Waiter / Waitress - Reddog Saloon Hoxton - London

We are looking for great people to join our team!

Join the vibrant team at Firmdale Hotels' Charlotte Street Hotel and embark on an exciting journey in the world of hospitality! We're thrilled to offer an exceptional opportunity for a passionate individual to join us as a Commis Waiter. At Firmdale Hotels, we pride ourselves on delivering unparalleled guest experiences, and our Commis Waiters play a crucial role in achieving this goal. As an entry-level position perfect for those with aspirations in Food and Beverage, you'll be at the heart of our dynamic team, attending to guest requests with efficiency and warmth. Responsibilities: • Assist in providing exceptional service to guests by attending to their requests promptly and courteously., • Familiarise yourself with the menus and order of service to accurately answer guest queries and make recommendations., • Work closely with the team to ensure smooth service delivery and maintain high standards of cleanliness and presentation., • Collaborate with kitchen staff and other team members to coordinate food and beverage orders., • Set and clear tables efficiently, ensuring a clean and tidy dining area for guests., • Handle guest inquiries, feedback, and complaints professionally, escalating issues to management when necessary., • Adhere to all health and safety regulations and procedures to ensure the well-being of guests and colleagues., • Continuously strive to improve your knowledge and skills through training and development opportunities provided by the company., • Maintain a positive attitude and uphold the company's values and standards at all times. What you Need: • Excellent customer service skills, • Strong communication and interpersonal skills, • Ability to work effectively as part of a team, • Attention to detail, • Passion for food and beverage, • Adaptability and willingness to learn, • Time management and organisation skills What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality. Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away. With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it. We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026, • Best Afternoon Tea, Country & Townhouse, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Head Waiter / Service Trainer This very popular and iconic luxury café and all-day dining restaurant concept has been taking the market by storm since the early 90s. Located only in prime real estate locations across Westminster, we are now seeking a passionate, experienced, and service-driven Head Waiter to join our successful team and support the training and development of our front-of-house staff. The ideal candidate will have strong restaurant floor experience, excellent leadership skills, and a genuine passion for delivering exceptional guest service. As Head Waiter, you will lead by example, support the management team, and train waiters to deliver excellence in service, guest care, product knowledge, and restaurant standards. Responsibilities • Lead, motivate, and support the waiting team during service, • Train new and existing staff in excellent table service and guest care, • Ensure all guests receive a warm welcome and professional service, • Maintain high standards of presentation, communication, and hospitality, • Supervise the restaurant floor and ensure smooth daily operations, • Support staff with order taking, food and drink service, and guest requests, • Coach team members on upselling, menu knowledge, allergens, and service steps, • Monitor service quality and provide feedback to improve performance, • Handle guest queries and complaints professionally and efficiently, • Ensure the restaurant is clean, organised, and ready for service at all times, • Work closely with managers, bartenders, kitchen staff, and other departments, • Support opening and closing procedures when required, • Ensure compliance with food safety, health and safety, and company standards Requirements • Proven experience as a Head Waiter, Senior Waiter, Supervisor, or similar role, • Strong knowledge of high-quality restaurant service, • Experience training or coaching front-of-house staff, • Positive attitude and excellent communication skills, • Ability to lead by example and remain calm under pressure, • Strong attention to detail and guest-focused approach, • Ability to keep the restaurant organised, clean, and under control, • Professional appearance and confident customer service skills, • Flexibility to work full-time, including weekends and busy periods, • Right to work in the United Kingdom is required Benefits • 50% staff discount in all our venues, even on your days off, for you and up to 3 family members, • 4 weeks paid annual holiday, • Learning and development opportunities, • Free meal during working hours, • Competitive pay depending on experience, • Tips, service charge, staff food, and other incentives included, • Around 45 hours per week, • No split shifts Pay Competitive salary depending on experience, from £13.46 to £15.00 per hour, including service charge, plus tips, staff food, and other incentives. Job Type: Full-time Application Questions • Do you have experience in a similar Head Waiter, Senior Waiter, or Supervisor position?, • Do you have experience training or supporting front-of-house staff?, • Can you work full-time? Work Authorisation United Kingdom work authorisation is required. Work Location In person

Head Waiter - Hiring now! Caravan Southbank, London Overall earnings up to 16.70 Full time This November, we're opening our tenth, and biggest Caravan at the Southbank. And we're looking for an exceptional Head Waiter to both own a section, but guide your team to do the same. We're after someone kind, confident, high-energy and genuinely passionate about what they do, and sharing that passion with others. Someone who knows good food, fine drinks and gets a kick out working in a team and giving their guests the best experience possible. You'll be joining Caravan as we open a special new restaurant, with two floors, multiple bars and plenty of opportunity to make your mark from day one. The role As Head Waiter, you'll work with the full team to make sure every service runs brilliantly whenever you're in the building. That means engaging in the Caravan culture, hospitality, working with all departments to make sure every one of your guests that leaves the restaurant has the best experience possible. What you'll be doing as Head Waiter • Ensure our food, drink, and service standards are consistently delivered, • Taking full ownership of your section and helping guide your team to create the kind of hospitality people want to come back for, • Developing your own skills & knowledge and sharing that knowledge with your team, • Supporting your team members; making sure everyone feels welcome, and smashing each service as a team, • Working closely with the wider restaurant team to give every guest the best experience possible Why Caravan? Since 2010, we've been serving well-travelled food, specialty coffee and drinks inspired by flavours and ideas from around the world. We're a business built around curious people. People who care about what they do, look out for each other and aren't afraid to try something new. With more openings ahead and a big focus on developing our own people, there's plenty of room to grow with us too. Plus, when you work at Caravan you enjoy: • Free meals & drinks when on shift, • 50% dining discount with up to 4 mates, • 20% coffee retail discount, • Extensive wellbeing support, • Financial health education & support, • Leadership training and development, • A dining voucher when you start, on your birthday and your work anniversary, to spend in any of our restaurants, • Real career progression - 80% of our management roles are filled internally Our values We live by four core values, and our Head Waiter, and every team member would live, promote and role model them: • All welcome - We make space for everyone at our table, • No boundaries - Grow, develop and thrive, just a little bit each day, • Caravan of Love - Bring the energy, and be part of the change you want to see in the world, • Well-travelled - Be curious; learn, taste, experiment and share that knowledge with those you meet along the way Sustainability We're all in on both environmental and social sustainability practices. Every team member plays their part in maintaining our B-Corp certification targets. Diversity & Inclusion Everyone's welcome at Caravan. We respect individual differences in identity, culture and experience, with our team, and with every guest.

Runner - Hiring now! Caravan Southbank, London Overall earnings up to £15.10 per hour Full time This November, we're opening our tenth, and biggest Caravan at the Southbank. And we're looking for a great Runner to join the team. We're after someone kind, confident, high-energy and genuinely passionate about being in hospitality. Someone who's excited to learn about good food, fine drinks and gets a kick out working in a team and giving their guests the best experience possible You'll be joining Caravan as we open a special new restaurant, with two floors, multiple bars and plenty of opportunity to make your mark from day one. The role As a Runner you'll work with the full team to make sure the pass runs smoothly whenever you're in the building and guests receive the right drinks & dishes at the right time, served with passion and a smile! You'll be excited to live the Caravan culture, hospitality and take advantage of our development opportunities to make sure every one of your guests that leaves the restaurant has the best experience possible. What you'll be doing as Runner • Ensure our food, drink, and service standards are consistently delivered, • Taking full ownership of the pass and making sure every dish and drink is delivered with passion and a smile, • Developing your own skills & knowledge and sharing that knowledge with your team, • Supporting your team members; making sure everyone feels welcome, and smashing each service as a team, • Working closely with the wider restaurant team to give every guest the best experience possible Why Caravan? Since 2010, we've been serving well-travelled food, specialty coffee and drinks inspired by flavours and ideas from around the world. We're a business built around curious people. People who care about what they do, look out for each other and aren't afraid to try something new. With more openings ahead and a big focus on developing our own people, there's plenty of room to grow with us too. Plus, when you work at Caravan you enjoy: • Free meals & drinks when on shift, • 50% dining discount with up to 4 mates, • 20% coffee retail discount, • Extensive wellbeing support, • Financial health education & support, • Leadership training and development, • A dining voucher when you start, on your birthday and your work anniversary, to spend in any of our restaurants, • Real career progression - 80% of our management roles are filled internally Our values We live by four core values, and our Runner, and every team member would live, promote and role model them: • All welcome - We make space for everyone at our table, • No boundaries - Grow, develop and thrive, just a little bit each day, • Caravan of Love - Bring the energy, and be part of the change you want to see in the world, • Well-travelled - Be curious; learn, taste, experiment and share that knowledge with those you meet along the way Sustainability We're all in on both environmental and social sustainability practices. Every team member plays their part in maintaining our B-Corp certification targets. Diversity & Inclusion Everyone's welcome at Caravan. We respect individual differences in identity, culture and experience, with our team, and with every guest.

You'll be responsible for providing friendly, efficient service throughout the customer's visit, including: Welcoming and seating customers Taking food and drink orders Serving food and drinks Looking after customers throughout their meal Clearing and resetting tables Keeping the restaurant clean and organised Working closely with the kitchen and front-of-house team Maintaining excellent service during busy periods

MUST HAVE EXPERIENCE IN QUALITY RESTAURANT! Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We’re searching for a dynamic Head Waiter to join our team and become part of something special. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Key elements of your role as Head Waiter will involve controlling a section during service, taking food orders, serving guests and providing a professional bill service. Responsible for directing and motivating a team of Commis Waiters, you will also take an active interest in your team’s welfare, safety, and professional development. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

We are searching for a dynamic and motivated Floor Supervisor to join our team and become part of something special. As a key leader on the restaurant floor, you will be responsible for overseeing service operations, ensuring exceptional guest experiences, and maintaining the highest standards of service throughout every shift. You will lead, support, and motivate the front-of-house team, including Waiters/Headwaiters, Commis Waiters ensuring their welfare, safety, training, and professional development. Working closely with management, you will drive service excellence, monitor performance, resolve guest concerns, and ensure smooth and efficient service delivery at all times. Benefits & Rewards: • 50% staff discount for you and up to 3 friends when dining in our restaurants., • 70% off meal during your shift,served just like to our guests., • Celebrate career anniversaries with a gift voucher to dine in our restaurants., • 'Refer a Friend' bonuses., • Career development and training, including apprenticeships., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • Guaranteed day off for your birthday., • Cycle to Work Scheme., • Discounts on gym memberships and access to discounts on hundreds of retailers, health, entertainment, travel, and more. About You: You have at least 1+ years of experience in a similar role and excel under pressure. You take pride in your professional approach to service excellence and are a true team player. About Us: We know how to have a good time and love what we do. The key ingredient to our success is our dedicated, talented people, and we are committed to helping them flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate diversity, searching for those who know what exceptional looks like and are ready to bring their passion and commitment to every service. It’s the Ivy way.