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Job Description: • Defines the market position for the business, decides what to sell, forecasts demand and develops the brand image of the business • Day-to-day management of the store and leading by example to deliver outstanding customer service. • Full engagement and involvement in back-office operations including rota planning, ordering, etc. • Promote the business to increase the sales in line with sales and marketing strategy. • Deliver excellent standards of groceries and other products and ensure to follow the health & safety guidelines according to the act in place. • Manage inventory/supplies and ensure they are within the established minimum and maximum levels • Manage supplier relations and database as well as maintain high ethical relationships both internally and externally. Skill, experience and qualifications required for each post: • Excellent customer service skills and leadership skills • Having a strong knowledge about retail concepts and of retail industry • The ability to deliver the target on time. • Be a well-organised manager as well as a dedicated employee. • Good in time management and be an example to other staff members. • The ability to sell products and service. • Maintain patience and resilience in a demanding job

- Engaging and greeting customer enquiries - Managing customer account and orders - Operating the till, card machine, dry clean machine, wash machine and dryer - Organising production, quality check, sorting and packaging garments (if experience) - Identify the stain and treat the garment with chemicals (if experience) - Caring for and maintaining the store environment and machines