Local Borough Council Property Liason
6 hours ago
Croydon
Job Title: Council Liaison & Booking Officer Location: London Employment Type: Full-time / Part-time / Contract (Flexible) Role Overview We are looking for an organised and confident Council Liaison & Booking Officer to manage relationships with London local councils and secure council bookings for properties that we have already procured. This role focuses on coordinating with council housing teams, arranging inspections, managing paperwork, and ensuring properties are successfully placed on rent with councils. Key Responsibilities Council Liaison & Relationship Management Act as the primary point of contact between the company and local council housing teams Build and maintain working relationships with council officers across multiple London boroughs Respond promptly to council enquiries and booking requests Property Booking & Lettings Coordination Submit procured properties to councils for leasing or nightly/temporary accommodation schemes Coordinate council viewings, inspections, and handovers Manage booking confirmations, tenancy start dates, and contract documentation Compliance & Documentation Ensure all required documents are submitted accurately and on time, including: Gas Safety Certificates Electrical Safety Reports (EICR) EPCs HMO licences (where applicable) Fire safety and compliance documents Track council requirements and borough-specific compliance standards Inspections & Issue Resolution Coordinate council property inspections and follow up on any remedial actions required Liaise internally with maintenance, procurement, and compliance teams to resolve issues Keep councils updated on timelines and progress Pipeline & Reporting Maintain an up-to-date pipeline of properties submitted, approved, or pending with councils Track booking status, rental values, and contract durations Provide regular reports to management on council placements and performance Experience & Seniority Levels Junior Level Strong administrative and communication skills Confidence dealing with councils, clients, and stakeholders Ability to manage documentation and follow processes Willingness to learn council housing schemes and compliance requirements Mid-Level Experience working with London councils or in housing, lettings, or property management Familiarity with council leasing, TA (temporary accommodation), or PSL schemes Ability to manage multiple boroughs and bookings simultaneously Senior Level Proven experience securing council bookings at scale Strong relationships within council housing departments In-depth understanding of council procurement, compliance, and inspection processes Ability to streamline systems, improve turnaround times, and train junior staff Key Skills & Attributes Excellent communication and relationship-building skills Strong attention to detail and document management Good understanding of London borough requirements Ability to manage multiple properties and deadlines Problem-solving and follow-up driven mindset