Support Worker - Phoenix Supported Accommodation Ltd - Pontypridd

We are seeking a dedicated Support Worker to provide compassionate and effective support to young people aged 16+ and over in supported accommodation. This role involves assisting young individuals in developing life skills, ensuring their safety, and promoting their independence within a caring and structured environment. The successful candidate will play a vital part in fostering a positive atmosphere where young people can thrive and reach their full potential. This position offers an opportunity to make a meaningful difference in the lives of young people while working within a supportive team.
Duties

• Build trusting relationships with young residents, offering guidance and emotional support
• Assist with daily living activities, including organisation of routines
• Contribute to the development and review of personalised support plans tailored to each individual’s needs
• Support young people in accessing education, employment, or training opportunities
• Encourage participation in social activities to promote social skills and community engagement
• Maintain accurate records of interactions, progress, and incidents in accordance with organisational policies
• Promote safety protocols within the accommodation, ensuring a secure environment for all residents
• Facilitate effective communication between young people, colleagues, and external agencies as required
• Assist with driving responsibilities where necessary, ensuring safe transportation for appointments if required

Skills

• Experience working with children or vulnerable young people is highly desirable
• Strong communication skills to effectively engage with young residents and team members
• Ability to work independently as well as part of a team in a busy environment
• Good organisational skills to manage multiple responsibilities and maintain accurate documentation
• Knowledge of child protection procedures and safeguarding policies
• IT literacy for record keeping, report writing, and communication purposes
• Valid driving licence is advantageous for supporting transportation needs
• Compassionate attitude with patience, resilience, and a genuine desire to support young people's development

This role provides an enriching opportunity for individuals committed to making a positive impact on young people's lives through dedicated support and guidance.