MUST have experience in Housing, managing tenancies, signing up new tenants.
- Walkabout of the estate checking grounds & blocks raising any concerns
- Answering telephone enquires
- Answering e-mails and general enquiries
- Contacting H.I.H when tenants need repairs which are not dealt with by the T.M.O.
- Dealing with Caretakers/maintenance team when repairs are needed on site
- Processing work/job sheets for repairs and updating PC
- Maintaining P.I.M.I reports for HiH
- Contacting applicants for viewings
- Property viewings with applicants
- Arrange and complete tenancy reviews
- Arranging for electrical Inspections/gas inspections
- Photocopying, laminating, scanning, emails
- Arranging settling in visits/tenancy viewings and new sign-ups.
- Liaise with S.N.T police team on Estate issues
- Letters to Residents regarding overflows, rubbish, parking, etc.
- Speak/Confronting residents on A.S.B, dropping of litter, dog fouling or any issues/complaints raised
- Liaise with caretakers on cleaning, grounds maintenance, repairs
- Running the office in the absence of the Manager on annual leave, sickness, meetings or away from the office.
- Photographing incidents or objects relating to A.S.B.
- General office duties if required
- Clutter reporting / checks using Photobook / Havering tablet
- Experience
- Required
- Languages
- English – Advanced
- Employment
- Part-time
- Schedule
- Monday to Thursaday 9-2pm (flexible)
- Salary
- £12.9 – £13.5 hourly
- Benefits
- Overtime or LIEU avalaible
- Starting time
- Immediate start!
Barnstaple Road, RM3 7SX, Romford
BETRA TMO • 1-10 Employees
Hiring on JOB TODAY since June, 2025
We are a TMO in Harold Hill managed by Havering Council. This is a friendly estate with 216 flats within 34 blocks. We have lovely grounds and a very hardworking maintenance team who carry out repairs and maintain the grounds.
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