





We are looking for a Linen and Luggage Porter for The Megaro Collection, located in Kings Cross St Pancras. The role will float between 3 properties, all located walking distance to each other. The ideal candidate is someone that will be fully independent in ensuring the highest standard of cleanliness and organisation.
The Linen Porter is responsible for stock counting and distributing linen correctly on each floor of the property, guarantee a smooth running of the housekeeping department throughout the day. Additionally, the role will involve accepting delivery of clean linen from supplier, arranging linen for pick up always maintaining a calm demeanour and working in respect of health and safety regulation.
The linen porter will also be called upon cleaning duties, when necessary, assisting the rest of team in cleaning rooms or public areas as well as managing all guests requests with a positive and pro-active attitude.
The candidate will be methodical and conscientious with an eye for detail, ensuring the highest level of organisation.
Key Responsibilities Include:
· Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department.
· Receive and store deliveries.
· Stock linen cupboards.
· Assist reception team with allocation of luggage in rooms whenever necessary and possible.
· Report maintenance issues.
· Complete the relevant daily, weekly and monthly tasks as directed.
· Maintain high standards of personal presentation and hygiene in line with the company dress code.
· Ensure that personal KPIs are achieved.
· Maintain high standards of personal presentation and hygiene in line with the company code.
Knowledge, Skills, Experience & Qualifications:
· Minimum of 1 year of working within the housekeeping department (not a must to be considered).
· Reliable and dependable in performing duties.
· The ability to communicate in English effectively and persuasively at all levels.
· A good team ethos is important, along with the ability to support team members and colleagues.
· The ability to use chemicals efficiently and appropriately.
If you are looking for a vibrant workplace, no need to look any further.
Apply today and begin a new adventure with us.
Belgrove Street, WC1H 8AB, London

Hotels, Restaurants, Cocktail Bars, Events and Meeting Space • 51-250 Employees
Hiring on JOB TODAY since June, 2021
St Pancras Hotels Services Limited is a hospitality company based in King's Cross/St Pancras. Whilst we are a group of eclectic brands, each brand has its very own personality, in the same way as our people are unique.





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About us Conifer is a leading provider of security and hospitality staffing solutions, partnering with some of the UK’s most prestigious hotels. We are now seeking skilled and dedicated Room Attendants to join the housekeeping team of a luxury 5-star hotel in Central London. The Role As a Room Attendant, you will play a key role in delivering an exceptional guest experience. In this fast-paced, high-standard environment, you will ensure every guest room and public area is maintained to the highest levels of cleanliness, comfort, and presentation. Key Responsibilities • Clean and prepare guest rooms to luxury hotel standards, • Change bed linen, make beds, and replenish towels and amenities, • Clean bathrooms to impeccable hygiene and presentation standards, • Maintain tidiness in public and back-of-house areas, • Work efficiently to meet deadlines while upholding quality, • Collaborate with supervisors to maintain 5-star service standards Requirements • Proof of right to work in the UK (ID, proof of address, National Insurance Number), • Previous housekeeping experience, ideally in 4- or 5-star hotels, • Strong work ethic, reliability, and proactive attitude, • Good spoken English, • Availability to work weekends, • UK-based experience preferred (international experience may be considered with references) What We Offer • Full-time work in one convenient location, • Immediate start available, • Supportive and friendly management team, • Ongoing training and development opportunities, • Opportunity to work in a prestigious 5-star hotel How to Apply Apply here or contact Mayara De Oliveira on LinkedIn. We welcome applications from candidates who are currently employed. If you do not hear from us within two weeks, please consider your application unsuccessful on this occasion. Additional Information Job Type: Full-time, Permanent Pay: £13.63 per hour Experience: Hotel Room Attendant: 2 years (required) Language: English (required) Work Location: In person

About us Conifer is a leading provider of security and hospitality staffing solutions, partnering with some of the UK’s most prestigious hotels. We are now seeking skilled and dedicated Room Attendants to join the housekeeping team of a luxury 5-star hotel in Central London. The Role As a Room Attendant, you will play a key role in delivering an exceptional guest experience. In this fast-paced, high-standard environment, you will ensure every guest room and public area is maintained to the highest levels of cleanliness, comfort, and presentation. Key Responsibilities • Clean and prepare guest rooms to luxury hotel standards, • Change bed linen, make beds, and replenish towels and amenities, • Clean bathrooms to impeccable hygiene and presentation standards, • Maintain tidiness in public and back-of-house areas, • Work efficiently to meet deadlines while upholding quality, • Collaborate with supervisors to maintain 5-star service standards Requirements • Proof of right to work in the UK (ID, proof of address, National Insurance Number), • Previous housekeeping experience, ideally in 4- or 5-star hotels, • Strong work ethic, reliability, and proactive attitude, • Good spoken English, • Availability to work weekends, • UK-based experience preferred (international experience may be considered with references) What We Offer • Full-time work in one convenient location, • Immediate start available, • Supportive and friendly management team, • Ongoing training and development opportunities, • Opportunity to work in a prestigious 5-star hotel How to Apply We welcome applications from employed candidates. If you do not hear from us within two weeks, please consider your application unsuccessful on this occasion. Additional Information • Job Type: Full-time, Permanent, • Pay: £13.63 per hour, • Experience: Hotel Room Attendant: 2 years (required), • Language: English (required), • Work Location: In person

Job overview Under the general guidance and supervision of the Executive Head Housekeeper and Housekeeping Manager and within the limits of the company’s policies and procedures, it is essential to ensure that the associated areas are cleaned, free of abstractions and risks to the standards established to meet the need. To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. Operational Requirements To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipment are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. To ensure engineering issues are reported to the Maintenance and fixed. To ensure that bedroom linen is not used for cleaning. Responsibilities To allocate tasks for Floor Supervisors within the shift to ensure all operational requirements are met. To deal with lost and found according to the lost and found procedure. To ensure Productivity List, Room Attendants rotas, Linen delivery note are updated daily. To make room attendant, Public Area and Evening Room Attendant Rotas every Wednesday Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute assignment sheets/work boards to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork. To conduct departmental opening up / closing procedures according to shift allocation. To ensure that all Bedrooms are covered for that day. Answer the Telephone in a courteous and efficient manner, as per Hotel standards. Record all incoming calls, requests, tasks and incidents on the log sheet and ensure that they are followed up. To make sure that all guest requests are carried out to the Hotel standards. To monitor the movements of the bedrooms throughout the day making sure that the Floor Supervisors know which rooms is V.I.P or have special requests for them. To liaise with reception to ensure all VIP or special requirements are followed through, and that the appropriate rooms are ready for guests on arrival known. Ensure that all discrepancy rooms and departure report are monitored, checked and send to the reception. Maintains guestroom history files. To monitor and check out of order rooms in the computer and ensure that the reason why they are out of order. To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all accidents are reported to a Duty manager on duty. Check rota on daily basis and make sure we have enough staff to cover the rooms. Be flexible with different shifts and make sure the crew rooms are allocated on timely manner starting from 5am Ensure store items are ordered on timely manner for the office and guest rooms. Team Requirements To ensure allocated tasks within the shift are met and completed as per standard. To identify training needs and communicating with the Deputy Head Housekeeper. To inform the Deputy Head Housekeeper of any irregularities in the conduct and / or appearance of staff within department or another department. In case of fire, bomb emergencies, assist in evacuating staff and guest in their area to the assembly point. Benefits Meals on duty Staff uniform Company pension contribution after you passing your probation period Recommend a friend fee 20 days holiday plus 8 bank holidays Dry cleaning of your uniform (if applicable) Training fund assistance of NVQ’s Awards and Recognition Programme Seasonal annual parties Staff rate with IHG hotels globally We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels: