We are seeking a dedicated Support Worker to provide compassionate and effective support to young people aged 16+ and over in supported accommodation. This role involves assisting young individuals in developing life skills, ensuring their safety, and promoting their independence within a caring and structured environment. The successful candidate will play a vital part in fostering a positive atmosphere where young people can thrive and reach their full potential. This position offers an opportunity to make a meaningful difference in the lives of young people while working within a supportive team.
Duties
- Build trusting relationships with young residents, offering guidance and emotional support
- Assist with daily living activities, including organisation of routines
- Contribute to the development and review of personalised support plans tailored to each individual’s needs
- Support young people in accessing education, employment, or training opportunities
- Encourage participation in social activities to promote social skills and community engagement
- Maintain accurate records of interactions, progress, and incidents in accordance with organisational policies
- Promote safety protocols within the accommodation, ensuring a secure environment for all residents
- Facilitate effective communication between young people, colleagues, and external agencies as required
- Assist with driving responsibilities where necessary, ensuring safe transportation for appointments if required
Skills
- Experience working with children or vulnerable young people is highly desirable
- Strong communication skills to effectively engage with young residents and team members
- Ability to work independently as well as part of a team in a busy environment
- Good organisational skills to manage multiple responsibilities and maintain accurate documentation
- Knowledge of child protection procedures and safeguarding policies
- IT literacy for record keeping, report writing, and communication purposes
- Valid driving licence is advantageous for supporting transportation needs
- Compassionate attitude with patience, resilience, and a genuine desire to support young people's development
This role provides an enriching opportunity for individuals committed to making a positive impact on young people's lives through dedicated support and guidance.
- Experience
- Not required
- Languages
- English – Advanced
- Employment
- Full-time
- Salary
- £14 – £16 hourly
- Benefits
- £60.00 Sleep In Rate
- Starting time
- Immediate start!
Treforest Court, Treforest, Pontypridd
16+ Supported Accommodation for Young People / Care Leavers • 11-50 Employees
Hiring on JOB TODAY since July, 2026
Phoenix Supported Accommodation is a 16+ SUPPORTED ACCOMMODATION PROVISION that offers 24 HOUR WRAP AROUND SUPPORT, ADVICE and GUIDANCE for ‘looked after’ Young People and Care Leavers aged 16 – 18 years old.
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