Receptionist / Administrator

To assist the TMO’s Manager in providing: MUST have experience in Housing, managing tenancies, signing up new tenants. 1. Walkabout of the estate checking grounds & blocks raising any concerns 2. Answering telephone enquires 3. Answering e-mails and general enquiries 4. Contacting H.I.H when tenants need repairs which are not dealt with by the T.M.O. 5. Dealing with Caretakers/maintenance team when repairs are needed on site 6. Processing work/job sheets for repairs and updating PC 7. Maintaining P.I.M.I reports for HiH 8. Contacting applicants for viewings 9. Property viewings with applicants 10. Arrange and complete tenancy reviews 11. Arranging for electrical Inspections/gas inspections 12. Photocopying, laminating, scanning, emails 13. Arranging settling in visits/tenancy viewings and new sign-ups. 14. Liaise with S.N.T police team on Estate issues 15. Letters to Residents regarding overflows, rubbish, parking, etc. 16. Speak/Confronting residents on A.S.B, dropping of litter, dog fouling or any issues/complaints raised 17. Liaise with caretakers on cleaning, grounds maintenance, repairs 18. Running the office in the absence of the Manager on annual leave, sickness, meetings or away from the office. 19. Photographing incidents or objects relating to A.S.B. 20. General office duties if required 21. Clutter reporting / checks using Photobook / Havering tablet

Job Overview We are Looking for Hardworking individual to join our team at Dagenham London Branch. The candidate must have good communication skills and Customer Service, Must have Good knowledge of Using of Social Media , Video Editing and photography skills. Full training will be provided so send us your CV if you want to join our team. Responsibilities Greet and welcome customers in a professional and friendly manner Answer and direct phone calls promptly Making Videos and Uploading on Social Media platforms. Maintain a tidy and organised reception area Computer Skills and knowledge Reguired Skills Advertising on Social Media Platforms -Video & photography skills. Strong Communication skills Computer literate with knowledge Excellent phone etiquette and communication skills Organisational abilities to manage multiple tasks efficiently Familiarity with general office procedures Job Types: Full-time, Part-time, Permanent Pay: £22,000.00-£38,000.00 per year Expected hours: 20 – 48 per week Additional pay: Commission pay Performance bonus Benefits: Company pension Employee discount Free parking On-site parking Schedule: Day shift Monday to Friday Overtime Weekend availability Work Location: In person