Waiter / Waitress - Vera Grill & Bar - South Croydon

We are looking for a friendly, energetic Waiter/Waitress to join our team at our Italian restaurant in west wickham. If you love hospitality, great food, and creating memorable dining experiences, we’d love to meet you! Job Responsibilities Greet guests warmly and provide excellent customer serviceTake food and beverage orders accuratelyServe dishes and drinks in a timely, professional mannerAnswer questions about the menu, including Italian dishes and wineEnsure tables are clean and properly setHandle guest requests and resolve issues courteouslyWork closely with kitchen and bar staff Requirements Previous restaurant or serving experience preferred (but not required)Friendly, positive attitude and strong communication skillsAbility to work in a fast-paced environmentFlexible availability (evenings, weekends, holidays)

📣 WE’RE HIRING – HEAD WAITERS & WAITRESSES Bella Roma Beckenham and Locksbottom are looking for experienced head waiters and waitresses to join our busy, family-run restaurants. Requirements: • At least 9 years’ experience, including fine dining service, • Ability to work well under pressure during busy services, • Strong leadership, teamwork and customer service skills 💷 Pay: £17 per hour 🌴 Benefits: 28 days’ paid holiday per year 📅 Start: As soon as possible To apply, send us your CV or visit either restaurant for an interview. Many thanks, Bella Roma Recruitment Team

To provide friendly, efficient and professional service to all customers, ensuring an excellent dining experience from arrival to departure. Key Responsibilities Customer Service ● Welcome and greet customers in a friendly and professional manner. ● Escort customers to their tables and provide menus. ● Explain menu items, specials and promotions when required. ● Take accurate food and drink orders. ● Answer customer questions regarding ingredients, allergens and menu options. ● Provide attentive and polite table service. ● Check on customers during their meal to ensure they are satisfied. ● Handle customer requests and complaints professionally and report issues to the manager when necessary. Food & Drink Service ● Serve food and beverages promptly and correctly. ● Ensure dishes are presented correctly before serving. ● Check that orders are complete and accurate. ● Communicate effectively with the kitchen and bar team. ● Clear and reset tables efficiently. ● Follow the restaurant’s food safety and hygiene procedures. Payments ● Process customer bills accurately. Cleaning & Organisation ● Keep tables, chairs and front-of-house areas clean and tidy. ● Clean and restock service stations. ● Ensure menus and other customer materials are clean and presentable. ● Assist with opening and closing duties. ● Follow the restaurant’s cleaning schedule. Personal Qualities ● Friendly and approachable. ● Professional and well presented. ● Positive attitude. ● Team player. ● Responsible and dependable. ● Customer-focused. Working Requirements ● Flexible availability, including evenings, weekends and bank holidays where required. ● Ability to stand and work for extended periods. ● Ability to work efficiently during busy service periods.

Experience Walter or waitress Start asap

Ideal candidates possess strong communication skills, basic knowledge of Indian cuisine, and the physical stamina to work in fast-paced environments during evening and weekend shifts. Key Responsibilities Greeting and seating guests with a warm, welcoming attitudeExplaining menu items, ingredients, and daily specials, including dietary or spice-level adjustmentsTaking and inputting food and drink orders accurately into the POS systemServing food and drinks efficiently while maintaining table etiquetteClearing and resetting tablesHandling phone inquiries, bookings, and takeaway ordersProcessing cash and card transactionsMaintaining cleanliness in the dining area and completing side-work tasks

As a valued team member, you will play a crucial role in delivering exceptional guest service and maintaining a high standard of cleanliness and professionalism. Key responsibilities include: • Clearly communicating and listening attentively to guests and team members., • Maintaining a professional appearance and a positive, enthusiastic attitude., • Performing daily cleaning duties such as sweeping and mopping floors, spot-cleaning spills, dusting, and polishing glass and mirrors., • Keeping entrance and reception areas clean, including door handles, glass doors, sinks, and countertops., • Regularly emptying trash bins and ensuring they are clean and odor-free., • Disinfecting high-touch areas and ensuring dining tables and menus are sanitized promptly between guests., • Adhering to health and safety protocols, using appropriate cleaning agents, wearing gloves, and displaying “Wet Floor” signs as necessary., • Demonstrating a thorough understanding of the menu and providing excellent guest care., • Following instructions to meet brand standards and being open to cross-training in various areas. Benefits: • Enjoy a 50% discount on staff meals during your shift., • Flexible working hours to suit your lifestyle., • Opportunity to earn a cash bonus as Employee of the Month. Join us in delivering high-quality service and creating a welcoming environment for our guests.