’re ready to move into a more commercial / strategic growth role., • You like owning outcomes (profit, retention, growth), not just “keeping things running.”, • A Customer Success Manager or Account Manager in B2B services, healthcare, or consulting, used to working with senior decision makers., • Comfortable being measured on retention, expansion, and profit, not just activity., • Strong with numbers: you can talk through a simple P&L, ROI, and performance dashboard without flinching., • Happy in a small, ambitious, no-place-to-hide team. You like responsibility and direct feedback more than corporate politics. What we offer Clear progression path: • Year 1: Own 8–12 clinics as their Practice Growth Partner., • A tight, high-calibre team focused on one niche: private refractive and lens replacement surgery., • A small, high-value portfolio you can truly know and impact, supported by CSAs and specialist product teams., • Competitive salary with a performance-based bonus tied to the health and growth of your portfolio., • In-office first (London), then remote‑hybrid (typically 3 days in / 2 remote) with occasional travel for team days and industry events., • Real progression: grow into a Senior / Principal Practice Growth Partner, product leadership, or advisory track over time.