Manager, Strategic Accts CEL

hace 1 hora

Jornada completa

Chamberí, Madrid

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with global brands - including Royal Caribbean International, Celebrity Cruises and Silversea Cruises - the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests. Royal Caribbean Group's Celebrity Cruises Team has an exciting career opportunity for a full time Manager, Strategic Accounts. This position will be working onsite from Weybridge, UK. POSITION SUMMARY: The primary purpose of this role is to own and manage a portfolio of key accounts, influencing internal and external stakeholders through building key relationships and ensuring that APD, revenue and guest targets are exceeded at optimal cost of acquisition. The role will be responsible for developing a fully integrated strategic sales and marketing annual plan for own accounts, and then converting the strategy into targeted activity. This role will support the Head of Sales with the execution of the distribution strategy and ensure correct investment decisions are made. Responsibility includes supporting strategic and key partners and producing annual destination plans with alignment to the booking curve ESSENTIAL DUTIES AND RESPONSIBILITIES: • Ensure the right amount of time is dedicated to support the strategic partners with an execution plan., • Analyze account profitability and opportunity and ensure that the distribution strategy is driving optimal return on investment., • Responsible for analyzing the weekly stats for your territory by account and providing robust market insights., • Implementation, development, and management of the sales strategy for new business opportunities within your territory., • To develop annual and quarterly sales plan for your accounts, ensuring the plans are relevant and will drive improvement on profit and APD, using the SPARK sales academy tools & techniques to formulate robust plans., • Be the face of Celebrity Cruises, with face-to-face visits, meetings and floor-walking within own accounts., • Develop a targeted contact strategy that enables you to the focus of delivering higher APD's., • Develop key relationships within your account portfolio with key decision makers and influencers., • Build solid relationships with top sellers to ensure Celebrity Cruises remains forefront of mind, whilst seeking new opportunities with other sellers to build volume., • To motivate and ensure your partners are engaged with our trade loyalty program Celebrity Rewards., • Work with the Training Manager to ensure effective implementation of Celebrity Passport training program and attendance of seminars at sea and face to face / virtual training events amongst the accounts., • To use the sales management tools available, in particular automation tools to ensure effective and efficient communication and account management., • Drive sales and engagement within own accounts via use of technology including (but not limited to) social media, virtual meetings, salesforce and telephone calls., • Implement both product and automation training to ensure awareness of all products., • Responsible for effective management of co-op budget for the accounts and monitoring and reporting on the ROI., • Effective implementation and communication of commercial terms ensuring all paperwork post negotiations are delivered in a timely fashion., • Responsible for competitive intelligence gathering and provide recommendation to the organization., • Work with the Marketing team and Trade Marketing Manager to ensure that Celebrity Cruises are well represented in all activity., • Prepare and host client educational trips, i.e., Seminars at Sea, Ship Launches, and Ship Visits etc with targeted follow-up to ensure robust ROI., • Act as Ambassador for Celebrity Cruises at key trade and consumer events., • Implement successful consumer events, digitally or face to face, as required as part of a clear strategy and demonstrate a return of investment and costs., • Prepare weekly and sales reports for the leadership team as required., • Liaise and work with RSM team where appropriate to ensure coverage of Key Accounts within retail space, promoting consistent messaging and engagement., • Set clear SMART objectives for all meetings to ensure effective use of time., • Accurately record all meaningful trade partner conversations in Salesforce, including any agreed actions and follow-up., • Takes accountability for self-development, completing all required training, as well as those identified to support own needs and opportunities for personal growth, • Perform other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. EXPERIENCE KNOWLEDGE AND SKILLS • Influencing - takes others on the journey with them and ability to persuade others., • Problem Solving skills - Can identify the problem, think on their feet, and address disputes and problems., • Multi-tasker - Ability to simultaneously manage a variety of projects and events & at different planning stages whilst meeting required deadlines., • Style - Leads with integrity, empathy and is self-aware., • Enthusiastic - Demonstrates passion, enthusiasm and is eager and excited towards own goals and development of the team., • Analytical - Logically analyses facts, data, and situations., • Takes initiative - Understands what needs to be accomplished and proceeds within the accountabilities of the job., • Planning - Can formulate ideas related to the steps of achieving the objective., • Organized - Can place and maintain order in an environment and situation., • Selling - Has a skill to convince and influence others to purchase a product or service., • Persistent - Is tenacious despite encountering setbacks and obstacles., • Optimistic - Believes the future will be positive and demonstrates a positive attitude in all situations., • Written/Language - Clear and concise communication detailing the level of interest in formulating words that convey the meaning., • Flexible - Working hours and travel will be fluid with regular time spent with Trade Partners., • All Sales backgrounds (sectors) considered., • Experience of working in a matrix organization is preferable., • Clean current driving license. WORKING CONDITIONS • Full time position, • Field Based Role, • Competitive pension, private healthcare, life assurance to name a few, • Friends and Family Cruise discounts We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! The position is not eligible for work authorization sponsorship It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment

Ofertas similares

Grants and Trust Fundraiser

hace 2 días

Manchester

About us Wood Street Mission is a children’s charity helping children and families impacted by poverty in Manchester and Salford. We provide practical help to help meet children’s day-to-day needs and improve their life chances. We give clothes, bedding and baby equipment to struggling families, along with toys and books which are important for children’s wellbeing and development. We support engagement in education by helping families with the costs of school uniform and run Book Roadshow events in schools to promote reading and improve children’s literacy. We work to raise awareness about child poverty and help thousands of children and their families every year. We are looking to recruit a Grants and Trusts Fundraiser to join our growing team, as we take Wood Street Mission to the next level. You will be responsible for managing and delivering our Grants and Trusts income stream, developing long-term relationships with funders, and building on our small but successful track record. The Grants and Trusts Fundraiser is a pivotal role in helping us to accelerate our growth even further so we can help more children to thrive free from poverty. The role is flexible between the office in Manchester and working from home. Purpose of post As the Grants and Trusts Fundraiser, you will be responsible for securing grants of varying sizes, translating the charity’s work across our five projects into compelling, high-quality applications for a range of audiences. Working collaboratively with the wider charity team, you will have a hands-on role in understanding our projects to ensure you can authentically convey our mission and our impact to funders. You will provide excellent care to existing and new supporters, ensuring reporting requirements are met and that funders are kept informed of how their support has enabled the charity to continue its work. A key responsibility will be to contribute to and develop the Grants and Trusts fundraising plan. You will work to identify, secure and develop a robust pipeline of grant funders to maximise income and enable continued growth and sustainability of Wood Street Mission’s work. Main duties and responsibilities 1. To contribute to and develop the Grants and Trusts fundraising plan as agreed with the Fundraising Lead, to support the charity’s strategy, 2. Meet agreed key performance indicators and to monitor and report on these targets, 3. To keep up to date with funding policies and grant giving organisation news to inform the fundraising plan, 4. To work closely with the Fundraising Lead and other members of the team to ensure a coordinated approach and excellent level of care for supporters, through appropriate and engaging communication methods, 5. To research and develop new funders to support the achievement of fundraising targets, 6. Frequently report on progress of Grants and Trusts fundraising to the Fundraising Lead, 7. Work with the wider charity team to build a bank of individual stories and information for each of the five projects, to develop a Case for Support which can be adapted to different audiences, 8. To work with the Fundraising Lead and the charity team to carry out a Full Cost Recovery exercise across all five projects, to provide a clear overview of the charity’s income and expenditure budget, 9. Write comprehensive and persuasive applications to funders and prepare tailored presentations for a range of supporters, 10. Build, nurture and account manage relationships with grant giving organisations, providing impact assessments, case studies and progress reports as required, 11. Implement an effective stewardship process to maximise income and encourage long-term support, so funders feel appreciated and understand how their support has made an impact, 12. Ensure grants are acknowledged promptly and reporting requirements are met within agreed timescales, 13. To work alongside colleagues within the charity to identify potential grant funding opportunities and potential cross team working opportunities to ensure the charity maximises income across all income streams, 14. Maintain up-to-date and accurate funder and volunteer records on the Beacon database, and to input data, donations and consent preferences, ensuring all data processing is GDPR compliant, 15. To provide general administrative support to the Fundraising team, 16. To represent Wood Street Mission as required at special events, and to proactively seek out new funding prospects and networking opportunities, 17. To act as an ambassador for Wood Street Mission and promote the charity, 18. To champion the Fundraising Regulator Code of Fundraising Practice, upholding a high standard of fundraising that is legal, open, honest and respectful Other areas and general work duties: 1. Work collaboratively on a daily basis with the wider charity team, including the Finance, Marketing, Administration and Project Development/Worker team, 2. To support a safe working environment, 3. To attend and participate constructively in staff meetings, supervision and appraisal, 4. To implement Wood Street Mission policies and guidelines as set out in the staff handbook, 5. To undertake training to develop knowledge, skills and confidence as agreed with your manager, 6. To work flexibly and undertake such other work appropriate to the post as may be assigned by your manager. If evening and weekend event work may be required TOIL can be taken., 7. Other tasks and duties relevant to the role as required by the organisation Personal Specification Experience: · Experience working in a fundraising or customer care environment · Experience of working towards targets and with a wide range of stakeholders · Experience of writing and developing funding applications, proposals and budgets · Experience of delivering presentations to different audiences in a variety of settings · Experience of using a CRM for data analysis and reporting · Success in securing high-value trust and grants (Desired) Knowledge, Skills and Abilities: · An excellent understanding of effective supporter care and stewardship · A genuine interest in the issues of child poverty and an understanding of Wood Street Mission’s aims to tackle these issues · Excellent interpersonal skills, capable of communicating with a diverse range of people with sensitivity, confidentiality and respect · Excellent attention to detail, ability to keep clear and accurate records, and a desire to offer a high standard of service to our supporters · Excellent organisation and time management skills, with an ability to work effectively under pressure and prioritise overlapping deadlines · Excellent written and verbal skills, with the ability to communicate clearly with different audiences · Excellent numeracy skills including the ability to track income, interpret accounts and present detailed financial information for supporters · High IT proficiency with an excellent working knowledge of Microsoft Office, Outlook and social media platforms · Ability to work proactively and autonomously, using your own initiative to overcome challenges and problem-solve · A good team player who can work collaboratively and alongside with the wider team and volunteers · A self-motivated individual with a drive to achieve targets · GCSE Level Education including Maths and English · Excellent understanding of all aspects of fundraising and a commercial awareness of fundraising trends in the UK (Desired) · Knowledge of charitable grant giving organisations, funding policies, data protection and fundraising best practice (Desired) · A good working knowledge of the Code of Fundraising Practice and the Charities Act (Desired)

Meeting & Events Executive - Hosco

Más ofertas de esta empresa

Ofertas similares

Related searches in Manchester