Duties and Responsibilities:
· Maintaining statistical and financial record
· Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
· Create and manage a relaxed, welcoming, customer - focused environment
· Dealing with customer queries and complaints
· Overseeing pricing and stock control, maximizing profitability and setting/meeting sales targets, including motivating staff to do so
· To control and operate the store in accordance with company instructions, policies, and procedures to minimize operating costs and maximize profits
· Conduct price and feature comparisons to facilitate purchasing
· Recruit and train new staff and conduct induction
· Ensure high levels of customer satisfaction through excellent service
· Ensure racks are fully stocked
· Utilizing customer experience and everyday coaching across the team (especially during peak times)
· Inform customers about discounts and special offers and managing budgets
** Skill/experience/qualifications:**
· Excellent all-around managing skills
· Strong experience in Excel
· Excellent organizational and proven ability to manage the full extent of business requirements
· Must have excellent communication and interpersonal skills
· Customer management skills
· Bachelor &/ Master’s degree or a related study and experience
· Maintaining statistical and financial record
· Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
· Create and manage a relaxed, welcoming, customer - focused environment
· Dealing with customer queries and complaints
· Overseeing pricing and stock control, maximizing profitability and setting/meeting sales targets, including motivating staff to do so
· To control and operate the store in accordance with company instructions, policies, and procedures to minimize operating costs and maximize profits
· Conduct price and feature comparisons to facilitate purchasing
· Recruit and train new staff and conduct induction
· Ensure high levels of customer satisfaction through excellent service
· Ensure racks are fully stocked
· Utilizing customer experience and everyday coaching across the team (especially during peak times)
· Inform customers about discounts and special offers and managing budgets
** Skill/experience/qualifications:**
· Excellent all-around managing skills
· Strong experience in Excel
· Excellent organizational and proven ability to manage the full extent of business requirements
· Must have excellent communication and interpersonal skills
· Customer management skills
· Bachelor &/ Master’s degree or a related study and experience
- Experiencia
- No se requiere
- Jornada
- Completa
- Salario
- 31.000 £ – 34.000 £ anual
Ferndale Road, SN2 1HB, Swindon
Dependiente/aSwindon
Retail Newsagent and covenience store • 1-10 empleados
En JOB TODAY desde abril, 2025
We are a newsagent and a retail convenience store. We are offering a wide range of products and services, including food, Daily essentials, Wines, Beers, Spirits, and providing Utility Top-ups. We also have facility of pay point,and oyster.
Raj Mahendrabhai PatelActivo hace 2 meses
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