
Bocconcino Mayfair Restaurant - Reception Manager
Restaurant Reception and Event Manager - Bocconcino Mayfair Restaurant
Contract: Full time (48hrs per week)
Salary: £2700 Net monthly (after tax) + Event booking bonus + TIPS
Bocconcino Mayfair Restaurant is a renowned Italian restaurant dedicated to providing authentic cuisine and exceptional dining experiences. We value passion, hospitality, and a commitment to excellence in everything we do.
Summary
We are seeking a Reception and Events Manager to lead our Restaurant reception team at our iconic Mayfair location.
This role involves managing guest interactions and ensuring seamless service, reflecting our commitment to hospitality and customer satisfaction.
Responsibilities
- Be in charge of the event management from start to end
- Manage and train the reception team
- Manage reservations and seating arrangements efficiently.
- Coordinate with kitchen and service staff to ensure smooth operations.
- Handle guest inquiries and resolve issues promptly.
- Maintain a welcoming environment that aligns with our brand standards.
- Train and support front-of-house staff to deliver excellent service.
- Ensure compliance with health and safety regulations.
- Greet and welcome guests with professionalism and warmth.
Qualifications
- Proven experience in guest services or event management (premium and luxury restaurants)
- Previous experience as Head Receptionist/Reception Manager is required
- At least 2 years experience in managing Open Table reservations system
- Flexibility to work any day of the week (total 5 days per week)
- Excellent phone etiquette and communication skills.
- Ability to lead a team and manage multiple priorities.
- Multilingual abilities are advantageous.
- Strong organisational skills and attention to detail.
- Passion for delivering outstanding customer service.
- Strong leadership skills
- Call-To-Action
Benefits
- Complimentary dinner for 2 on your birthday
- 50% staff discount at our restaurants
- Staff uniform
- Delicious meals twice a day
- Tips + events bonus
- 28 days of holiday
- Company pension scheme
"Join us at Bocconcino Restaurant and become part of an energetic team committed to culinary excellence. If you’re ready to lead with passion and make every guest feel special, we’d love to hear from you—apply now and start your journey with us!"
Job Types: Full-time, Permanent
Benefits:
- Company events
- Employee discount
Ability to commute/relocate:
- Mayfair W1J 8ED: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Open Table : 1 year (required)
- Head Receptionist/Reception Manager: 1 year (required)
- Restaurant environment: 2 years (preferred)
- Experience
- Required
- Employment
- Full-time
- Schedule
- Monday - Sunday
- Salary
- £40,110 – £45,000 yearly
- Benefits
- Tips
- Starting time
- Immediate start!
19 Berkeley Street, W1J 8ED, London

Italian restaurant • 11-50 Employees
Hiring on JOB TODAY since May, 2023
Italian restaurant situated in Mayfair. 2 floors and fine dining vibes
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