Sales Administrator / Office Administrator

Promise Promo, a well-established supplier of promotional products, is looking for an enthusiastic and motivated Office Support team member. This position is based in our office in Hemel Hempstead, Hertfordshire. This is a fantastic opportunity for the right candidate to further their career with an exciting, fast-paced and expanding company. Someone with a positive attitude, that can take direction, whilst being able to work using their own initiative is vital. A candidate with a team focus outlook, and who has the drive and determination to succeed in this role, is key. This role will heavily involve helping and assisting the Logistics and E-commerce teams, along with stepping in to help with holiday cover within the Production team. Somebody who can pick up tasks quickly, and who is keen to learn more about all areas of the business is essential. Key Responsibilities: · Helping with the running of customer Webshops – such as managing and maintaining e-commerce sites. Setting up SKU’s, updating product information and pricing details, ensuring all costs are monetised, running month end shipping reports, are some aspects of this. · Logistics support and cover – becoming the point of contact for any logistics issues. Duties include monitoring shipments, resolving any queries in a timely manner, and updating/logging details onto spreadsheets. · Supporting the Production Team and any other areas of the business, when team members are on holiday. Sending purchase orders, liaising with suppliers regarding orders and updating our CRM system are some examples of this. Required Skills: · Excellent numeracy, literacy, and communication skills · Good organisation and multi-task skills with the ability to work to deadlines · Attention to detail and observational skills · Experience with Microsoft packages (Outlook, Word, Excel) and with previous CRM systems is advantageous · Self-motivated and hard working · Eager to achieve, enthusiasm and drive · Polite and friendly manner · A team player, but with the ability to work on own initiative · Previous experience in a similar role preferred, but not essential

We require an experienced legal secretary at our offices in Abingdon to start immediately. Job description Job Title: Conveyancing Secretary Department: Conveyancing Reporting to: A Senior Lawyer Role Description The Conveyancing Secretary role will focus on general secretarial and administrative duties. Key responsibilities 1. Providing secretarial and administrative support to a Solicitor/Lawyer in the conveyancing department 2. Audio/copy typing (digital dictation) of all correspondence and documents using Microsoft Word, the firm’s word-processing and digital dictation systems; 3. Case and paper management’ - printing correspondence, collating and indexing enclosures and ensuring correspondence is delivered in a timely fashion; 4. Client care including sending out all client care letters, liaising with existing and established clients about ongoing or new matters; 5. Dealing with new client enquiries; 6. Managing incoming written and electronic communication in an accurate and efficient manner and ensuring that appropriate and timely action is taken in response; 7. Booking appointments, arranging meetings and managing diaries; 8. Liaising with estate agents, solicitors and clients where required 9. Attending to clients in person and on the phone 10. Opening and amending new client matters on LEAP, the firm’s document management system to ensure that all relevant information is entered correctly and kept up-to-date; 11. Completing case-related external and internal forms and documentation and entering information where relevant into the firm’s case management system; 12. Undertaking departmental-specific administrative tasks as required by the fee earner/partner in charge of the department; 13. Electronic and manual filing of documents; 14. Undertaking administration tasks such as photocopying, scanning, faxing, printing, filing as may be reasonably required. Person Specifications It is essential that you are able to satisfy the below specifications. We have indicated when the below are not essential but desirable. Skills Legal Experience and knowledge of conveyancing is desirable Excellent audio/copy typing skills Excellent communication - convey information clearly and accurately, both orally and in writing Excellent organisational – strong administrative and document management skills, time management and workload planning Excellent Word processing skills IT (Microsoft 2016 Office suite) including database (desirable) Knowledge Previous experience as a Conveyancing Secretary Familiar with the process for completing and filing stamp duty forms and Land Registry applications online and via Land Registry portal Good understanding of the conveyancing process Manual and electronic file management Taking new client enquiries Preparing, collating and ordering documentation Good level of numeracy Willingness to assume additional responsibilities Knowledge of Anti-Money Laundering rules and procedures Ability Attention to detail Flexibility and adaptability. Quality focus Qualities Enthusiastic Common sense Self-motivated Initiative and problem-solving skills Punctual and reliable